Listening Better to Increase Business
4.5 (1 rating)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
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Listening Better to Increase Business

This course explores the listening skill set that is critical for sales and business success.
4.5 (1 rating)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
1 student enrolled
Last updated 7/2017
English
Curiosity Sale
Current price: $10 Original price: $75 Discount: 87% off
30-Day Money-Back Guarantee
Includes:
  • 2.5 hours on-demand video
  • 2 Articles
  • 2 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Discover strategies to make it easier for customers to hear you and your business message
  • Discover what to listen for in your business communication so you are better able to achieve your objectives
  • Explore how to avoid customer misunderstanding
  • Explore what makes listening so difficult and how to avoid the obstacles to effective listening
  • Identify how to address sources of noise in the listening process so you can maximize your business results
View Curriculum
Requirements
  • No advanced preparation or prerequisites are required for this course.
Description

Listening is the skill that is critical for sales and business success.  Effective listeners know strategies to send and receive the intended message. Most untrained listeners are unaware of the obstacles that interfere with effective communication strategies.  Trained listeners listen for clues, know what the clues mean, and use the clues to improve understanding and communication in business. 

This course is designed to explore the listening skill set that is critical for sales and business success.

Who is the target audience?
  • Anyone in Sales, Marketing, or related fields.
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Curriculum For This Course
10 Lectures
02:15:07
+
Introduction
8 Lectures 02:15:05


Speaker Noise
10:28

To Address Speaker Noise
11:36

Appearance and Grey Words
10:23

What Good Listeners Do
09:56

Environment Noise and Course Summary
08:26

Laser Listening: The Skill to Increase Business
01:07:31
+
Supporting Materials
2 Lectures 00:01
Slides: Laser Listening
00:00

Laser Listening Glossary/Index
00:00
+
REVIEW AND TEST
0 Lectures 00:00

Review Questions: Laser Listening: The Skill to Increase Business

REVIEW QUESTIONS
5 questions

Final Exam: Laser Listening: The Skill to Increase Business

FINAL EXAM
8 questions
About the Instructor
Illumeo Learning
4.2 Average rating
66 Reviews
617 Students
159 Courses
Condensed and Efficient Courses for Busy Professionals

Illumeo, incorporated in 2009, is revolutionizing the hide-bound world of corporate learning. Illumeo works with corporate professionals and organizations of all sizes to build the skills and capabilities that help everyone be an expert at their job.

Based in Silicon Valley, CA, Illumeo serves thousands of corporations and corporate professionals across Finance, Accounting, Human Resources, Sales and Marketing. The platform offers assessments, industry-benchmarked competency analyses, hundreds of expert-developed courses, collaborative tools, and the ability for companies to self-publish internal courses that promote institutional knowledge retention and dissemination.

Illumeo is the place for expertise management and we are dedicated to the proposition that everyone can be an expert at their job.

Maura Schreier-Fleming (Illumeo)
4.3 Average rating
2 Reviews
7 Students
3 Courses

Maura is a versatile, results-oriented speaker, sales trainer and sales consultant who has worked with numerous large and mid-sized clients to improve sales performance. Maura works with business and sales professionals who want to get better results from their work.

Maura contributes her sales expertise so clients can shorten sales cycles, increase profits, and increase productivity. She is a sales expert and writes a sales blog for sales professionals.  

Maura’s presentations focus on the skills and strategies that improve sales, teamwork and management. Her clients enjoy her approach that makes learning practical and effective. She identifies sales strengths and gaps and implements solutions for improving sales performance through specific sales training. She has considerable experience with selling and the sales process having spent over 20 years in the oil business. Her customers included Bell Helicopter, Northeast Utilities, Georgetown Steel, Stanley Works, General Tire and other commercial customers. She sold over $9 million of industrial lubricants her last year in the oil business. As a sales catalyst, Maura has designed and developed many highly effective training courses and brings a broad base of experience to her clients and sales consulting. Clients include the Houston Texans, Chevron, Ebby, JCPenney, the New York Press Association and others.