Macy's Sales Associate Interview Preparation
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Macy's Sales Associate Interview Preparation

Ace the Sales Associate Interview at Macy’s in a step by step teaching fashion
0.0 (0 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
0 students enrolled
Last updated 6/2017
English
Curiosity Sale
Current price: $10 Original price: $25 Discount: 60% off
30-Day Money-Back Guarantee
Includes:
  • 7.5 hours on-demand video
  • 1 Article
  • 2 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Ace the Sales Associate Interview at Macy’s.
  • Learn in a Step by Step Teaching method how to prepare for the Macy’s Sales Associate Interview.
View Curriculum
Requirements
  • None. Everything will be covered in detail.
Description

Updates:

  • Now with over 100 questions and answers for practice.
  • Added a 121-page workbook to compliment the course and slides.

Let us help you ace your upcoming Sales Associate interview at Macy’s

Congratulations

Congratulations on starting the journey towards a new job at Macy’s. Whether you are starting your new career, changing your career, moving in your current company or just looking for something new, CONGRATULATIONS.

GREAT JOB ON GETTING TO THIS FIRST IMPORTANT STEP

The Bad News

The entire interview process can get stressful. From phone interviews, to on site interviews, to avoiding nervousness be becoming confident, to learning about the company, to wearing the right clothes etc. etc. etc. - there is a lot going on.

THE ENTIRE PROCESS OF INTERVIEWING CAN BE OVERWHELMING

The Bigger Problem

Lack of confidence before an interview. The # 1 reason why people fail at an interview. 

Coursetake’s 8 x 3 Step Interview Preparation Plan to Ace Your Upcoming Sales Associate Interview at Macy’s

To ace your Sales Associate interview at Macy’s, we propose an 8 x 3 Interview mastery plan that consists of 8 core steps and 3 acceleration steps.

The 8 Core Steps – Follow one step at a time.

  • Step 1 – Figure out the interview process at Macy’s.
  • Step 2 – Study the Retail Industry.
  • Step 3 – Study the company Macy’s in detail.
  • Step 4 – Study the Job Description for Sales Associate at Macy’s.
  • Step 5 – Study the Main Question Types.
  • Step 6 – Practice, Practice, Practice.
  • Step 7 – Ask the Right Questions.
  • Step 8 – Get Ready for Interview Day.


The 3 Acceleration Steps – Follow throughout the process.

  • Get Motivated
  • Get Organized
  • Stay Consistent

We’ve done the work for you

  1. We’ve already researched the interview process for a Sales Associate at Macy’s.
  2. We’ve already researched the Retail Industry.
  3. We’ve already researched Macy’s.
  4. We know exactly how to study the job description.
  5. We know exactly how to answer every question asked the Sales Associate interview at Macy’s.
  6. We will tell you exactly how you should practice.
  7. We know exactly what questions you should ask.
  8. We know exactly what you need to do on interview day.

More Importantly

  1. We know exactly how you should work on your confidence and avoid any nervousness during your interview.
  2. We know exactly how you should be organized.
  3. We know exactly how you should stay consistent.

Macy’s Sales Associate Interview Preparation Course

This class is purely about preparing for an upcoming Sales Associate Job Interview with Macy’s.

My aim is to take you through a systematic process one step at a time to help you ace this upcoming interview.

Whether it’s on the phone, in person, or through video.

Whether it’s your group interview or individual interview.

My approach will be to first teach you a lesson (modules) and then give you homework for you to complete.

This class consists of worksheets and slides, along with the video lectures, that you can download.

I’ve seen that the most successful candidates are the ones who NOT ONLY follow the lessons, but do the homework at the end of it all.

THIS COURSE WILL BE COMBINE THEORY AND PRACTICE TO HELP YOU SUCCEED.

About Coursetake

Our Mission is to help students ace their upcoming interview.

We do that through job title and company specific interview training. Over 500,000 students helped in over 100 countries. 

We are all hiring managers. We will give you the hiring manager’s perspective. The person who is going to write you a paycheck. Not recruiters or human resources.

What will you get as part of this course?

  1. 369-page slide on how to ace the upcoming Sales Associate Interview at Macy’s.
  2. 3 hours of video to walk you through everything.
  3. 121-page workbook to complement the slides.
  4. 24/7 email support whenever you want it.
  5. Tons of Frameworks and over 100 Questions and Answers for Practice

 Sample Questions and Answers Covered as Part of this Course

  1. Why should we hire you?
  2. How would you sell me a Macy's credit card?
  3. Why do you want to work for Macy's?
  4. Describe a time you displayed teamwork in customer service
  5. How do you deal with a difficult customer? 
  6. What would you do if you had a long line of customers and others waiting to be helped on the sales floor?
  7. How would you handle a customer who is upset about one of your products?
  8. Do you know anything about women’s shoes? Would I feel comfortable selling them?
  9. Do you feel that the job position was agreeable to you?
  10. Are you willing to be on your feet for a lengthy period of time? 
  11. Can I handle a pickup of items approx. 50 pounds or less?
  12. What are your weakness?
  13. What would you do if you see any employee doing wrong things?
  14. Name a time you saw an employee at work breaking the rules and what did you do about it?
  15. Talk about a time you lead a team what did you do what was the outcome?
  16. When did you work retail last?
  17. Name a time you gave advice, what was the advice, and what was the outcome?
  18. What have you done or said when you saw someone do something wrong even if it was a stranger?
  19. Talk about a time you lead a team what did you do what was the outcome?
  20. Are you able to shift attention between tasks effortlessly?

About Macy’s

Macy's, the largest retail brand of Macy's, Inc. (NYSE:M), delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys dot com. Via its stores, e-commerce site, mobile and social platforms, Macy's offers distinctive assortments including the most desired family of exclusive and fashion brands for him, her and home. Macy's flagship stores -- including Herald Square in New York City, Union Square in San Francisco, State Street in Chicago, and Dadeland in Miami and South Coast Plaza in Southern California -- are known internationally and leading destinations for visitors. Building on a more than 150-year tradition, Macy's helps strengthen communities by supporting local and national charities giving more than $69 million each year to help make a difference in the lives of our customers.

Sales Associate’s at Macy’s

Summary of Job Position

The Retail Sales Associate is responsible for providing outstanding customer service, meeting hourly sales and Star Rewards goals on a personal and departmental basis, and demonstrating superior product knowledge to customers.  To create a shopping experience that will make the customer feel welcome and comfortable.

Job Description

Principle Duties and Responsibilities:

  • Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area
  • Handle all returns courteously and professionally
  • Determine customer needs based on personal features and other customer preference related factors
  • Demonstrate knowledge of store products and services to build sales and minimize returns
  • Suggest additional merchandise to compliment customer selection
  • Offer to call other locations if merchandise is unavailable within store
  • Offer to put purchase on customer’s Macy’s charge account toward the end of the shopping experience
  • Reinforce customer’s selection and package merchandise with care
  • Invite customers to come back and thank them by name whenever possible
  • Responsible for achieving personal sales goals and Star Reward goals
  • Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer-the most important person in our stores
  • Be knowledgeable of and perform sales support functions related to POS procedures
  • Develop product knowledge by reading current vendor tags and pamphlets and attending training classes to communicate it to the customer
  • Be aware of current promotional events and sales
  • Maintain good housekeeping standards
  • Adhere to Loss Prevention and inventory control and compliance procedures
  • Perform other duties as needed
Who is the target audience?
  • Candidates preparing for the Macy’s Sales Associate Interview.
  • Students who are interested in learning more about the Macy’s Sales Associate interview process.
Students Who Viewed This Course Also Viewed
Curriculum For This Course
60 Lectures
07:40:37
+
Introduction
7 Lectures 39:15

In this video, we will introduce the course. 

Preview 03:37

In this video, we will go through the entire course outline.

Preview 05:42

In this video, we will describe the entire interview mastery framework. This will be the basis of the plan you will follow. 

Preview 10:53

Here, we will put together a preparation calendar to keep you on track. 

Putting Together a Preparation Calendar
09:36

In this video, we will go through the Coursetake team and our philosophy around interview preparation. 

About Coursetake
02:30

In this video, we will walk through how to make the best out of this program. 

How to make the best of the program?
06:51

Here you will find all downloads for the course.

Downloads
00:06
+
The 3 Acceleration Steps
4 Lectures 51:09

In this video, we will go through how to get motivated through your interview process.

Get Motivated - The Process is Mechanical
14:46

In this video, we will continue our discussion on getting motivated and we will show you how to position yourself as a solution to the company’s problems. 

Get Motivated - You are the Solution
09:36

In this video, we will show you how to avoid nervousness in an interview and should you how to be more confident. 

Get Motivated - You are Confident
11:41

Finally, we will show you how to get organized and stay consistent throughout your interview process. 

Get Organized and Stay Consistent
15:06
+
Step 1 – Figure Out the Interview Process
2 Lectures 19:26

In this video, we will talk about the generic interview process in the industry. 

Step 1 - Interview Process
15:29

In this video, we will discuss the interview process for Sales Associate in Macy’s, so that your expectations going into the interview are clear. 

Preview 03:57
+
Step 2 – Study the Retail industry
7 Lectures 40:27

We will study the high-level process to study the industry. 

Step 2 - Study the Industry - Introduction
03:03

In this video, we will discuss details of the industry that you must research in before your interview. 

Preview 07:41

In this video, we will research titles and levels in the industry. 

Step 2 - Study the Industry - Titles and Levels
04:32

In this video, we will research various pay packages in the industry.

Step 2 - Study the Industry - Pay Packages
03:14

In this video, we will study the interview process in the industry and make sure we’re prepared for other interviews that we may have. 

Step 2 - Study the Industry - Interview Process
04:51

Finally, we will study more companies and prepare a target list for the future. 

Step 2 - Study the Industry - Target Companies
04:33

Here, we will discuss the Retail industry in detail, so that you’re prepared for your upcoming Sales Associate interview at Macy’s.

Studying the Retail industry
12:33
+
Step 3 – Study Macy’s
12 Lectures 01:04:34

Here we will introduce the process to study Macy’s.

Step 3 - Study the Company – Introduction
03:30

We will first start by understanding the mission and vision of a company. 

Step 3 - Study the Company - Mission and Vision
04:20

In this video, we will show you how to research the culture and values of the company. 

Step 3 - Study the Company - Culture and Values
04:16

In this video, we will study the company’s products and services. 

Step 3 - Study the Company - Products and Services
02:56

Here, we will study the company’s customers. 

Step 3 - Study the Company – Customers
03:47

Then we will study the company’s competitors. 

Step 3 - Study the Company – Competitors
01:50

In this video, we will study the company’s management team. 

Step 3 - Study the Company - Management Team
03:27

We will then look at a company’s financials/metrics. 

Step 3 - Study the Company - Financials/Metrics
05:55

We will then study the company’s future plans.  

Step 3 - Study the Company - Future Plans
02:44

We will learn in this video how to study news/rumors about the company. 

Step 3 - Study the Company - News/Rumors
03:10

Finally, we will learn how to study the interviewers before the interview. 

Step 3 - Study the Company – Interviewers
07:01

In this video, we will look at how to apply our framework to Macy’s before your upcoming interview. 

Preview 21:38
+
Step 4 – Study the Sales Associate Job Description at Macy’s
4 Lectures 28:01

We will study the importance of studying the job description in this video. 

Step 4 - Study the Job Description – Introduction
06:12

In this video, we will teach you how to the read the job description.

Preview 06:41

In this video, we will discuss what to do when you don’t have certain requirements in the job description. 

Step 4 - Study the Job Description - What if I don't have requirements in
04:47

In this video, we will discuss how to study the job description for a Sales Associate at Macy’s.

Studying Sales Associate at Macy’s
10:21
+
Step 5 – Study the Main Question Types
12 Lectures 01:50:17

We will start by learning about YOU and how to ensure you represent yourself well to your future employer. 

Step 5 - Main Questions - Research on YOU
10:39

In this video, we will discuss the first type of question that you should prepare for – “Tell me about yourself”.

Step 5 - Main Questions - "Tell me about yourself questions"
17:30

In this video, we will discuss the second type of question that you should prepare for – “Why”.

Step 5 - Main Questions - "Why questions"
13:32

In this video, we will discuss the third type of question that you should prepare for – “Goals”.

Step 5 - Main Questions - "Goals questions"
07:24

In this video, we will discuss the fourth type of question that you should prepare for – “Strengths and Weaknesses”.

Step 5 - Main Questions - "Strengths and Weaknesses questions"
11:03

In this video, we will discuss the fifth type of question that you should prepare for – “Tell me about a time”.

Preview 10:21

Here, we will show you how to answer “Tell me about a time” questions by taking specific examples.

Step 5 - Main Questions - Example "Tell me about a time"
09:24

In this video, we will teach you how to prepare for the “Tell me about a time” question type. 

Step 5 - Main Questions - How to Prepare "Tell me about a time"
05:29

In this video, we will discuss the sixth type of question that you should prepare for – “Cultural”.

Step 5 - Main Question Types - "Cultural" Questions
05:26

In this video, we will discuss the seventh type of question that you should prepare for – “Resume”.

Step 5 - Main Question Types - "Resume" Questions
03:00

In this video, we will discuss the eight type of question that you should prepare for – “What would you do”.

Step 5 - Main Question Types - "What would do questions" Questions
11:29

In this video, we will discuss a bonus money question type that you should prepare for.

Step 5 - Bonus Money Questions
05:00
+
Step 6 – Practice Macy’s Sales Associate Questions and Answers
2 Lectures 25:43

In this video, we will discuss how to practice for your upcoming interview. 

Step 6 – Practice
11:00

In this video, we will discuss questions and answers that you should prepare for, for your upcoming Sales Associate interview at Macy’s.

Top Questions and Answers at Macy’s
14:43
+
Step 7 – Ask the Right Questions
3 Lectures 15:07

In this video, we will discuss a framework to ask the right questions during your interview. 

Step 7 - Ask the Right Questions - Introduction
04:40

In this video, we will walk through sample questions that can ask as part of your Sales Associate interview at Macy’s.

Step 7 - Ask the Right Questions - Sample Questions
05:47

In this video, we will walk through questions that you should not ask when interviewing with Macy’s.

Step 7 - Ask the Right Questions - Questions to NOT Ask
04:40
+
Step 8 – Get Ready for Interview Day
6 Lectures 59:56

In this video, we will give you some special tips for interview day and how to tackle the different interview types.

Step 8 - Get Ready for I Day - Special Tips
26:38

In this video, we will talk about how to ace the onsite interview.

Step 8 - Get Ready for I Day - Special Tips for the Onsite Interview
09:10

In this video, we will discuss your social media profiles and what you should do before interview

Preview 05:04

In this video, we will discuss your interview day checklist to ensure you are on track before your big day. 

Step 8 - Get Ready for I Day - Interview Checklist
01:19

In this video, we will discuss how to follow up with your interviewers after your interview is over. 

Step 8 - Get Ready for I Day - Follow Up
07:25

In this video, we will give you some last-minute tips and tricks to ensure you ace your upcoming interview.

Step 8 - Get Ready for I Day - Last Minute Tips and Tricks
10:20
1 More Section
About the Instructor
Coursetake Interview Preparation
4.1 Average rating
723 Reviews
2,566 Students
9 Courses
Company and Job Title Specific Interview Preparation

At coursetake, our mission is to give students and professionals a world class education on preparing for the workforce.

WE DO THAT BY CREATING HIGH QUALITY CURATED INTERVIEW AND CAREER PREPARATION COURSES THAT SPECIFICALLY USE A STEP-BY-STEP TEACHING APPROACH. OUR FOCUS IS COMPANY AND JOB TITLE SPECIFIC INTERVIEW PREPARATION.

Whether you are a student looking to start your career or an experienced professional looking to switch jobs, whether outside or within your current organization, we have something for you at coursetake.

Our instructors have interviewed for more than 10 years in the industry. They have worked at large companies like Microsoft, Groupon and a number of smaller startups as hiring managers. They have worked across the industry in technology, financial services, retail etc. They've got degrees in Business, Computer Science and Engineering.

WE ARE A TEAM OF PEOPLE LOCATED IN SEATTLE WHO BELIEVE IN PROVIDING YOU WITH THE ABSOLUTE BEST ORGANIZED INTERVIEW PREPARATION CONTENT.

With coursetake, we now bring this talent directly to you.