Master Strategic Thinking and Problem Solving Skills
3.9 (86 ratings)
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Master Strategic Thinking and Problem Solving Skills

A short, sharp course to tackling life’s biggest challenges: Understanding ourselves and making the right choices.
3.9 (86 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
10,969 students enrolled
Last updated 7/2017
English
Current price: $10 Original price: $65 Discount: 85% off
5 hours left at this price!
30-Day Money-Back Guarantee
Includes:
  • 2 hours on-demand video
  • 3 Articles
  • 5 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Learn how to make better decisions and plan strategically
  • Use the models to resolve conflicts and deliver great feedback
  • Conduct a product analysis
  • Analyze policy
View Curriculum
Requirements
  • Nothing: Arrive ready to learn :)
Description

** ACCORDING TO WORKFORCE: "Decision making and problem-solving skills are the most important skills in the 21st century."

** SPECIAL FREE BONUS** EXCEL DECISION MAKING WORKBOOK INCLUDED. In order to further improve the student experience, there is a free download of an Excel workbook packed with activities and ready to use models. This helps ensure everything is even easier to understand & even more fun and engaging! **

Are you ready to take your career to the next level? In this course, you will learn a range of problem solving and decision making strategies. This course covers important topics such as decision making skills, conflict resolution models, product analysis and strategic thinking. You will learn or remind yourself of these concepts that will help make you more successful!

The contents of this course are all based on my work experience as a Policy Analyst in The Office of the Presidency of South Africa, founder of Grow2Lead, a leadership and non-profit organization in South Africa and a Data Associate for a leading Education nonprofit in New York City. I received a PhD from Texas A&M University and a Master's degree in Public Administration from the Bush School of Government. This course ties together both my theoretical knowledge and practical experience in a dynamic, practical and applicable way.

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Students of this course will enjoy learning a range of problem solving and decision making strategies….from the Eisenhower Model, SWOT analysis, to the Long Tail, Integration and Cost-Benefit Analysis Techniques.  Use this course to take your career to the next level!

What are the requirements?

  • Come ready to learn :)

What am I going to get from this course?

  • Join a global community of students!
  • Superb reviews!
  • Over twenty decision making and problem solving strategies!
  • Learn how to make better decisions!
  • Use the models to resolve conflicts and deliver great feedback!
  • Conduct a product analysis!
  • Analyze policy
  • After this course you will have the tools / skills needed to make important decision to take you to the next level!

Who is the target audience?

  • Anyone interested in learning about or brushing up on their decision making skills.
Who is the target audience?
  • Anyone interested in learning about or brushing up on their decision making skills.
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Curriculum For This Course
38 Lectures
01:54:35
+
Welcome to the course!
2 Lectures 01:33

In this lecture I describe the decision making workbook. Especially, where to find each skill and how to use the resource most effectively.

Preview 01:21

Decision Making Skills Overview
00:12
+
Case Study: Solving a Wicked Policy Problem
9 Lectures 34:59

Use an eight step process to analyze any policy.

Policy Analysis
03:41

Complex policy problems are great areas to explore multiple decision making strategies. This lecture describes a policy problem: Increasing the number of high school students entering college.

Preview 01:24

About the review
01:45



Step 3: Define the variables
05:29

Step 4: Conduct the analysis
06:18

Step 5: Confront the tradeoffs
05:24

Step 6: Write the policy brief
01:58
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Decision Making Skills
7 Lectures 15:50

Explore a decision tool used by a former president in this session. We also use a table to categorize a problem into quadrants.

Eisenhower Matrix
03:32

The John Whitmore model is useful to evaluate goals. In this lecture we craft a goal, and then use a criteria to ensure that it reaches at least 80% of an effectively worded goal.

John Whitmore Model
02:11

This lecture describes decision paths in the form of a tree. It then guides you how to enter your own decisions into the matrix and make a decision.

Decision Tree
02:20

If there is ever a need to sort people or items by a random order, the Random and Sort method is perfect for you.

Preview 02:44

Long term decisions often scare us. This session describes a model that can provide more clarity.

Crossroads model
01:27

The rubber band model is perfect for discerning between to "good" decisions. In this session we explore the thrust of this framework.

Rubber band model
02:18

Perhaps the oldest and most common form of decision making, this lecture provides an short and sweet overview of the pros and cons model.

Preview 01:18
+
Demo: Cost-Benefit Analysis
6 Lectures 27:53
What is the Problem to Solve?
00:59

This model is popular in the fields of government and science. We discuss how ti can be used in strategic analysis as well.

Cost-Benefit Analysis
04:59

Measure the cost
07:43

Measure the future cost
03:21

Measure the benefits
07:07

Putting it altogether
03:44
+
Conflict Resolution
4 Lectures 10:56

We explore the foundation of conflict management.

Conflict Resolution Model
02:41

Here we explore the work of the greatest management theorist of the 21st century: Mary Parker Follet. You will learn why she believed that compromise was the worst outcome for conflict.

Integration Model
03:48

Giving great feedback is the most important tool of being  a manager. In this lesson we explore this further.

Feedback Model
02:00

Conflict often emerges from competing desires. Here we learn how to differentiate desire from needs.

Maslows Hierarchy of Needs
02:27
+
Product Analysis
4 Lectures 13:30

This model is perfect for thinking about how to position your product or business in relation to market share and market growth.

BCG Box
04:49

This lecture describes the 20/80 principle.

Pareto Effect
03:45

Placing a product in the market requires a lot of planning and strategy. The Long Tail approach helps us think about this further.

Long Tail Effect
01:43

Problems can often be solved or created based on the skill level in the organization. In this demo lecture we talk through the steps necessary to conduct a skills audit to help you grasp the skill level in your organization.

Conduct a skills audit
03:13
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Strategic Thinking
4 Lectures 09:05

Jamie Lerner, one of the greatest Mayors in the world used design thinking to turn Curitiba in Brazil into one of the most efficient and human centered cities in the world. He used Design Thinking to achieve this feat. We learn more here.

Design Thinking
02:30

Why do some of the same problems persist? Is it because we are using single loop learning? Here we learn how to use double loop learning to address permeant challenges.

Double Loop Learning
02:56

How to analyze powerful actors by their influence and impact.

Power Analysis
02:12

In this lesson we explore the Strengths, Weaknesses, Opportunities and Threats model in relation to your organization and it's competitors.

SWOT
01:27
+
Bonus Section
2 Lectures 00:52
More courses from Warren
00:21

Connect with your instructor
00:31
About the Instructor
Warren Chalklen, PhD
4.3 Average rating
524 Reviews
38,398 Students
19 Courses
Education Innovator | 38,000+ Students on Udemy

Dr. Warren Chalklen is an education innovator who has taught over 38,000+ students across 166 countries using online and face to face platforms. He is passionate about building individual and organizational capacity in the fields of diversity, policy analysis, and data driven performance with softwares such as Excel, Salesforce and Balanced Scorecard tools. In his spare time he loves to travel and recently returned from a vacation in Brazil!