Management Skills
4.8 (2 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
51 students enrolled
Wishlisted Wishlist

Please confirm that you want to add Management Skills to your Wishlist.

Add to Wishlist

Management Skills

How To Train Your Managers To Be To Be High Performers & Constantly Delivering Excellent Results
4.8 (2 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
51 students enrolled
Created by Adam Karsh
Last updated 2/2017
English
Current price: $10 Original price: $75 Discount: 87% off
1 day left at this price!
30-Day Money-Back Guarantee
Includes:
  • 1 hour on-demand video
  • 10 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Understand the definition of recruitment
  • Mastering the selection process.
  • Understanding the GROW model and how to set goals.
  • How to effectively prepare for the interview process.
  • Understanding all types of bias & how to avoid them when making offers.
  • Identifying ways to measure growth & retain talent.
View Curriculum
Requirements
  • Students of this course are assumed to have some basic management experience
Description

Why an online training about managing managers?

  1. Balancing daily responsibilities with longer term business strategy. If you have managers or supervisors working in your department, much of their work can be escalated issues for you to deal with.
  2. Your management team may manage many aspects of the business functions, and it’s hard for you to create a sense of consistency and overall unity for your entire department.
  3. If you represent the majority of most mid-level managers, you would just as soon ignore sticky situations such as dealing with difficult people. In fact, you may even avoid it completely.

Managing managers is a valuable skill, and we’re going to provide you with a two-fold approach — focusing on your business strategy and leadership strategy skills


With this course you will be able to offer the skills, coaching, and support to your team of managers. They will then be in the best place to empower and motivate their team and thus produce excellent results. To be a successful manager means having a variety of key skills. Through this Udemy course you will be able to deliver your wisdom and expertise to your management team.



Participants will learn to:

  • Inspire a shared vision.
  • Recruit new managers
  • Learn ways to effectively coach and mentor
  • Learn ways to measure and assess performance
  • Adapt your leadership style to meet your managers’ needs.
  • Use delegation to challenge your managers.
  • Create plans to develop your managers.
  • How to deal with complex situations
  • Mediate between employees and their managers
Who is the target audience?
  • This course is ideal for managers, business owners and anybody who manages people and/or other supervisors and junior managers
Students Who Viewed This Course Also Viewed
Curriculum For This Course
Expand All 33 Lectures Collapse All 33 Lectures 02:28:08
+
Introduction
2 Lectures 01:36
+
Best Practices
30 Lectures 46:10
  1. Set Specific Goals
  2. Authority (What They Can and Can't Do)
  3. Create a Shared Vision
  4. The More They Learn, The More Responsibility They Get
Preview 03:51


Q&A Review 2
10 pages

  1. Preparing Performance Reviews
  2. Give Clear and Timely Feedback
  3. Criticize in Private, Praise in Public
  4. Have An Open Door Policy


Preview 04:14

Case Study 2: Coaching & Mentoring (I)
00:37

Q&A Review 3
10 pages

  1. Advise, Don't Give Solutions
  2. Provide a Supportive Environment
  3. Encourage Ownership
  4. 360 Degree Feedback
Coaching & Mentoring (II)
03:59

Case Study 3: Coaching & Mentoring (II)
00:55

Q&A Review 4
10 pages

  1. Watching Their Budget
  2. Setting Measurable Goals
  3. Skip Level Feedback
Measuring Performance
03:41

Case Study 4: Measuring Performance
00:31

Q&A Review 5
10 pages

  1. Provide The Necessary Resources
  2. Incentives & Bonuses
  3. Give Credit Where It Belongs
  4. Keep Your Managers Challenged
Motivating Managers
03:52

Case Study 5: Motivating Managers
00:27

Q&A Review 6
10 pages

  1. Missing Deadlines
  2. High Turnover
  3. Lost Customers
  4. Stagnation
Warning Signs of Poor Managers
04:11

Case Study 6: Signs of Poor Management
00:45

Q&A Review 7
10 pages

  1. Avoid Micromanagement
  2. Encourage Open and Communication
  3. Reward Initiative
  4. Trust, But Verify
Trust Your Management Team
03:45

Case Study 7: Trust Your Managers
00:25

Q&A Review 8
10 pages

  1. Confidentiality
  2. Listen to Both Sides
  3. Delegating the Solution
  4. Follow Up With Both Parties
Dealing With Complaints
03:49

Case Study 8: Dealing With Complaints
00:58

Q&A Review 9
10 pages

  1. Serious Events
  2. Legal Implications
  3. High Financial Costs
  4. Ongoing Failures Despite Coaching
When Do You Interfere?
03:47

Case Study 9: When Do You Step Up
00:44

Q&A Review 10
10 pages

  1. Believe In Your Team's Abilities
  2. Set The Example
  3. Open Door Policy
  4. Your Success Depends On Their Success


The Fundamental Qualities
04:27

Case Study 10: The Fundamental Qualities
00:38

Q&A Review 11
10 pages
+
Conclusion
1 Lecture 00:22
Last Word
00:22
About the Instructor
Adam Karsh
4.0 Average rating
1,184 Reviews
12,760 Students
55 Courses
Qualified Psychologist | Personal Development Coach

Adam Karsh is a qualified psychologist. Before he changed career to psychology and personal development Adam worked for 10 years training and coaching employees in some of the largest global financial institutions in the world. His mission is to deliver maximum learning value to students interested in improving or acquiring key soft skills such as communication, leadership, management, productivity, emotional intelligence, well-being, problem solving, creativity, conflict resolution and other intangible skills.