Effective Delegation - How To Delegate Work & Responsibility
4.6 (5 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
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Effective Delegation - How To Delegate Work & Responsibility

How to Delegate : A Step-by-Step course to Effective Delegation - Essential Delegation skills for Success in Management
4.6 (5 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
1,057 students enrolled
Created by Ramon Janssen
Last updated 10/2018
English
English [Auto-generated]
Current price: $11.99 Original price: $119.99 Discount: 90% off
3 days left at this price!
30-Day Money-Back Guarantee
This course includes
  • 2 hours on-demand video
  • 4 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Exhibit greater competence and confidence in assigning work and responsibilities through Effective Delegation
  • Foster greater teamwork, cooperation, and collaboration through clear explanation of roles and authority with your new Delegation Skills

  • Prevent miscommunication when setting tasks and expectations when you delegate tasks

  • Influence peers and team members to share your responsibilities
  • Empower and motivate staff to handle more difficult assignments with effective delegation
Requirements
  • Have a basic understanding of Business, Management or Leadership and is willing to learn new practical Management skills & techniques to enhance their career.
Description

This online, effective delegation program gives you real-world practice in delegation skills and strategies that will reduce your stress level, empower your staff, and build morale.  This effective delegation skills training is simple, straightforward, fun and  will help you to  maximize productivity through Effective Delegation.

Whether you're a Manager, Team leader, an Entrepreneur, or in some similar position of authority, effective delegation is going to be a major key to maximizing your productivity and keeping yourself sane during tight deadlines or large workloads.  But the problem is, many entrepreneurs and leaders don't know how to delegate effectively, or aren't willing to do it unless they absolutely have to.
The good news is that we can change this. Delegating tasks is a skill that, like any skill, can be learned and improved on over time.


A simple question

To know if you’re guilty of holding on to too much, answer this simple question:  “If you had to take an unexpected week off work, would your initiatives and priorities advance in your absence?”

If you answered "No" or if you’re unsure, then you may be more involved than essential. To raise the ceiling of your leadership potential, you need to extend your presence through the actions of others.

You can extend your presence and stop doing too much yourself by learning “How to delegate  your work to other people.”  If you are a good delegator, you can quickly build a strong and successful team of people, well able to meet the demands that others place.

Multiply your value!!

Learning how to delegate tasks effectively is the key to leveraging yourself and multiplying your value to your company.  Effective Delegation allows you to move from what you can do personally to what you can manage.

Careful and effective delegation helps to identify and capitalize on the unique strengths and weaknesses of the team members. Effective Delegation also boosts employees’ engagement as it proves that the managers are interested in drawing on their talents.

When you are willing to delegate, you are promoting an atmosphere of confidence and trust. Your actions send a clear signal: as a leader, you trust your subordinates to achieve desired outcomes.

As a result, they will come to think of you as a like-able and efficient leader who respects their skills and needs.

Soon you will be given more people to delegate to, plus greater responsibilities, as a result of your delegation skills and effective management skills.

How to use different delegation skills

During the course, I will tell you exactly how to use different delegation skills, techniques and structures to become a better delegator and to achieve better results. And after you have finished a specific module you can immediately apply it in practice, the same day, literally.

If you start to apply these techniques on a regular basis, then you will make them your own and become better at them. You’ll start to become a leader who is getting things done easier than before. You will feel more confident and create more success because you have the skills and techniques to get work done!  And this will not go unnoticed in the company.

Benefits

How will you benefit from this course? If you implement the things you learn in this course this will lead to:

  • Exhibit greater competence and confidence in assigning work and responsibilities

  • Foster greater teamwork, cooperation, and collaboration through clear explanation of roles and authority

  • Prevent miscommunication when setting tasks and expectations

  • Influence peers and team members to share your responsibilities

  • Empower and motivate staff to handle more difficult assignments


What You Will Learn:

• 10 delegation Mistakes to avoid

• The Benefits of Effective Delegation and Why Most Leaders Under-Delegate

• What Is your Comfort Level with Delegation?

Key Guidelines for Delegating Tasks to Employees

What Tasks Can Be Delegated?

• What Should Never Be Delegated

• Exercise: What Should I Delegate?

• The 5 Steps Making Delegation Successful

• Delegation Activity: Choose the ‘‘Right’’ Person

• Key Effective Delegation Reminders

• Delegation Skills Case Study

• The Different Levels of Freedom when Delegating tasks

• How To Delegate The Right Tasks To The Right People

• Employee learning

Four Phases of Employee Learning Model

Using the Model to Manage Direct Reports

Identifying the Phases of Learning

Business cases: Pinpointing the Phases

• How To Effectively Communicate When You Delegate tasks

• How to Create Commitment when you Delegate


I’ve trained 1000's, of managers and upcoming managers, in workshops, one-on-one meetings and on the internet. People say things like:

"This course was full of extremely useful information that I plan to incorporate it daily in my job and outside of my job as well. The information was clearly outlined and logically structured. The instructor was also very motivated about the topic and I look forward to going through his additional courses. I'd like to thank him for putting out this information as it will be extremely helpful in my future." - Gary G.

"This is a very practical and valuable course for anyone who is trying to improve their leadership and employee management skills. The lessons, concepts are clear and well presented. Highly recommended."  - Alex A

"It is easy to follow and understand. Clear and concise. Actually I already got some ideas forming in my mind and I know it will really help with our business and team."  - April V


This course is like a “management workshop.” We will walk through a step-by-step process, giving you highly effective delegation skills and techniques. I have compressed all the knowledge into easy-to-apply steps.

Thank you so much for your interest in this course. I hope you’re as excited as I am and, with our 30-Day Money-Back Guarantee, there’s no reason to hesitate.

Click the enroll button right now and we’ll see you in lesson one to start learning about the 10 Delegation Mistakes to avoid

Start today!


LET YOUR LEADERSHIP FLOURISH!!


Who this course is for:
  • This course is designed for (upcoming) Supervisors, Managers, Leaders, Business Owners and Entrepreneurs in Management, Business, IT and Finance who want to get more out of themselves and out of their teams.
Course content
Expand all 22 lectures 01:52:41
+ Introduction to the Course + 10 Delegation Mistakes to Avoid
3 lectures 16:13

First of all thank you so much for your interest in this course. I hope you're as excited as I am. I have made a lot of interesting and hopefully valuable videos for you.

The ideas in this course are meant to be applied, Delegation is not just a theory! It's important to use these concepts into actionable behavior which is why each of the modules include exercises to get you thinking and, more importantly, doing.

Regardless of which level of management you’re at, this program will provide you with tools and techniques so that you can take action today and make a difference in your workplace.

Preview 01:25

REALIZE THAT YOUR BUSINESS IS NOT A ONE MAN SHOW

You may think it is a waste of time to delegate because you feel you can do a better job. But no matter how good you are, you will need your team’s help to get things done effectively on a consistent basis.

But there is a wrong way and a right way to delegate. Do work delegation the wrong way and employees won't take ownership for the results. Even worse, you'll probably end up having to redo it yourself (known as reverse delegation).

But do work delegation right and you will get a better job done in less time

Now let us look at 10 delegation mistakes that are gradually killing your effective teamwork


Preview 11:18

How will you benefit from this course?

If you implement the things you learn in this course this will lead to:

Benefits:

  • Exhibit greater competence and confidence in assigning work and responsibilities

  • Foster greater teamwork, cooperation, and collaboration through clear explanation of roles and authority

  • Prevent miscommunication when setting tasks and expectations

  • Influence peers and team members to share your responsibilities

  • Empower and motivate staff to handle more difficult assignments


What You Will Cover

  • 10 delegation Mistakes to avoid

  • The Benefits of Delegation and Why Most Leaders Under-Delegate

  • What Is your Comfort Level with Delegation?

  • Key Guidelines for Delegating Tasks to Employees

  • What Tasks Can Be Delegated?

  • What Should Never Be Delegated

  • Exercise: What Should I Delegate?

  • The 5 Steps Making Delegation Successful

  • Delegation Activity: Choose the ‘‘Right’’ Person

  • Key Delegation Reminders

  • Delegation Case Study

  • The Different Levels of Freedom when Delegating

  • How To Delegate The Right Tasks To The Right People

  • Employee learning

  • Four Phases of Employee Learning Model

  • Using the Model to Manage Direct Reports

  • Identifying the Phases of Learning

  • Business cases: Pinpointing the Phases

  • How To Effectively Communicate When You Delegate

  • How to Create Commitment when you Delegate

Preview 03:30
+ The Benefits of Delegation and Why Most Leaders Under-Delegate
3 lectures 15:38

Mangers and leaders are often reluctant to delegate as many believe in the old proverb that says “if you want something done right, you must do it yourself.” Although this may be true in a handful of cases, a core component of leadership is getting work done through others.

Even though the number one reason why most managers under-delegate tasks is the fear of failure due to putting important tasks in someone else’s hands, there are other reasons, too. Some feel that proper delegation takes longer than simply doing the task themselves, and others even question their own ability to choose the right person for the task. However, by realizing the benefits of delegation, it is possible to overcome these objections.

Delegation is an essential skill for great leaders and bring important benefits for you as a leader, for your team members, for the team and therefore also for the business.


Preview 01:20

Why New Managers Don’t Delegate

If delegation is so great, why don’t managers do it more often?

Far and away the most common reason managers don’t delegate is because they are not confident of the outcome. When they do the task, they know exactly how it is going to be done and what the final product will look like. When they have someone else do it, the outcome will not be exactly as if they had done it themselves.

But none of these are good reasons for not delegating. The only time you should not delegate to others is if someone above you tells you not to or if you have someone who is not ready or is too busy to take on the delegation.


Even Experienced Managers Hesitate to Delegate

It is critical that you overcome the barriers to delegating because the benefits far outweigh the barriers. It is your role as a manager to develop your direct reports so that organizational goals can be accomplished. You really can’t afford not to delegate. And when you become an effective delegator, you will have the ability to leave an important legacy as a manager.

Preview 09:43

Quiz:  What Is My Comfort Level with Delegation?

Answer 10 questions to find out how comfortable you are with delegation.



Preview 04:35
+ Key Guidelines for Delegating Tasks to Employees
6 lectures 35:11

Delegating is a great way to ensure that more tasks get done in less time, and it also builds team capacity. Unfortunately, a lot of managers don’t pay enough attention to what they delegate and the delegation process, and so they fail to get the benefits. Are you a successful delegator?

There are 5 steps to successfully delegating tasks. The problem is that most managers only do one or two of them, and then, when a task isn’t completed to their satisfaction, complain that their employees aren’t good enough to get the job done. I’ve seen many mangers do this in many different companies.

Getting outstanding results from delegating,  demands following a structure. Only once this formula is mastered is it fair to evaluate whether you really have the right people for the job. The good news is that employees are rarely the problem. It’s a lot easier and much less expensive for a manager to learn a new approach than to replace staff.

So here’s what we are going to do, we’re going to look at:

  1. What Tasks Can Be Delegated + exercise?

  2. The 5 Steps Making Delegation Successful

  3. Delegation Activity: Choose the ‘‘Right’’ Person

  4. Key Delegation Reminders

  5. Delegation Case Study

Introduction: Key Guidelines for Delegating Tasks to Employees
01:24

What Tasks Can Be Delegated?

Clearly, delegation takes practice, and knowing what kinds of tasks can be delegated is important. You must realize that not all tasks can be delegated, despite the abilities of your direct reports. The first step to delegation is to decide what to delegate.


What Tasks Can Be Delegated?
04:50

The Delegation Steps / Making Delegation Successful

When you realize that you should be delegating, and you are comfortable with what tasks, projects, or responsibilities you can delegate, how do you go about it? There are some specific steps that you can follow that will help to ensure your success.


The 5 Steps Making Delegation Successful
10:26

Delegation Assignments Activity

Thinking of your staff members, and the skills and experience of each one, complete the following delegation activity for one task. When you have completed the activity, you will be prepared to implement delegation with your direct reports, creating opportunities for all of them to be more motivated about the work they are doing.

Delegation Activity: Choose the ‘‘Right’’ Person
04:07

Delegation Reminders

As you proceed through these steps, keep in mind that delegation is a process, not an event. Keep the following in mind:

  • Make the entire delegation process as collaborative as possible.

  • Keep the lines of communication open.

  • Tailor your monitoring to the individual.

  • Ask for regular progress reports (frequency depending on the individual).

  • Take periodic samplings of their work.

  • Provide timely feedback.

  • Encourage solution thinking.

  • Recognize that mistakes are part of learning. (How can you do it differently/more effectively next time?)

  • Celebrate successes (even small ones).


Key Delegation Reminders
03:42

Delegation Case Study

Now that you have learned the benefits and barriers to effective delegation and the steps to take when delegating, you will be able to evaluate situations such as the one that follows. Take the time to watch /read through this case study and answer the questions at the end. This will strengthen your new knowledge on this subject.

Delegation Case Study
10:42
+ How To Delegate The Right Tasks To The Right People
7 lectures 33:23

Matching the right person to the right job

One of the more problematic and important things in effective delegation is; matching the right person to the right job. Some may say that delegation is all about the ability to trust others. But the reality is that effective delegation is a process that requires some thought and preparation.

One of the most important parts of being a leader is being able to identify strengths in people. It’s not enough to simply tell people what to do, or to make sure that you have a lot of people working for you.

What you want to do is make sure that you are looking for those people that are going to excel in the specific role you put them in, so that you get the most efficiency, most production, and fewest errors from your projects.

In the next module we’re going to take a look at how to select the right tasks for the right people.

Introduction: How To Delegate The Right Tasks To The Right People
00:58

You can't give all your employees the same level of freedom. In this module we will look at a model that will help you to get more insight in this issue.

The Different Levels of Freedom when Delegating
04:10

Employee Learning

As we move forward in improving our managerial skills, the next step to take is that of identifying what types of information and support each of our direct reports needs from us to be successful. One model to use in this determination is called the Four Phases of Learning Model. Using this model, we will investigate the following:

  • Understanding what must be considered in evaluating the ability of our direct reports

  • Determining in what phase of the Four Phases of Learning each individual is for each work task assigned

  • Knowing how to interact with each person to achieve the greatest results

Employee learning Model
03:43

The Four Phases of Learning Model

This learning model is based on the assumption that every person approaches a specific work task with both a level of knowledge about how to do the work and a level of enthusiasm for that specific work. These levels can be anywhere from none to high. An individual can experience any combination of these two elements for any particular task.

The model supports the process of an individual moving forward through the phases of learning as her experience with the task progresses. Additional assumptions used in the model are that employees can and want to master their assigned work and that they can and want to do it with some degree of enthusiasm.

Given these assumptions and beliefs the model identifies Four Phases of Learning that an individual will go through when learning a new task. As a manager, you will need to identify where in that learning process each individual is on any given task.

Making Sense of the Four Phases
05:35

Identifying the Phases of Learning

The first step in managing people using the phases of learning is to identify what phase they are in for the particular task you are asking them to do. Doing that correctly requires that you ask yourself and/or your direct reports several questions:

  • Do you want to do this work?

  • How comfortable are you with the specific task?

  • What have you done before that is similar to this work?

  • How will you approach this task?

What other questions would you ask to determine enthusiasm and knowledge for the work you have asked your direct reports to do?

Looking at the individual tasks for each person, you can follow these guidelines for actions to take to ensure you are not overmanaging or undermanaging your direct reports.

Identifying the Phases of Learning
06:16

Pinpointing the Phases

Now that you know what to look for and how to respond to what you find, review the following cases to determine in which phase of the Four Phases of Learning each individual is for the task he is asked to do. List the manager’s actions in response to the phase.


Business Cases: Pinpointing the Phases
09:50

Your Own Applications

Select two of the people with whom you work. Each person should be someone to whom you will delegate a significant work assignment.

Given the tasks this person needs to do and the facts in this situation, describe in specific terms the actions you should take to follow the general guidelines for managing this employee, given her or his phase of learning.

Guidelines for Managing Direct Reports in the Four Phases of Learning

  • Assess each person’s phase of learning for each task, project, or assignment.

  • Provide the appropriate level of information, input, and encouragement.

  • Watch for signs that the person is entering a new phase and adjust your activity accordingly.

  • Remember, people can be in different phases for different assignments.

  • Use delegation, motivation, and coaching to manage each phase.


Your Own Applications and guidelines for managing direct reports
02:51
+ How To Effectively Communicate When You Delegate
3 lectures 12:16

Communication in any organization is fundamental to its effectiveness. If you visit an organization where things are not working well, one of the most common complaints you will probably hear is that 'The communication around here is useless.'

Good communication is vital for every type of team. Without it, there isn't a team. When it comes to effective delegation, not only does communication need to be clear, concise and consistent.

One of the ways to accomplish this is by preparing yourself well and using a structure to communicate a so called communication strategy or also called a conversation technique. In the next module we’re going to take a closer look at how to structure your communication during a delegation meeting.

Introduction: How To Effectively Communicate When You Delegate
00:53

Before you start communicating you need to prepare yourself well.

Preparation:

  • Determine the goal of the decision, describe what the concrete results of this decision have to be

  • What are the consequences of this decision?

  • What are the core messages?

  • How and to whom are you going to communicate the decision?

  • When is the right time to communicate the decision?

After this preparation we are going to look at 8 Communication steps. These 8 steps give you an exact sequence of topics to address during the delegation meeting.

  1. Give appreciation

  2. Strong opening

  3. Purpose

  4. Picture

  5. Plan

  6. Create employees’ involvement

  7. Summarize

  8. Compliment and close


What and how to communicate when you delegate (Part 1)
08:44

Many employees fear change

They genuinely believe that: " When you’ve been doing something a particular way for some time, it must be a good way to do things. And the longer you’ve been doing it that way, the better it is!"

The result is that sometimes your employees might be unwilling to accept decisions that have been taken

This creates potentially a conflict between you and the employee and the alignment of you employee towards the company goals

“People don’t resist change. They resist being changed.”Peter Senge (scientist at MIT). Involve your employees in decision making and change (to a certain level depending on the kind of decision). If people have to live with decisions that are made then they want to be part of the decision making process.

In this module we're going to look at how to create commitment.



How to Create Commitment when you Delegate
02:39