
Explore the new Outlook 2010 interface, including the ribbons, context-sensitive home view, and customizable panes. Learn to switch views, toggle reading and navigation panes, and pin ribbons for efficiency.
Explore the new file menu in Outlook 2010, learn how it replaces the office button and access save as, account settings, mailbox cleanup, archiving, open and print options.
Explore how Outlook 2010 integrates email, calendar, contacts, tasks, and journal features, and learn to manage mail, appointments, and delegates with Exchange integration.
Explore how to use the included files as sample data, including Word and Excel attachments, to import contacts into Outlook and mimic real-world data.
Explore the first-time startup of microsoft outlook 2010, configure or manually set up your email account, test server settings, and create a new outlook data file to begin receiving messages.
Customize the quick access toolbar in outlook 2010 by adding commands from the dropdown or more commands, dragging items onto the toolbar, and using separate toolbars for email and calendar.
Discover how email works by breaking an address into mailbox and post office, tracing mail flow through ISP servers, and understanding uniqueness, spaces, punctuation, and case rules.
Learn to create and send a new email in Outlook 2010, including addressing, subject, composing the body, and sending from the outbox to the sent items.
Learn how to send an email to multiple recipients in Outlook 2010 by entering addresses separated with semicolons, selecting from address book, and including a subject and body before sending.
Receive and read emails in Outlook as it checks your mail account, show unread messages in the inbox, open emails by double-clicking, and manage emails with read and close actions.
Activate the cc and bcc boxes from the options ribbon, address the main recipient in the to field, and copy others using cc or hide them with bcc for privacy.
Craft a concise subject line, about five to six words, describing the email’s purpose. Outlook prompts to add a subject, and the subject influences whether recipients open it.
Outlook's built-in spell checker highlights errors with red squiggles, lets you right-click to correct, checks subject line and message before sending, and runs from the review tab or with F7.
Convert typed web and email addresses into clickable hyperlinks in email messages with Outlook. Insert hyperlinks to link documents or browse pages, and remove hyperlinks while preserving text.
Learn how to attach files to an Outlook 2010 message using two methods, including the paperclip attach file option and attaching from the program, with size considerations.
Attach a file to an email directly from the source program using file share, which opens Outlook with the attachment and a prefilled subject for easy sending.
Set high or low importance for emails using the ribbon, shown as a red exclamation or blue down arrow. The choice is subjective and should be reserved for important messages.
Learn to attach a sensitivity level in Outlook 2010, selecting personal, private, or confidential, with markers that appear on the email but don't restrict the recipient.
Delete emails in Outlook by selecting one or more messages and pressing delete, using the home ribbon or right-click delete; they move to the deleted items folder.
Outlook supports three text formats for emails: plain text, rich text, and HTML, each can be chosen per message or set as a default, with formatting affecting only the body.
Create, customize, and manage email signatures in Outlook 2010, automatically appended to new messages and replies, with multiple signatures and on-demand insertion from a signature list.
Navigate the inbox in Outlook by viewing, sorting, and grouping emails by from, subject, received date, size, and attachments. Use the view ribbon to toggle grouping and sort order.
Learn how Outlook icons show read vs unread emails, open vs closed envelopes, importance with exclamation marks and arrows, and attachments via the paper clip and size indicators.
Explore how inbox icons convey email status, including read/unread indicators, attachments, importance levels, and whether you have responded or forwarded messages.
Open Outlook 2010 emails by double-clicking or pressing enter to view sender, subject, and attachments. Activate the reading pane on the view ribbon to preview messages at the bottom.
Learn how to reply to the sender of an email in Outlook 2010, keeping the original message visible, using the RE subject format, and choosing from three reply methods.
Discover how to reply to the sender or all recipients in Outlook 2010, including when to use reply all, how cc and bcc affect recipients, and using keyboard shortcuts.
Forward emails in Outlook 2010 using the forward button, right-click, or the keyboard shortcut, address recipients and add optional comments, preserving the original body and attachments with an fw prefix.
Outlook 2010 lets you preview attachments within the message and save them to your drive. Preview permissions, protected view, and opening with default programs are explained.
Save emails as drafts in Outlook 2010 by using file save or closing after typing, placing them in the drafts folder for later editing and sending.
Learn to resend an email in Outlook 2010 by opening it in sent items, using resend or recall, and sending a new message with the same recipients and attachments.
Learn to recall an email in Outlook 2010, delete unread copies or replace with a new message, noting it only works if the recipient hasn't opened it and uses Outlook.
Learn to print an Outlook 2010 email using the print dialog with preview, choose a printer (default), print attachments or the email, and use quick print from the folder list.
Configure Outlook 2010 to alert you when a new email arrives with sound, desktop alerts, and taskbar notifications, then customize duration and transparency.
Zip attachments using Windows Explorer to reduce file size and avoid email program restrictions, then attach the resulting zip file in Outlook for easy delivery.
Learn to handle zip attachments in Outlook 2010 by saving the file, extracting it to a folder, and accessing the contents, while understanding why zipping reduces size and avoids stripping.
Learn to add a new pop mail account in Outlook 2010 by using file, account settings, and test settings, configuring incoming and outgoing servers.
Learn how to add a Hotmail account to Outlook, install the Microsoft Outlook Connector, and download your Hotmail inbox via a seamless MAPI connection.
Set up Microsoft Outlook 2010 to connect to an Exchange server by selecting Exchange, entering the server address and credentials, and syncing mail, calendar, and contacts.
Remove an email account from Outlook by going to File, account settings, selecting the account, and confirming removal.
Learn to add, remove, and edit mail accounts in Outlook 2010, including changing usernames, passwords, and settings, testing logins, and managing leave a copy on the server and deletion rules.
Adjust how often Outlook checks for new messages by configuring per-account send/receive frequencies in file options, enabling immediate send on connect, and managing groups for each account.
Trigger manual send and receive for all accounts or specific groups from the send and receive ribbon. Check that Outlook automatically checks new mail every 30 minutes by default.
Learn how to configure Outlook 2010 to fetch Yahoo Mail via POP3, adjust Yahoo options to allow pop and include spam, and complete account setup to view Yahoo in Outlook.
Learn how to add a Google Mail account to Outlook 2010 by entering your name, Gmail address, and password, and allowing Outlook to configure Gmail's service settings.
Explore text selection methods in emails, including mouse drag selection, double-clicking a word, and Ctrl+A to select the whole body, enabling efficient cut, copy, and formatting.
Copy text from an email and paste it into another email or Word using keyboard shortcut, right-click, or paste options such as keep source formatting, merge formatting, or plain text.
Copy text from Word or Excel and paste it into a new Outlook email, using paste options to keep source formatting, merge formatting, or apply destination theme.
Highlight the text you want to delete in an email by dragging or using shift plus arrow keys, then press the delete key to remove it and correct mistakes.
Learn to format Outlook email text across HTML, rich text, and plain text, applying highlights, font changes, bullets, and alignment while ensuring recipients view the formatting.
Learn how Outlook converts simple emoticons into icons, including smiley and sad faces, and when other text emoticons stay as characters.
Remove attachments from a received email in Outlook 2010 to save space; keep the email intact while deleting the attachment and optionally storing it separately.
Sort the inbox by column headers to organize and quickly locate emails in Outlook 2010, toggling between newest and oldest by received date, or sorting by from, subject, or size.
Learn to search and filter emails efficiently in Microsoft Outlook 2010 using the quick search box, advanced find, and search tools to target subject, body, and sender across folders.
Create and organize emails in Outlook by adding new mail folders from the inbox, naming them, and making subfolders, while selecting mail and post items as folder content.
Learn to move emails between folders in Outlook 2010 using drag-and-drop, the move button, or copy options, including multi-select and unread indicators for organized inboxes.
Learn to delete an entire mail folder in Outlook 2010, moving all its emails and subfolders to Deleted Items, using right-click or the folder ribbon and confirming the action.
Explore how deleted items in Outlook move to the Deleted Items folder, and learn to restore emails or folders by dragging them back to the inbox, preserving folder structure.
Learn how to permanently delete items from the Outlook deleted items folder, manually via empty folder options or automatically on exit, affecting all accounts.
Flag emails in Outlook 2010 by using the flag column to mark actions for today, tomorrow, this week, or next week, turning messages into actionable tasks in the to-do bar.
Learn to manage flags in Outlook 2010 by clearing flags and marking tasks as complete, using left-click to toggle and right-click to clear, with flags showing due today.
Turn flagged emails into tasks by marking them as a job, then add a popup reminder for a chosen date and time, such as 11 a.m. Monday.
Learn to mark emails as read or unread in Outlook 2010 using right-click options, the home ribbon, and the ctrl+q shortcut.
Organize Outlook 2010 emails using the favorites bar by adding folders with a right-click to show in favorites, then access them instantly.
Explore how Outlook handles junk mail, and define spam as unsolicited advertising and phishing attempts. Learn CAN-SPAM basics and how mass-quantity, indiscriminate emails differ from targeted messages.
Explore how to manage junk email in Outlook by selecting low to high protection levels, using safe senders and recipients lists, blocking senders or countries, and enabling link-disabled safeguards.
Block unwanted emails in Outlook 2010 by adding senders to the blocked senders list. Future messages move to the junk e-mail folder via right-click options and junk e-mail settings.
Learn how to unblock a previously blocked sender in Outlook 2010, manage blocked senders, and move emails to the inbox by adding safe senders and never blocking domains or groups.
Explore how Outlook 2010 manages contacts, including storing names, addresses, phone numbers, emails, and photos; learn about suggested contacts, importing and exporting contacts, and organizing them into groups.
Create a new contact in Outlook 2010 by selecting the contacts folder. Enter the name and email, add phones and addresses, then save and check duplicates.
Right-click the email sender and choose Outlook Contacts to create a contact card that fills in the sender’s name and details from email, then save to the Outlook Contacts folder.
Learn to address emails in Outlook 2010 by selecting recipients from your contacts, using check names, CC/BCC, and quick one-click email creation from a contact.
Delete and manage Outlook contacts by selecting single or multiple entries, using delete via keyboard, right-click, or the home ribbon, and restoring from deleted items if needed.
Import your contacts from outside Outlook using Excel data, map Excel columns to Outlook fields, and choose how duplicates are handled during the import process.
Change how your contacts appear by switching between business card, card, phone, and list views, then sort by full name, surname, company, department, or email using the view options.
Use the top search box to quickly locate Outlook 2010 contacts, then refine results with search tools and the advanced find by field, such as name, phone, or email.
Learn how to add a photograph to Outlook contacts by browsing for an image, attaching it to a contact, and saving with consistent name fields across records.
Create and manage contact groups in Outlook to organize recipients for easy emailing; add members from contacts or include new email-only members, name the group, save, and edit or remove.
Discover how to email a contact group in Outlook 2010 by opening or selecting the group, composing one message, and sending it to all its members using built-in email options.
Organize Outlook contacts by creating subfolders, moving people into project or friend folders via drag-and-drop, and renaming, deleting, or copying folders while keeping the main contacts folder intact.
Learn how Outlook 2010 exports contact data to Word mail merges, letting you select all or specific contacts, create a new document, and insert merge fields.
Export your Outlook contacts to external formats such as Excel, Access, or Outlook data file by selecting export, choosing a format, and mapping fields.
Explore how to tailor Outlook 2010 inbox layout by adding, removing, and rearranging columns, and customizing grouping, sorting, filtering, and formatting for each folder.
Customize the left navigation pane in Outlook to access mail, calendar, contacts, tasks, notes, and shortcuts; resize, minimize, turn off, reorder, and adjust fonts for your preferences.
Learn how to customize the Outlook to do bar, toggle the date navigator, manage appointments and tasks, and adjust width to balance calendar and screen space.
Learn to enable and position the reading pane in Outlook 2010, place it bottom or right, resize the preview, and apply per-folder settings for efficient email reading.
The new people pane in Outlook 2010 lets you delve into contact information while you work, expanding attendee details in emails and calendar items and linking to social networks.
Learn to view messages with or without their conversation thread in Outlook 2010, enable conversations, expand threads, and read the full context of replies.
Access the Outlook calendar to manage appointments, tasks, and meetings across calendars, and switch between day, work week, week, and month views for efficient scheduling.
Explore the variety of appointment types in Outlook calendar, including events, normal appointments, private appointments with a padlock, recurring meetings, and meetings with attendees, plus reminders and color categories.
Learn three ways to add appointments in Outlook 2010: using the new appointment form, typing a time range, or double-clicking a time slot, with subject, location, and start/end times.
Set reminders for appointments in Outlook, with a default 50-minute notice, and customize reminder times from minutes to weeks, including sound and pop-up dialog options.
Change the default reminder settings in file options to set a new default reminder length for all new appointments, or disable reminders entirely for new entries.
Color-code and manage Outlook 2010 appointments by creating, renaming, and applying categories; use quick click and category menus to organize your calendar efficiently.
Learn to edit and delete calendar appointments by updating subject, location, and start/end times; drag to adjust duration and use undo or the delete key to remove items.
Learn to copy and move appointments in Outlook 2010 using drag-and-drop, start time adjustments, and keyboard shortcuts to duplicate events across dates.
Set up a weekly recurring appointment in Outlook by specifying the start time, end time, duration, and Monday pattern, then choose an end date or occurrences and save.
Use Outlook's yearly recurring all-day appointments with reminders to remember birthdays and anniversaries, setting dates like December 1 for a mother's birthday and December 5 for a wedding anniversary.
Learn to attach files to calendar appointments in Outlook 2010, choosing between embedding or linking documents, and attaching emails or contacts using the paperclip options.
Schedule a meeting in Outlook by creating an appointment and inviting attendees, set date, time, location, and duration, and manage responses and proposed times.
Manage meeting requests in outlook 2010 by opening invites, viewing details and attendees, checking calendar conflicts, and replying with accept, tentative, or decline. Updates reflect in your calendar and reminders.
Propose an alternative meeting time in Outlook 2010 by tentatively accepting or declining, and sending a new time proposal using the time dialog to find common availability.
Track attendee responses to meeting invites in Outlook 2010 directly from the calendar or the tracking pane, update statuses manually, and monitor who accepted, tentatively accepted, or declined.
Learn how to update a meeting in Outlook 2010 by moving the time and sending updates to attendees, or cancel the meeting and dispatch cancellations so calendars stay synchronized.
Customize your Outlook calendar by adjusting start and end times, working days, the first day of the week, and non-working time to tailor the schedule view.
Choose a calendar print style in file print, such as daily, weekly, monthly, or calendar details, set the date range in print options, and preview before printing.
Email a copy of your calendar from the calendar section by choosing the calendar, date range, and detail level, then attach the calendar file to the message.
Learn to add public holidays to Outlook by selecting countries in calendar options, install holidays, and view them as year-long all-day events.
Learn how to view a calendar published online in Outlook by subscribing to the internet calendar. The calendar downloads into Outlook and updates automatically; it is shared with restricted permissions.
Learn to change access rights for your published calendar by adding or removing people from the share list and adjusting publishing options such as availability or full details.
This Microsoft Outlook 2010 training course from InfiniteSkills provides a complete guide to streamlining email, calendars and organization within this massively popular Office program. This multi-part course shows not only how to set up the application to fit your professional needs but also how to save time by becoming more organized and accomplishing basic tasks more efficiently. The training starts with the basics of what Outlook 2010 is, as Guy leads viewers through the configuration of email accounts, email organization options, and using the program's contacts, calendar, tasks, and notes features. The course even covers connecting to a Microsoft Exchange Server, which users working within a bigger business environment will especially find useful. By focusing on professional, real world challenges and tasks, the Outlook course helps you understand its role as a critical business tool.
What You Will Learn
- How to create professional quality emails, professional notes and boardroom-ready events and invitations with one of the world's leading office communications tools.
- How to manipulate and implement contact and organizational data data across a wide range of projects and accounts.
- How to create fully compatible meetings, contact cards and messages that can be accessed by users working with Office products and common industry standards.
Who Should Take This Course
- Anyone who has used Microsoft Outlook in the past but wanted a better understanding of its full range of features.
- Anyone who has high demands for email organization, task management and communications requirements.
- Anyone who needs an understanding of Microsoft Office software as it applies to a professional work or academic environment.
- Any user new to MS Outlook wanting a user-friendly guide that introduces the program from the ground up.
What People Are Saying
"I feel far more organized and far more efficient from the minute I log onto my machine at work. Can't think of a better way to learn. Thank you."
- J Waterford
"Guy gives the insiders' guide...he goes through just about all the tools, and he's really good at showing which ones work the best."
- Mark Escovedo