Learn why and how to help older people master IT
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Learn why and how to help older people master IT

You will develop the skills to engage, guide and include older people in the benefits of the digital world
4.5 (2 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
5 students enrolled
Last updated 3/2017
English
Curiosity Sale
Current price: $10 Original price: $25 Discount: 60% off
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Includes:
  • 1.5 hours on-demand video
  • 20 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • At the end of my course, students will be aware of the isolation that can come with ageing and the barriers to digital inclusion among older people
  • At the end of my course, students will recognize the potential of digital capability to improved personal and social wellbeing
  • At the end of my course, students will be able to encourage an older person to identify how digital technology can help them
  • At the end of my course, students will be able to guide an older person to choose and set up digital technology to suit their needs
  • At the end of my course, students will be able to help an older person to learn sufficient digital skill to meet at least one particular need
View Curriculum
Requirements
  • Students in this course will be expected to have basic computer literacy
Description

Have you ever been frustrated trying to teach a parent or grandparent to use a computer or even their phone? Do you find it hard to understand their reluctance to join the digital society? In our ageing societies the proportion of older people is increasing. Many of them missed out on the digital revolution and are becoming increasingly isolated from former friends, community and even family.  However with the ability to connect through digital devices, older people can remain connected, independent and engaged with the activities that make life worthwhile. Older people can learn to use digital devices but they must be (1) motivated to do so because they can see some way it would improve their well-being; (2) have a device that suits them and they can afford; and (3) get someone to teach and support them in an appropriate way.  In this course you will develop the skills to (1) motivate a particular older person to become interested in the digital world, (2); help them acquire the digital technology that suits them; and (3) learn to use that technology to maintain a good quality of life.

Who is the target audience?
  • Anyone wanting to assist older people to learn to use digital technology
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Curriculum For This Course
23 Lectures
01:43:33
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Overcoming the Digital Exclusion of Older People
2 Lectures 07:24

This lecture will introduce students to the importance of overcoming the digital exclusion of a great many older people.  It will present important background concepts needed for this course so that students will be able to help older people they know to master IT or at least enough to make a difference to the lives of these older people.

Preview 03:42

A short lecture to say a few things about the course to assist those who take it

Preview 03:42
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IT and Wellbeing among Older People
4 Lectures 13:11

At the end of this lecture, you will be able to

  • understand the isolation that can come with age and its negative impact on wellbeing
  • appreciate the higher-level Domains of Wellbeing, with mental and social relevance
  • appreciate the importance for wellbeing of developing digital literacy among older people
Preview 03:55

On completing this lecture, students will appreciate the contribution that having control of one's life and being  independent makes to the well-being of older people.  They will also be able to identify computer applications that help to give older people independence.

The Domain of Control and Independence
02:33

On completing this lecture, students will appreciate the contribution that being able to engage in meaningful and rewarding activities makes to the well-being of older people.  They will also be able to identify computer applications that enable older people to engage in a range of activities that bring m meaning and satisfaction to their lives.

The Domain of Occupation and Meaningful Activity
03:47

On completing this lecture, students will appreciate the contribution that being able to connect with others and engage communities of their choosing makes to the well-being of older people.  They will also be able to identify computer applications that enable older people to connect with others and engage with communities of choice.

The Domain of Social Connection and Engagement
02:56
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The Challenges Older People Face Learning and Using IT
4 Lectures 18:32

After completing this lecture, students will

  • appreciate the potential that older people have as learners of new skills
  • appreciate the changes in technology that have occurred over the lifetime of older people and how this may affect them when learning to use the latest digital devices
Acquiring IT Knowledge and Skills
06:00

After completing this lecture, students will have an understanding of some of the physical challenges that an older computer user may face.

Physical Challenges
03:31

After completing this lecture, students will have an understanding of some of the cognitive or mental 

challenges that an older computer user may face.

Cognitive Challenges
04:24

After completing this lecture, students will have an understanding of some of the challenges that an older computer user may face  because of attitudes and awareness issues.

Attitudes and Awareness Issues
04:37
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IT adoption by Older People: the Living Connected Way
5 Lectures 17:42

After completing this lecture you will know the structure and approach used in the Living Connected program that you will study in more detail in future lectures

The 4 critical Steps
02:44

After you have completed this lecture, you will know how to

  • identify some aspects of an older person's that they are finding more difficult to do as they age
  • identify one or two things among these challenges that can be done using digital technology
  • be able to demonstrate some of these on a laptop and/or tablet
  • determine  personal attributes and circumstances of an older person that may have an impact upon their use of digital technology
Step 1: Determining individual needs, wants, experience and capability
05:06

After completing this lecture you will appreciate the challenges of choosing appropriate technology for an older person

Step 2: Having the right technical setup
03:23

After you have completed this lecture, you will

  • have confidence that you can turn on a laptop or tablet and get connected to the Internet with the most common devices
  • know what basic concepts to introduce to a older beginner 
  • know when you need to get help yourself

Step 3: Learning the basics
03:53

After you have completed this lecture, you will appreciate the need for a support person who provides ongoing help to an older technology user. You will be able to play that role yourself or choose an appropriate support person for a particular older person.

Step 4: Ongong Support
02:36
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Choosing and Setting up the Right Digital Technology for an Older Person
4 Lectures 16:52

On completion of this lecture students should feel confidence that they could assist an older person in choosing and acquiring a digital device that would suit their needs and circumstances.

Which Device?
04:46

At the end of this lecture students should be able to explain to an older person the opportunities that connecting to the Internet provides for the things they want to do.  Students should understand and be able to investigate the options available to someone wanting to connect to the Internet in their particular circumstance and give advice on the most appropriate options to choose. 

Connecting to the Internet
05:37

At the end of this lecture students should understand all components of the digital technology set up that an older person might need together with software and apps that they need on their digital device.

Peripherals, software and apps
04:36

At the end of this lecture students should realize the importance of comfort and ergonomics to the well-being of an older person when using a computer. They should also be able to give advice to someone on these issues.


Comfort and Ergonomics
01:53
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Teaching an Older Person IT Knowledge and Skills
3 Lectures 23:48

At the end of this lecture students should be confident that they could help an older person grasp basic computer computer concepts so that they are able to do relevant basic tasks on their own device.

Minimum Essentials
08:43

At the end of this lecture students should appreciate the most common activities that and older person would like to do on a computer and be confident that they could teach them to carry out their top priority activity on their own digital setp.

Learning a chosen activity
09:37

At the end of this lecture students should have the knowledge to advise an older person on issues to do with safety, identity and privacy  in online environments. They should be able to convey a need to be careful online and avoid doing something that may lead to adverse consequences. However they should also be conscious of the need to give older users confidence in using the Internet and above all to make it enjoyable.

Safety, Identity, Privacy, Confidence and Enjoyment
05:28
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Winding Up
1 Lecture 06:04

At the end of this lecture putting everything together the student should appreciate why and how to help an older person master IT and become digitally included in modern society.

Putting it Altogether
06:04
About the Instructor
Professor Helen Hasan
4.5 Average rating
2 Reviews
5 Students
1 Course
Founder of Living Connected

I am a Professor of Information Systems (IS) in the Australian Health Services Research Institute at the University of Wollongong, I consult, research and publish extensively in IS and related areas of Knowledge Management and Human Computer Interaction while managing a Usability Laboratory at the university. Using frameworks based on Complex and Activity Theories, my research falls into two themes: the Grey and the Green. My Grey projects investigate the use of IT by the elderly for their social wellbeing. My ‘Green’ theme takes a holistic approach to IS support for sustainable development. I lead national and international special interest groups on Green IS. I have received the University Award for Research Student Supervisor of the Year (2012) and for Interdisciplinary Research Excellence (2015).

My latest venture is the creation of a startup social business, Living Connected, within the iAccelerate business incubator on the Innovation Campus of the University of Wollongong.  Based on four years of research, Living Connected provides a service to assist older people to use computers to remain connected and engaged.