Find online courses made by experts from around the world.
Take your courses with you and learn anywhere, anytime.
Learn and practice real-world skills and achieve your goals.
Whether you are just starting out as a Foodserver or Bartender, this course will give you the proven strategies necessary to increase your income.
Learn the skills that will increase the tips you make by 20%-50:
Not for you? No problem.
30 day money back guarantee.
Learn on the go.
Desktop, iOS and Android.
Certificate of completion.
|Section 1: Introduction|
|Section 2: Do What Highly Tipped Professionals Do|
They Control ThemselvesPreview
They Understand People DynamicsPreview
They Excel In Personal PresentationPreview
Be Honest, Have Integrity and Practice AuthenticityPreview
|Section 3: Service Strategies That Increase Tips|
Where everybody knows your name.
Includes cutting someone off who has drank too much.
Look, Listen and Deliver
Upsell Your Expert Advice
Pay "Smart" AttentionPreview
How To Add Humor
It turns out, you and I probably greatly underestimated the psychological process behind mint-giving, as the way (and amount) in which mints were given was shown to increase tip amount by up to 23%.
|Section 4: Build Your Own Clientele|
Why Be A Problem SolverPreview
Are Customers Trying To Ruin Your Day?
3 Steps To Turning Around Any Bad Situation
Admitting Fault Is Tough, But Right
Avoid Making A Scene
Don't Get Too PersonalPreview
The Bottom Line
|Quiz 1||3 questions|
After the quiz, I would appreciate it if you could take a few minutes and leave a review about this course.
Author, speaker, and mentor, Joe Fedison, has dedicated his life to mastering effective communication techniques. His greatest attribute is the ability to get people to take action instantly, in the direction of the goals they want to achieve.
Joe received his bachelor of sciences from the University of Rochester in Optics Engineering and a Certificate in Management Studies from the Simon Graduate School of Business in Rochester, NY.
He has over 28 years experience, encompassing a multitude of fields and skills, which include: Executive Experience, Business Development, Coaching, Training, Health & Fitness, Conflict Resolution, Customer Relations, Brand Marketing, Project Management, Sales Management, and Business Mentoring.
Joe founded and directed a film festival, ran an import art business, opened a coffee shop, created a poker product and wrote the patent, made a short film, coordinated travel for a concert in Puerto Rico for Ashanti and DMX, wrote a book, developed an app, doubled company revenues twice as a salesperson, has written 12 business plans, created 2 non-profits and did all that while being a single parent for 18 years.