Management Skills

How To Train Your Managers To Be To Be High Performers & Constantly Delivering Excellent Results
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36 students enrolled
Instructed by Adam Karsh Business / Management
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  • Lectures 33
  • Length 3 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 10/2015 English

Course Description

Why an online training about managing managers?

  1. Balancing daily responsibilities with longer term business strategy. If you have managers or supervisors working in your department, much of their work can be escalated issues for you to deal with.
  2. Your management team may manage many aspects of the business functions, and it’s hard for you to create a sense of consistency and overall unity for your entire department.
  3. If you represent the majority of most mid-level managers, you would just as soon ignore sticky situations such as dealing with difficult people. In fact, you may even avoid it completely.

Managing managers is a valuable skill, and we’re going to provide you with a two-fold approach — focusing on your business strategy and leadership strategy skills

With this course you will be able to offer the skills, coaching, and support to your team of managers. They will then be in the best place to empower and motivate their team and thus produce excellent results. To be a successful manager means having a variety of key skills. Through this Udemy course you will be able to deliver your wisdom and expertise to your management team.

Participants will learn to:

  • Inspire a shared vision.
  • Recruit new managers
  • Learn ways to effectively coach and mentor
  • Learn ways to measure and assess performance
  • Adapt your leadership style to meet your managers’ needs.
  • Use delegation to challenge your managers.
  • Create plans to develop your managers.
  • How to deal with complex situations
  • Mediate between employees and their managers

What are the requirements?

  • Students of this course are assumed to have some basic management experience

What am I going to get from this course?

  • Understand the definition of recruitment
  • Mastering the selection process.
  • Understanding the GROW model and how to set goals.
  • How to effectively prepare for the interview process.
  • Understanding all types of bias & how to avoid them when making offers.
  • Identifying ways to measure growth & retain talent.

Who is the target audience?

  • This course is ideal for managers, business owners and anybody who manages people and/or other supervisors and junior managers

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Introduction

Workshop Objectives

Section 2: Best Practices
  1. Set Specific Goals
  2. Authority (What They Can and Can't Do)
  3. Create a Shared Vision
  4. The More They Learn, The More Responsibility They Get
Case Study 1: Grooming a New Manager
Q&A Review 2
10 pages
  1. Preparing Performance Reviews
  2. Give Clear and Timely Feedback
  3. Criticize in Private, Praise in Public
  4. Have An Open Door Policy

Case Study 2: Coaching & Mentoring (I)
Q&A Review 3
10 pages
  1. Advise, Don't Give Solutions
  2. Provide a Supportive Environment
  3. Encourage Ownership
  4. 360 Degree Feedback
Case Study 3: Coaching & Mentoring (II)
Q&A Review 4
10 pages
  1. Watching Their Budget
  2. Setting Measurable Goals
  3. Skip Level Feedback
Case Study 4: Measuring Performance
Q&A Review 5
10 pages
  1. Provide The Necessary Resources
  2. Incentives & Bonuses
  3. Give Credit Where It Belongs
  4. Keep Your Managers Challenged
Case Study 5: Motivating Managers
Q&A Review 6
10 pages
  1. Missing Deadlines
  2. High Turnover
  3. Lost Customers
  4. Stagnation
Case Study 6: Signs of Poor Management
Q&A Review 7
10 pages
  1. Avoid Micromanagement
  2. Encourage Open and Communication
  3. Reward Initiative
  4. Trust, But Verify
Case Study 7: Trust Your Managers
Q&A Review 8
10 pages
  1. Confidentiality
  2. Listen to Both Sides
  3. Delegating the Solution
  4. Follow Up With Both Parties
Case Study 8: Dealing With Complaints
Q&A Review 9
10 pages
  1. Serious Events
  2. Legal Implications
  3. High Financial Costs
  4. Ongoing Failures Despite Coaching
Case Study 9: When Do You Step Up
Q&A Review 10
10 pages
  1. Believe In Your Team's Abilities
  2. Set The Example
  3. Open Door Policy
  4. Your Success Depends On Their Success

Case Study 10: The Fundamental Qualities
Q&A Review 11
10 pages
Section 3: Conclusion
Last Word

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Instructor Biography

Adam Karsh, Qualified Psychologist | Personal Development Coach

Adam Karsh is a qualified psychologist. Before he changed career to psychology and personal development Adam worked for 10 years training and coaching employees in some of the largest global financial institutions in the world. His mission is to deliver maximum learning value to students interested in improving or acquiring key soft skills such as communication, leadership, management, productivity, emotional intelligence, well-being, problem solving, creativity, conflict resolution and other intangible skills.

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