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This course is for the new or experienced manager. The course will guide you through various leadership skills, enhancing your personal and professional goals. meetin skills and motivating employees. You will further enhance your listening and communication skills. We will discuss how to properly sell your ideas, institute change, motivate and engage your staff and employees. Materials include many segmented lectures that will guide you step by step in acheiving these goals. Any new or existing Supervisor or manager should take this course in order to acheive a more cost effective palnning structure, develope your management staff and team and keep up with the changing teams and techiniques for better communications skills. This course runs approximately 40 minutes. Management Skills, Communications Skills, Leadership Skills are the key elements for both personal and professional success.
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|Section 1: Course Overview|
Roles and ResponsibilitiesPreview
Personal and Professional GoalsPreview
Selling Your Ideas
Effecting Change and Time Management
The Good and The Bad
Wants and Needs
Leadership and Power Part 1
Leadership and Power Part 2
Leadership and Power Part 3
Things To Remember
Thank You and Contact Information
Test Your Knowlege
Personal and Professional Goals
Communications, Meeting and Listening Skills
Attended University of Bridgeport and University of New Haven in Connecticut. I am a retired professional Firefighter, a State of Connecticut Paramedic and Emergency Medical Services Instructor certified by the State Of Connecticut. I also hold instructor certificates in Advance Cardiac Life Support, Advanced Pediatric Life Support, CPR, Pre-Hospital Trauma Life Support, and Marine and Aviation Electronics. I am a Clinical Education Specialist for a large commercial ambulance company, and the Director Of Training for their SW Connecticut Region. I have many Coordinators and a staff of 32 Instructors I direct, and an employee staff of 217 employees. I owned my own two-way radio electronics business for 17 years, and have also worked as a Traffic Manager, Distribution Manager, and instruct for the United States Coast Guard Auxiliary as well as holding a United States Coast Guard Master Captains License. I have also taken many courses on employee relations, and management skills. I was a member of many union bargaining units, which with all combined, has given me a well rounded view of all aspects of the employee work force and management principals.