Managing Professional Development - Career By Design

An introductory course about professional development in managing skills such as hiring smart and presentation skills.
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  • Lectures 81
  • Length 7.5 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 6/2014 English

Course Description

The Managing Professional Development course is concerned with ensuring that as a Manager, you have the skills and techniques to develop yourself, and your workforce.

This program is filled with practical and usable examples, exercises, tips and guidance, you need to get you to the top of your game with the essential management elements to develop yourself and your staff e.g. Learning to be a Leader, ABC's of Supervising Others, Hiring Smart and Motivating Your Workforce.

Other topics such as interviewer skills, and hiring staff/selection skills and stress management to ensure you are at your most effective, and efficient, in your new managerial role.

Once you've completed the course, email our exam department at exams@artofservice.com.au to purchase your exam voucher and sit your final exam.

What are the requirements?

  • Basic understanding of the business industry
  • Knowledge of the English language

What am I going to get from this course?

  • Understanding supervision and leadership roles
  • Learning to hire smart
  • Learning to presentation and public speaking skills
  • Knowing how to write reports and proposals
  • Learning to manage stress

What is the target audience?

  • New managers or experienced managers who are responsible for the personal development of their team and want to be effective and efficient leaders, while improving their own personal development.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Section 1: Introduction
Introduction to the Program
Preview
01:44
Section 2: Leadership and Supervision Part 1
02:22

This lecture will talk about working as a team.

03:14

This lecture will discuss the types of teams and teamwork success.

02:23

This lecture will discuss employee involvement and team conflict.

02:40

This lecture will talk about the team leader’s role in managing conflict.

03:38

This lecture will discuss leadership and learning to be a leader.

03:17

This lecture will explain the LEAD model.

01:40

This lecture will talk about knowing the kind of leader you are.

04:23

This lecture will discuss leading by example and the management process.

34 pages

This PDF file contains Section 2 of this course. You can download the complete e book at the end of this course.

Section 3: Leadership and Supervision Part 2
00:49

This lecture will talk about how to motivate the team.

03:39

This lecture will discuss the coaching staff and skills in team building.

01:13

This lecture will explain working together as a team and discuss why training is needed.

01:27

This lecture will discuss contributing to the team and talk about learning organizations.

02:05

This lecture will discuss the development cycle and performance appraisals in team building.

03:07

This lecture will discuss cross training and poor management.

Quiz One
2 questions
22 pages

This PDF file contains Section 3 of this course. You can download the complete e book at the end of this course.

Section 4: Hiring Smart Part 1
00:16

This lecture will talk about Smart Hiring.

00:49

This lecture will talk about why hiring seems easy.

01:15

This lecture will discuss to do lists and expectations for hiring smart.

00:49

This lecture will discuss technical skills and the competencies table.

00:26

This discussion will focus on the attributes of hiring smart.

00:17

This lecture will discuss having others check your list.

01:10

This lecture will talk about legally complaining.

01:32

This lecture will discuss chart reviews and essentials.

00:28

This discussion will address creating the job description.

00:56

This lecture will talk about getting the word out.

Section 5: Hiring Smart Part 2
00:52

This lecture will talk about narrowing your application.

00:43

This lecture will discuss preparing for the interview and the resources needed.

00:25

This lecture will discuss knowing how to talk to applicants and asking them the right questions.

01:00

This lecture will discuss not discriminating and using open-ended questions.

00:42

This lecture will discuss hiring relevant to the position and to the individual.

00:56

This lecture will talk about conducting the interview.

01:07

This lecture will discuss evaluation and review.

00:34

This lecture will explain conducting a background check and extending the offer.

01:46

This lecture will talk about the summary of hiring smart.

Quiz Two
2 questions
20 pages

This PDF file contains Section 5 of this course. You can download the complete e book at the end of this course.

Section 6: Presentations and Public Speaking Part 1
01:19

This lecture will talk about starting with a presentation.

01:19

This lecture will identify some guidelines when using PowerPoint.

01:14

This lecture will discuss choosing an appropriate topic and generating the main idea for your presentation.

01:40

This lecture will discuss sources of supporting materials that would help in building your presentation.

02:23

This lecture will talk about organizing your speech for a presentation.

02:15

This lecture will talk about the introductions and conclusions in building a presentation.

Section 7: Presentations and Public Speaking Part 2
02:06

This lecture will discuss some issues about presentation, namely managing the audience and understanding audience memory.

03:12

This lecture will discuss some issues about presentation, namely overcoming speech anxiety and people's biggest fears when presenting.

01:03

This lecture will take into consideration the setting and the audience when delivering your presentation.

01:55

This lecture will discuss delivering speeches from start to finish and will discuss the five Ps.

02:07

This lecture will discuss some tips for using PowerPoint and the use of images and graphics in presentation.

02:12

This lecture will discuss some important questions to ask and minimizing distractions when delivering presentations.

03:39

This lecture will discuss tips and mistakes in public speaking.

02:04

This lecture will talk about the most common PowerPoint complaints.

Quiz Three
2 questions
25 pages

This PDF file contains Section 7 of this course. You can download the complete e book at the end of this course.

Section 8: Report Writing and Proposals
01:43

This lecture will discuss writing reports, writing clearly, and familiar words in service level management.

01:22

This lecture will discuss concrete nouns, jargon, and slang in reports for service level management.

01:15

This lecture will discuss writing concisely, active voice, watching out for adverbs, and writing correctly in reports for service level management.

01:16

This lecture will discuss components of correctness namely style and factual information.

01:31

This lecture will discuss simplify, parallelism, and style/tone in writing a report for service level management.

03:28

This lecture will discuss the top tips for proposal writing in service level management.

01:59

This lecture will identify why proposals are rejected.

Quiz Four
2 questions
15 pages

This PDF file contains Section 8 of this course. You can download the complete e book at the end of this course.

Section 9: Stress Management
01:30

This discussion will focus on defining stress.

02:17

This lecture will identify the causes and consequences of stress.

02:06

This lecture will discuss the root cause of stress and the definition and joy of creative flow.

02:07

This lecture will discuss stress management.

01:42

This lecture will discuss ways of reducing stress.

02:38

This discussion will focus on ways to manage stress.

03:03

This lecture will discuss some long term exposure to stress and how it can affect us.

02:09

This lecture will discuss the initial stages of stress and inferiority complex.

02:24

This lecture will identify the physical and behavioral effects of stress and its effects on performance.

Quiz Five
2 questions
13 pages

This PDF file contains Section 9 of this course. You can download the complete e book at the end of this course.

Section 10: Exercises
Exercise 1
2 pages
Exercise 2
2 pages
Exercise 3
2 pages
Exercise 4
1 page
Exercise 5
3 pages
Section 11: Course Resources
200 pages

This e book contains the entire Managing Professional Development - Career By Design course in a PDF format.

3 pages

This PDF file contains all the answers to all the quizzes in each section of this course.

Section 12: Managing Professional Development Certification
Exam and Evaluation Information
01:19
1 page

Now that you've finished your Udemy course, - you are eligible to sit your official Certification exam.


Certification is not mandatory.

Once you've completed the course, email our exam department at exams@artofservice.com.au to purchase your exam voucher and sit your final exam.

. Access includes a step-by-step procedure on how to take the final exam and how to obtain your exam certification.

You will receive a PDF certificate through your email upon passing the examination.

1 page

We are always in the process of improving our courses and procedures for a better learning experience for our students. Your input is very important to us.


Follow the step-by-step procedure on taking the evaluation and receiving your certificate of completion.

01:27

A final message from our CEO.

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Instructor Biography

The Art Of Service, Quality education for Career Driven IT Professionals

What drives us?

In one word? YOU

You are front, center and behind every decision we make in our business.

  • You are starting out in the IT industry
  • You are serious about your career
  • You need certifications on your resume to get that first interview

For you we created the Foundation level courses as well as the Core Series for IT

  • You are an IT Professional with a proven career
  • You need to stay in touch with changes in the industry
  • You need to continue to show your value to the business to ensure your job is secure
  • You want to find out what else would make your IT career more solid

For you we created the Specialist and Intermediate level courses as well as the Core Series for IT

  • You are implementing Processes and methodologies in your company
  • You are managing a team of people and need to look good
  • You started your own business and are looking for template documents to ‘hit the ground running’
  • You need to present on a subject at the next team meeting and are not quite sure where to start

For you we created the Toolkits as well as the Core Series for IT


Our motto:
Every Career driven IT Professional needs to be able to afford quality IT educational materials to stay relevant in their job, irrespective of current position, budget or geographical location.

We do most of the work behind the scenes so that you can focus on your professional education and your career within the IT industry.

We see it as our job to ensure we give you the most up to date information you need to succeed in achieving that goal at a price-point that is makes it accessible to most professionals.

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