In guiding a project, particularly one in the building and construction industry, you really need to be a good communicator and understand systems of project communication.
Typically, construction projects have the greatest risks associated with them and as such are far more susceptible to deliver outcomes where large financial losses are experienced or the project be delivered late or to a lower quality than expected. Good management of project information and communication is vital.
Please note that this course is priced in US dollars.
Duration of Study
The pace at which each student studies is different. The nominal hours for this course are 40 hours, however, this can vary greatly depending on your previous experience and study techniques. Student support is available by asking a question online or visiting our website.
We offer Our Support as a Registered Training Organisation (Provider number 22450)
As a RTO (Provider number 22450), Exner Education is responsible for delivering quality training and assessment.
Whilst on its own Exner Education’s Manage Project Information and Communication course serves to provide an understanding of the theory and practice of good project communication.
This course or unit of competency is selected from an Australian Nationally endorsed business services training package. It also one of the 12 units that make up the Diploma of project management.
If you are an Australian student and would like to be assessed for this unit of competency, please visit our website for more information. Upon successful completion of the assessment, you will qualify to be awarded a Nationally accredited certificate of attainment within the VET sector.
We recommend that students purchase a copy of "A Guide to the Project Management Body of Knowledge", Fifth Edition (PMBOK® Guide) ©2013 Please note that "PMBOK" is a registered mark of the Project Management Institute, Inc.
Watch this video to gain an understanding of the course topics and how to approach your studies. Ask us a question when you need to - we will respond quickly.
Here are the detailed course notes that are covered in each of the following sections of the course.
Watch this overview video and don't forget to check out the additional material.
Watch this video on how to plan the communication process that will work on a project. then download and look at the additional reference material - it deals with the flow of communication.
Watch the video about how to identify stakeholder and stakeholder communication needs on your project. Then download the additional material. Don't forget to undertake case study 1 which looks at identifying the information needs of stakeholders on a construction project.
Watch the video on how to develop a communications plan on a project then download the additional material, which looks at communication schedules. Then undertake case study 2 which looks at how to develop a communication plan. Then Undertake case study 3, it looks at tools used to manage project communication.
Watch this video on project information management and then download the additional material. Then undertake case study 4 - it looks at effective was of storing and electronically managing project communication.
Watch this video on validating project information, then download the additional material. Finally, undertake the case studies. Case study 5 looks at budgeting for your project communication needs and case study 6 looks at different types of communication networks, both formal and informal, that operate on projects.
Watch the video on ensuring effective communication, download the additional material and then undertake case study 7. Case study 7 looks at how to control the quality of communication on your project.
Watch the video on managing communications and then download the additional material. Undertake case study 8 which looks at how to prepare good reports.
Watch the video on information and communication processes, download the additional reference material and then undertake case study 9 - which looks at reviewing the quality of the communications process.
Exner is an integrated education and consulting firm with over 25 years of experience providing an extensive range of professional management services to the construction industry. Our hands-on experience includes design and construction, expert claims quantification and management, project management, business systems consulting, value for money models, safety in design and risk management systems.
Exner Education is an ASQA registered RTO and is the training development and delivery branch of Exner. From its practical experience and knowledge Exner Education has designed, developed and delivered construction specific training over the past 15 years. Exner Education provides a 'hands on' practical approach to training, developed and delivered by people who have real current practical experience in the field and are qualified VET sector trainers. This gives Exner a unique ability to balance both theoretical teaching knowledge complemented with current 'best practice' work examples.
Our Training & Education experience includes the instructional design of training ranging from:
· safety and site compliance;
· project management including from tender preparation, claims management to project close out;
· engineering practices; and,
· corporate improvement strategies.
Exner Education has designed, developed and delivered training for both large and small companies as well as government authorities including, Leighton Contractors, Pro-Build, Grocon, Schiavello, MBAV, HIA, VMIA, Nicholson Construction, Johns Lyng, APM Group, Victorian Managed Insurance Authority, VicRoads, Department of Treasury and Finance and Victorian Catchment Management Authority.
Exner continues to develop its online learning 'experience' and provides a unique interactive delivery methodology which gives students world first teaching tools, combining Exner's practical construction knowledge with core theory to further enhance the students learning experience.