Manage Diversity
4.5 (39 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
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Manage Diversity

Gain the tools you need to encourage positive interactions and coach your team to the next level.
4.5 (39 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
147 students enrolled
Created by Eleventure Team
Last updated 7/2016
English
Current price: $10 Original price: $30 Discount: 67% off
5 hours left at this price!
30-Day Money-Back Guarantee
Includes:
  • 1 hour on-demand video
  • 10 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Learn from diversity
  • Say & do the right things
  • Treat everyone with respect
  • Assess your current approachability
  • Increase your “approachability” quotient
  • Learn the coaching skills needed to develop your team
  • Gain the skills to establish credibility, trust & communication
View Curriculum
Requirements
  • You will need Adobe Acrobat to download PDFs
  • You will need internet access. Google Chrome, Internet Explorer or Safari are preferred browsers to open links to interactive lessons
Description

Do you know how to make your workplace a safe & respectful space? Are you missing leadership opportunities because you're sending the wrong message to others? Making everyone in your workplace feel welcome comes down to treating everyone with respect. Many managers underestimate the importance of being personable & approachable, but you can make changes & reach out to increase your “approachability” quotient.

Coaching helps your team reach performance goals & develops employees. Working together works better, so whether you're coaching star performers to achieve at the next level or guiding team members to unlock their true potential, discover the key skills you need to coach a winning performance

Course 1: Respect Gender & Sexual Differences
Foster a safe & respectful workplace by learning how to treat gender & sexual differences with respect.

• Say the right thing
• Show respect for all
• Be the change

Course 2: Navigate the 4 Generational Workplace
Understand & overcome the challenges of working in a multigenerational environment with these simple steps to leverage age diversity.

• Work across generations
• Focus on people
• Learn from one another

Course 3: Respect Ethnic & Racial Differences
Foster a safe & respectful workplace by learning how to treat ethnic & racial differences with respect.

• Say the right thing
• Make it right
• Show respect for all

Course 4: Be Approachable
Identify your own non-verbal habits & learn the skills to take your approachability to the next level.

• Assess your own approachability
• Recognize the non-verbal vibes you're sending
• Be more interactive with better listening & understanding

Course 5: Coach as a Manager
Win with these coaching skills to take your team to the next level & unlock hidden potential.

• Establish credibility with your team
• Set expectations to assess performance
• Give your team meaningful feedback

With enhanced mobile access, this five course bundle includes dynamic video, tips from industry leaders, & downloadable PDFs. Each component is designed to be completed in short time allotments, or all at once, to suit your schedule. It will take approximately 1 hour to complete all courses.

Create a respectful environment and gain the tools you need to take your team to the next level.

Who is the target audience?
  • This course can help everyone navigate workplace differences
  • Current team leaders & managers
  • Company members interested in coaching & inspiring their colleagues
  • Team members interested in taking on leadership roles
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Curriculum For This Course
30 Lectures
01:00:58
+
Course 1 - Respect Gender & Sexual Differences
6 Lectures 15:18

Failure to treat differences with respect can lead to uncomfortable situations & maybe even legal trouble. Opt to treat everyone with respect instead & enrich your workplace.

Preview 01:47

Words are powerful tools that can be used to help or hurt others. Discover the definitions behind some common terms relating to gender & sexual differences to help you say the right thing.

Preview 05:09

It's uncomfortable when we make mistakes, especially if those mistakes hurt someone. Learn what you can do to make it right when things go wrong.

Make It Right
02:40

Workplace discrimination remains a terrible reality for many individuals. Understand your role in ending discrimination & what you can do if you experience discrimination or harassment at work.

Show Respect for All
02:23

Lead the charge by being the change you wish to see at your organization. Find out the steps you can take to embrace diversity & make your workplace open & welcome.

Be the Change
01:59

Consider this final piece of advice on the platinum rule as you work to respect gender & sexual differences.

1 More Thing about Gender & Sexual Differences
01:20

Respect Gender & Sexual Differences
5 questions
+
Course 2 – Navigate the 4 Generational Workplace
6 Lectures 09:03

Working in a multigenerational workplace may cause conflict, but it also provides a wealth of learning opportunities for all involved.

Preview 01:05

The generation you belong to may subtly shape how you view the world. Understand why awareness of your generational viewpoint is a valuable asset to make the most out of your workplace.

Preview 01:11

Which generation are you a part of? Discover the broad differences between the generations & see where you fall. 

Align History & Generations
02:47

Generalizations can lead to misunderstandings & false expectations. Learn how to accommodate age diversity & see your coworkers as unique individuals.

Focus on People
01:42

Many organizations partner colleagues together to learn from one another. Consider the different ways you might leverage generational diversity to share knowledge within your team.

Learn From One Another
01:07

Think about this final piece of advice on bringing your team together for monthly learning sessions as you navigate the 4 generational workplace.

1 More Thing about Navigating the 4 Generational Workplace
01:11

Navigate the 4 Generational Workplace
5 questions
+
Course 3 – Respect Ethnic & Racial Differences
6 Lectures 14:34

Failure to treat differences with respect can lead to uncomfortable situations & maybe even legal trouble. Opt to treat everyone with respect instead & enrich your workplace.

Preview 01:49

Words are powerful tools that can be used to help or hurt others. Discover the definitions behind some common terms relating to racial & ethnic differences to help you say the right thing.

Preview 04:54

It's uncomfortable when we make mistakes, especially if those mistakes hurt someone. Learn what you can do to make it right when things go wrong.

Make It Right
02:32

Workplace discrimination remains a reality for many individuals. Understand your role in ending discrimination & what you can do if you experience discrimination or harassment at work.

Show Respect for All
01:57

Lead the charge by being the change you wish to see at your organization. Find out the steps you can take to embrace diversity & make your workplace open & welcome.

Be the Change
01:57

Think about this final piece of advice on the platinum rule as you work to respect racial & ethnic differences in the workplace.

1 More Thing about Racial & Ethnic Differences
01:25

Respect Ethnic & Racial Differences
5 questions
+
Course 4 – Be Approachable
6 Lectures 09:36

When you're personable & approachable people will be more comfortable sharing information & feedback that will help you become a better leader. The good news is that you can learn to be more approachable.

Preview 01:32

Studies show that non-verbal communication accounts for most of the information that we convey. Use these simple steps to show people you welcome their input.

Preview 02:29

Communication is a two-way street. Try these techniques to share what you know & increase opportunities for dialogue.

Share What You Know
01:45

You want to be a better listener & that may mean you need to adapt your communication style to different situations. These strategies will help.

Adapt to Situations
01:46

You'll build relationships & strengthen workplace dynamics when you ask for input. Try out these strategies to leverage the brainpower & experience of others.

Ask for Input
00:54

Think about this final piece of advice to help you improve & be more approachable in your workplace.

1 More Thing about How You Can Improve & Be Approachable
01:10

Be Approachable
5 questions
+
Course 5 – Coach as a Manager
6 Lectures 12:27

Why should you coach? Coaching focuses action on performance improvement & sets you up to achieve your team's goals.

Preview 01:01

Being a successful coach means having a solid coaching relationship. Find out what you can do to establish credibility & trust in your relationship.

Preview 04:05

Achieving goals starts when you have a joint understanding of what needs to be done. Learn what you can do as a coach to set expectations.

Agree on Expectations
01:44

Analyzing on the job performance is crucial to successful coaching. Discover how you can observe on the job performance & identify where performance can improve.

Analyze Gaps
01:39

Delivering feedback can be challenging, but it doesn't have to be. Find out what you can do to make feedback from an assessment meaningful & useful.

Deliver Meaningful Feedback
03:19

Think about this final piece of advice as you start to coach as a manager.

1 More Thing about Coaching
00:39

Coach as a Manager
5 questions
About the Instructor
Eleventure Team
4.1 Average rating
1,914 Reviews
8,640 Students
22 Courses
Higher Learning. @ Work

Let's face it - a lot of elearning out there is downright boring. The truth is, everyone wants the skills they need to do their jobs well. That's where Eleventure comes in. It's critical, on-the-job skills people need. It's fast. It's fresh. It's action based & it's designed and developed by award winning and veteran author, presenter & trainer, Megan Torrance of TorranceLearning.

Megan brings over a decade of business consulting and project management experience to her instructional design and development work. She teaches LLAMA (Agile project management) and instructional design classes, kicks off new design projects and makes sure everyone's having a good time. Elearning guru by day, and ice hockey goaltender by night, Megan is devoted to not only delivering outstanding work, but also creating a top-notch work environment based on trust, flexibility, compassion, and fun. Megan and her team have developed elearning for a variety of industries and topics including food ingredients, industrial chemicals, medical, non-profit, human resources, sales, marketing, and IT. Megan holds a BS in Communications with an emphasis on Organizational Communication and Public Relations, and an MBA, both from Cornell University.

TorranceLearning's instructional design processes are designed to quickly focus on the desired performance and learning objectives, then make the most of visual and verbal techniques to take full advantage of the learning opportunity.