This is part of the third and last part of a series of three courses on Performance Under Pressure and focuses on Effective Human Interactions. And, in this course, you are going to learn to prevent and understand what dealing with negative pressure means.
High-pressure environments can be hard on professional relationships. You can so easily get caught up with a major project or looming deadline that your interpersonal skills slip. Under pressure, you may start to make instinctive emotional reactions as your awareness of others' feelings fades.
The Managing Your Reactions in Difficult Situations course details a step-by-step process you can use to stay in control when you're faced with a high-pressure interaction. This all enables you to recognize the importance of professional relationships, and it helps you to stay in control and make the right moves when you're performing with others under pressure.
This course includes video lectures, examples, quizzes and some learning support documents, and it will take you less than 1 hour to finish. And, as usual you have the 30 days money back guarantee, no question asked.
Now, if this is something that will help you, go ahead and press that "Take This Course" button. And, see you inside the course!
If you are already registered for the full course "Performance Under Pressure - Effective Human Interactions" you already have this section.
High-pressure environments can be hard on professional relationships. You can so easily get caught up with a major project or looming deadline that your interpersonal skills slip. Under pressure, you may start to make instinctive emotional reactions as your awareness of others' feelings fades. But, to be as effective as possible, you need the support of others, and high-pressure situations are no exception.
Pressure-induced stress can cause behaviors that create tension in the workplace if they're not managed properly. Typical reactions include irritability, lashing out in anger, actively avoiding people, or vocally being hypercritical of others. In pressure situations, the preferred action is to remain calm, professional, and deal with the issue assertively.
Understand course structure, content and guidelines
In order to perform effectively with others who are under pressure in the workplace, you must manage your own reactions to pressure. If you don't manage your reactions to pressure well, you may fall into a trap of negative interactions with others. For example, in a stressful situation, you may become irritable, tactless, or uncooperative toward colleagues.
One of the most difficult interpersonal challenges in the workplace is dealing constructively with other people when they're reacting to stress. There are guidelines to help you deal with such situations. First, always show respect to others. Second, learn to detect stress in others. Third, avoid getting hooked by the other person's behavior. And last, don't try to block a person from using their automatic stress-reducing mechanisms.
The third guideline to help you deal with stressed colleagues is to avoid getting hooked by their stressed behavior. One way to do this is to reframe your thinking. For example, rather than focusing on your dislike of the behavior the other is exhibiting, realize what lies behind it. You'll generally find that the person has experienced an enormous buildup of pressure that's causing them to react in this way.
The fourth guideline to help you deal with stressed colleagues is to avoid blocking automatic stress- reducing mechanisms. If you do this – say, you tell someone to calm down – you're more likely to prolong the stress reaction.
Access thelearning aid Dealing with Others under Pressure for the guidelines.
Use this job aid to help you be effective in dealing with others under pressure. Dealing with others under pressure
Use a step-by-step approach for managing your reactions in pressure situations and deal with a colleague, a friend or anyone else under pressure.
Course Project (Optional)
This course helps you develop skills you need to recognize your personal reaction to pressure and how it impacts your relationships with others. It shows how you can consciously control your interpersonal reactions when under pressure and how to avoid unnecessary tensions. And it details a step-by-step process you can use to stay in control when you're faced with a high-pressure interaction. This all enables you to recognize the importance of professional relationships, and it helps you to stay in control and make the right moves when you're performing with others under pressure.
Course wrap up and conclusions
Before Udemy, Sorin developed and delivered on management, project management, computer literacy, human resources, career development, soft skills for employees and even corrections incidents management.
Currently working as a prison service consultant, he is a certified trainer and project manager, holding a master degree in International Relations and Policy Making and a bachelor degree in Law and Public Administration.
Sorin coordinated during the last 10 years projects in the areas of rule of law, regional development and human resources.
He has more than 10 years of middle/senior managerial experience within the civil service (justice, corrections, internal affairs, training), private sector (project management, consultancy, training) and NGO (industrial relations, rural development).
Sorin is also a certified International Computer Driving License (ICDL) tester and trainer for the United Nations Peacekeeping Missions, certified Human Resource Professional and a Public Manager (professional degree).