Microsoft Lync 2013

Learn how to make phone and video calls, collaborate and communicate effectively with colleagues and others through Lync
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  • Lectures 19
  • Length 43 mins
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 4/2015 English

Course Description

Companies that use Lync, enable employees to connect and communicate efficiently & effectively. Communicate within a single office or around the world.

Lync is a connectivity tool that takes office communications to a global scale. Connect with co-workers throughout the office, or colleagues around the world, while on your mobile device or at your desktop. Instant Message a colleague to ask a quick question, conduct a video conference call, or engage in a spontaneous brainstorm meeting with team members using PowerPoint, virtual white boards and desktop sharing, Lync does it all!

In this course you will learn how to:

  • Navigate the Lync 2013 interface.
  • Communicate with others using Lync 2013.
  • Add and Remove contacts.
  • Make Video and Audio calls.
  • Start a conference call or meeting.
  • Use the Whiteboard function and more!

What are the requirements?

  • It is recommended to have a Lync 2013 installed and available for use, on your computer... Or anyone else's!

What am I going to get from this course?

  • Navigate the Lync 2013 interface
  • Communicate with others using Lync 2013
  • Add and Remove contacts
  • Make Video and Audio calls
  • Start a conference call or meeting
  • Use the Whiteboard function and more!

Who is the target audience?

  • This course is for any and everyone looking to learn how to use Lync 2013.
  • If you are already fully confident in your Lync 2013 skills, this may not be the course for you.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Lesson One - Communicating with Lync

A brief introduction of what will be covered in this lesson.

In this topic, you will learn how to open and close Lync 2013.

It is helpful to know how to change your status to others can see your availability. In this lesson, you will learn how to change the presence indicator.

In this video, you will learn how to add a contact to your contact list in Lync 2013.
In this topic we will learn how to remove your Lync contacts from the contacts list.
In this video you will learn different methods for organizing your Lync contacts.
It is helpful to know how to restrict some people from viewing all of your contact details. In this lesson, you will learn how to change the privacy relationship for your contacts.
When working with Lync it is important to know how to send and receive instant messages, so you can quickly communicate with your colleagues. In this video you will learn how to send and receive IM's.
It is good to know that Lync and Outlook are integrated and from within Lync you have the option to write an email, which will open a Outlook message form. In this topic you will learn how to quickly compose and send an email message to a Lync contact.
Section 2: Lesson Two - Making and Receiving Calls
In this video you will learn how to make audio calls.
In this lesson you will learn how to make a video call. Keep in mind that video is only provided if you have the required hardware.
In this topic you will learn how to answer a call using the Call Alert.

In this topic you will learn how to talk to multiple colleagues at one time by starting a conference call.

Section 3: Lesson Three - Starting, Scheduling and Joining Meetings
It is nice to know that you can start a meeting at any time, even if you haven't scheduled it. In this video you will learn how to start an impromptu Lync meeting.
In this topic you will schedule an online meeting so you can collaborate with your colleagues on a specific day.
In this video you will learn how to manage meeting invitations and how to join an online meeting.

It is helpful to know that you can have a file opened during a meeting and then share your desktop so you and the other participants can collaborate on the file.


Similar to a whiteboard in a physical conference room, you can use the whiteboard in an online meeting and in this video you will learn how to work with the whiteboard feature.

Section 4: Microsoft Lync 2013 - Summary and Quiz
An end of lesson summary of what was covered in this lesson.
Communicating with Lync - Quiz
3 questions

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Instructor Biography

SONIC Performance Support is a leading provider of e-learning and performance support solutions. We proudly serve individuals, government agencies, schools and businesses of all sizes. SONIC Performance Support provides high-quality video training, that is used by well-known domestic and foreign companies. With video based training, you have a personal coach explaining and demonstrating the task at hand. You can stop the video, perform the task in the application, and rewind if you want to review.

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