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Microsoft Lync 2013

Learn how to make phone and video calls, collaborate and communicate effectively with colleagues and others through Lync
4.7 (3 ratings)
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5 students enrolled
Last updated 5/2015
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  • 43 mins on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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Companies that use Lync, enable employees to connect and communicate efficiently & effectively. Communicate within a single office or around the world.

Lync is a connectivity tool that takes office communications to a global scale. Connect with co-workers throughout the office, or colleagues around the world, while on your mobile device or at your desktop. Instant Message a colleague to ask a quick question, conduct a video conference call, or engage in a spontaneous brainstorm meeting with team members using PowerPoint, virtual white boards and desktop sharing, Lync does it all!

In this course you will learn how to:

  • Navigate the Lync 2013 interface.
  • Communicate with others using Lync 2013.
  • Add and Remove contacts.
  • Make Video and Audio calls.
  • Start a conference call or meeting.
  • Use the Whiteboard function and more!
Who is the target audience?
  • This course is for any and everyone looking to learn how to use Lync 2013.
  • If you are already fully confident in your Lync 2013 skills, this may not be the course for you.
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What Will I Learn?
Navigate the Lync 2013 interface
Communicate with others using Lync 2013
Add and Remove contacts
Make Video and Audio calls
Start a conference call or meeting
Use the Whiteboard function and more!
View Curriculum
  • It is recommended to have a Lync 2013 installed and available for use, on your computer... Or anyone else's!
Curriculum For This Course
Expand All 19 Lectures Collapse All 19 Lectures 43:06
Lesson One - Communicating with Lync
9 Lectures 20:44

A brief introduction of what will be covered in this lesson.

Preview 00:21

In this topic, you will learn how to open and close Lync 2013.
Preview 04:52

It is helpful to know how to change your status to others can see your availability. In this lesson, you will learn how to change the presence indicator.

The Presence Indicator

In this video, you will learn how to add a contact to your contact list in Lync 2013.
Add a Contact

In this topic we will learn how to remove your Lync contacts from the contacts list.
Remove a Contact

In this video you will learn different methods for organizing your Lync contacts.
Organize Lync Contacts

It is helpful to know how to restrict some people from viewing all of your contact details. In this lesson, you will learn how to change the privacy relationship for your contacts.
Preview 02:12

When working with Lync it is important to know how to send and receive instant messages, so you can quickly communicate with your colleagues. In this video you will learn how to send and receive IM's.
Send and Recieve Instant Messages

It is good to know that Lync and Outlook are integrated and from within Lync you have the option to write an email, which will open a Outlook message form. In this topic you will learn how to quickly compose and send an email message to a Lync contact.
Send an Email to a Contact
Lesson Two - Making and Receiving Calls
4 Lectures 09:24
In this video you will learn how to make audio calls.
Make Phone Calls with Lync

In this lesson you will learn how to make a video call. Keep in mind that video is only provided if you have the required hardware.
Make a Video Call

In this topic you will learn how to answer a call using the Call Alert.
Answer a Call

In this topic you will learn how to talk to multiple colleagues at one time by starting a conference call.

Start a Conference Call
Lesson Three - Starting, Scheduling and Joining Meetings
5 Lectures 12:30
It is nice to know that you can start a meeting at any time, even if you haven't scheduled it. In this video you will learn how to start an impromptu Lync meeting.
Start Impromptu Lync Meetings

In this topic you will schedule an online meeting so you can collaborate with your colleagues on a specific day.
Preview 02:50

In this video you will learn how to manage meeting invitations and how to join an online meeting.
Join an Online Meeting

It is helpful to know that you can have a file opened during a meeting and then share your desktop so you and the other participants can collaborate on the file.

Share your Desktop

Similar to a whiteboard in a physical conference room, you can use the whiteboard in an online meeting and in this video you will learn how to work with the whiteboard feature.

Create a New Whiteboard
Microsoft Lync 2013 - Summary and Quiz
1 Lecture 00:28
An end of lesson summary of what was covered in this lesson.
Communicating with Lync - Summary

Communicating with Lync - Quiz
3 questions
About the Instructor
4.3 Average rating
220 Reviews
4,572 Students
45 Courses

SONIC Performance Support is a leading provider of e-learning and performance support solutions. We proudly serve individuals, government agencies, schools and businesses of all sizes. SONIC Performance Support provides high-quality video training, that is used by well-known domestic and foreign companies. With video based training, you have a personal coach explaining and demonstrating the task at hand. You can stop the video, perform the task in the application, and rewind if you want to review.

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