Learn about Operation Support System - OSS
0.0 (0 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
3 students enrolled
Wishlisted Wishlist

Please confirm that you want to add Learn about Operation Support System - OSS to your Wishlist.

Add to Wishlist

Learn about Operation Support System - OSS

Get to know about OSS part of the telecom domain
0.0 (0 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
3 students enrolled
Last updated 7/2017
English
Curiosity Sale
Current price: $10 Original price: $20 Discount: 50% off
30-Day Money-Back Guarantee
Includes:
  • 39 mins on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Operations of a Telecom Service Provider
  • Basic function of OSS/BSS
  • Core operational processes and its functional components
  • Order Management, Network Inventory management, Provisioning & Activation, Service Assurance, Applications for Fulfillment, Assurance
  • DPI, Policy Management, Data Sharing
View Curriculum
Requirements
  • Understanding of Telecom Network Architecture
Description

In simple words, OSS is a set of systems used to support day to day activities of a telecom service provider which includes order management, service management, network management and billing systems. These support systems are put in place to minimize the providers operating expenses and at the same time, optimize or enhance the system performance, productivity, and availability.

OSS ensures proper operations of equipment for:

  • Installation
  • Configuration
  • Testing
  • Inventory and assignment
  • Maintenance
  • Fault detection and resolution
  • Security
  • Fraud collection, and
  • Fraud detection

OSS applications are designed to do their job on multiple vendor devices, ensuring consistency is maintained and network management processes are streamlined. OSS is used to manage the complexity of network planning and service design by using templates, rules, and step-by-step processes to guide users.

The course also focuses on Core Operational Processes like CRM, Service Management & Operations, Resource Management & Operationsand Supplier Partner Relationship Management.

The learning includes Order Management, Network Inventory management, Provisioning & Activation, Service Assurance, Applications for Fulfillment, Assurance.

Who is the target audience?
  • Anyone interested to learn more about ICT Operations
Students Who Viewed This Course Also Viewed
Curriculum For This Course
+
Introduction: Operations in Telecom Management and OSS
1 Lecture 11:47

Part-1: The module covers the following:

  • Operations in Telecom Management
  • Operations - Vertical
    • Operations Support and Rediness
    • Fulfillment
    • Assurance
    • Billing and Revenue Management
  • Operations – Horizontal
    • Customer Relationship Management
    • Service Management & Operations
    • Resource Management & Operations
    • Supplier/Partner Relationship Management
  • Basics of OSS/BSS
  • Need of OSS
  • How OSS can help?
Preview 11:47
+
Core Operational Processes
1 Lecture 07:59

Part-2: The module covers the following:

  • Relationship between OSS & BSS
  • Core Operational Processes in Telecom
    • CRM
    • Service Management & Operations
    • Resource Management & Operations
    • Supplier Partner Relationship Management
OSS&BSS Relation, CRM, Service Management and Resource Management
07:59
+
Order Management and Network Inventory Management
1 Lecture 07:03

Part-3: The module covers the following:

  • Order Management for CSP
    • Benefits
    • System Diagram
  • Service Provisioning & Activation
  • Network Inventory Management
Order Management and Network Inventory Management
07:03
+
Service Assurance
1 Lecture 08:17

Part-4: The module covers the following:

  • Service Assurance
  • Service Assurance Typer
    • Proactive
    • Reactive
  • Service Assurance: Fault Management
    • Fault Detection
    • Fault Isolation
    • Fault Correction
    • Fault Tracking
  • Service Assurance: System Overview
Service Assurance: System Overview and Types
08:17
+
Deep Packet Inspection and Course Summary
1 Lecture 04:11

Part-5: The module covers the following:

  • Deep Packet Inspection (DPI)
  • DPI: Engine
  • Summary of the course
Deep Packet Inspection and Course Summary
04:11
+
Assessment Quiz
0 Lectures 00:00
Assessment Quiz: Operational Support System - OSS
15 questions
About the Instructor
Cognitel Training Services
3.4 Average rating
26 Reviews
82 Students
15 Courses
Information Communication Technology Training Company

Cognitel is India’s leading and premier Information Communication Technology (ICT) training and consulting organization. From its year of inception, Cognitel has delivered cutting edge technical and business training to large fortune 500 companies. 

Cognitel’s fast growing list of clients include companies across the world like Airtel (India, Africa, Bangladesh), Vodafone (India), Etisalat (Middle-East), AXIS (Indonesia), Viva (Bahrain), Telenor (India), Ericsson (India), Huawei (India), Alcatel Lucent (India, Romania), Indus Towers (India), Bharti Infratel (India), American Towers (India), India Infoline (India), Tech Mahindra (India), Gulf Business Machines (Bahrain), Brolaz (Angola), Evalue Serve (India), Telesonic (India), Infosys (India), Wipro (India), Hero MotoCorp (India), etc.

Cognitel is associated with Government Institutions like Indian Institute of Corporate Affairs (IICA) and Telecom Sector Skill Council (TSSC). Cognitel is a content development partner of Confederation of Indian Industry (CII).

Cognitel is in its 7th year of operation and has been able to carve an independent presence of itself, in the education market.

  • Cognitel is one of the few companies in the world, who has built a state of art ICT Lab (test bed of BTS, BSC, RAN, Transcoder, Routers, Switches, Firewall, MUX, MW, etc.) at Gurgaon
  • Cognitel is probably the first company to host the ICT lab on cloud, which means, the students can access the lab, remotely. This does not limit us to only telecom, but extend our facilities to IT trainings, such as VMware, Cloud Infrastructure, Servers and Storage, etc.
  • Cognitel is a Registered Education Provider (R.E.P.) with Project Management Institute (P.M.I.), United States for delivering trainings related to Project Management. 
  • Cognitel is Huawei India's Learning Partner, for delivering training to Huawei's employees, customers and vendors.
  • Cognitel is affiliated with Axelos and PeopleCert for PRINCE2 and ITIL Trainings and Examinations, SCRUMstudy for Scrum and Agile Certifications, 6sigmastudy for Quality Management Certifications