Leadership: Foundational Training for First Time Managers
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Leadership: Foundational Training for First Time Managers

Learn the fundamental skills necessary to become an effective leader for your team as you transition into management.
4.3 (152 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
2,382 students enrolled
Created by LearnSmart LLC
Last updated 8/2015
English
English
Current price: $10 Original price: $200 Discount: 95% off
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Includes:
  • 13.5 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Become familiar with the responsibilities and challenges of being a manager, including how to lead and guide a team.
  • Demonstrate authority when needed, and learn how to make better decisions after assessing different possibilities.
  • Deal with conflicting personalities and help others cooperate as a team.
  • Motivate your staff to get the best out of them in an effective and meaningful manner by delegating tasks and developing performance plans to set achievable goals for personal and professional development.
  • Organize and lead meetings efficiently and successfully by engaging the group, getting them to cooperate and productively achieve the goals that had been set for the meeting.
  • Communicate effectively with your colleagues and senior managers.
  • Lead by setting an example and become more confident and influential in the process.
  • Approach crisis situations in a calm and confident manner by assessing the situation and formulating a plan that will guide the team or company through the crisis situation.
  • Conduct SWOT and STEP analyses to both shape both the company culture and address challenges.
  • This course qualifies for 27.00 PDU educational hours toward existing certified PMP® from PMI.org
View Curriculum
Requirements
  • No prerequisites for this course - A computer with Internet.
Description

Aside from adapting to a new role with increased responsibilities, new managers must learn to be leaders and explore how to communicate effectively with employees, fellow managers, and senior executives. Learn everything you need to know as a new manager to lead a team effectively, coach with confidence and make better decisions, in this comprehensive course bundle.

Master Strategies for Effective Leadership as a New Manager

  • Lead by setting an example and become more confident and influential in the process.
  • Communicate effectively with your colleagues and senior managers.
  • Motivate your staff to encourage personal and professional development.

In this course you will learn that management isn't always so much about leading, as it is about pointing the way. It is your duty to point the way by instructing, giving feedback and sharing your experience with your staff. In this course, you will learn how to develop leadership skills to confidently coach a team. Further, you will master the arts of successfully facilitating meetings, appraising performance, providing feedback and resolving conflicts within your team and organization.

At the end of this course, you will be able to confidently lead a team through day-to-day operations, interpersonal challenges and crisis situations.

This course is a bundle of the following LearnSmart courses, and includes comprehensive information for the following topics:

  • Introduction to Management
  • Developing Leadership and Transitioning into Management
  • Leading and Communicating as a Manager
  • Facilitating Meetings and Groups
  • Appraising Performance
  • Coaching with Confidence
  • Effective Delegation
  • Fundamentals of Business Crisis Management
  • Successful Communication and Process Management Skills
  • Taking Control as a Manager
  • Making an Impact as a Manager

LearnSmart is Project Management Institute (PMI)® Global Registered Education Provider (REP 3577). This course qualifies for the above credit hours toward the PMP® or CAMP® training contact hours or toward maintaining your current certification. Thus meeting the Professional Development Unit (PDU) requirement necessary to continue their PMP® Certification or for experienced project managers wanting to brush up on their education.

PMI, PMP, and CAMP are a registered trademarks of the Project Management Institute, Inc.

Who is the target audience?
  • Professionals looking to deepen their understanding of human resource and management responsibilities, and how to effectively do them.
  • Existing project managers wishing to get certified in recognition of their skills and experience, or others who wish to train to become accredited project managers.
  • Certified PMP® from PMI.org looking to gain Professional Develop Units to renew their PMP Certification.
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Curriculum For This Course
Expand All 286 Lectures Collapse All 286 Lectures 13:26:05
+
Orientation Video
1 Lecture 01:13
+
Introduction to Management
10 Lectures 27:33
Pre-Assessment
7 questions



Chapter 1 Quiz
5 questions



Company Culture
03:27

Personal Development
02:14

The Important/Urgent Metric
04:08

Learning Styles
03:17

Drivers and Resistors
01:53

Chapter 2 Quiz
5 questions

Summary
00:46
+
Developing Leadership and Transitioning into Management
11 Lectures 32:18
Pre-Assessment
6 questions

Pointing the Way
01:53

Gallup Organization Findings
00:28

All About People
01:12

Leadership Qualities You'll Want to Learn
01:31

Ten Leadership Styles You May Relate To
03:03

Leadership Pitfalls
03:46

Strengthening Your Leadership Skills Day By Day
10:56

Chapter 1 Quiz
9 questions

Performance Evaluations
00:42

21st Century Tools
01:09

Building a Good Relationship with Your Manager
04:52

Closing
02:46
+
Leading and Communicating as a Manager
11 Lectures 28:20
Pre-Assessment
7 questions

Leadership Roles
02:28

Team Leadership
01:39

Effective Teams
04:00

Team Development
04:23

Effective Delegation
02:06

SMART Objectives
02:33

Chapter 1 Quiz
5 questions

What to Delegate
01:58

Maslow's Hierarchy and Employee Needs
04:03

Communication
03:16

Chairing a Meeting
01:29

Summary
00:25
+
Facilitating Meetings and Groups
63 Lectures 03:52:51
Pre-Assessment
41 questions

Introduction to Facilitating Meetings and Groups
01:40

The Facilitator Role
02:19

Communication Skills
03:51

Attributes for Success
03:28

Self-Assessment
01:36

Remedies and Strategies
08:50

Framework
01:17

Pre-Negotiation
01:01

Set-up and Greeting
02:31

Establishing Ground Rules
02:02

Setting the Agenda
03:10

Open Discussion
01:47

Problem Solving
02:16

Consensus Building
00:58

Closing and Evaluation
01:13

Between-Meeting Facilitation
01:26

Chapter 1-3 Quiz
7 questions

Internal Facilitators
02:14

External Facilitators
02:31

Conventional Groups
01:56

Participatory Groups
01:15

Values and Goals of Group Facilitation
02:20

Generating Ideas
03:45

Gathering Different Perspectives
01:04

Playing by the Rules
02:43

Tricks for Reinvigorating the Group
04:20

Refining Ideas
01:42

Stacking
03:25

Directing the Group's Focus
06:12

Reaching Consensus
05:12

Setting the Agenda
03:29

Departing from the Agenda
02:42

Time Management
02:59

Chapter 4-6 Quiz
6 questions

Types of Groups
03:03

Group Size
02:31

Meeting Structure
05:06

Open Agenda-Setting
02:17

The Problem-Solving Process
10:07

Problem-Solving Tools
03:31

Group Decision-making
05:18

Decision-making Methods
05:57

Reaching Inclusive Solutions
02:54

Providing Closure
02:22

Sources and Types of Conflict
05:07

Preventing Diruptive Behavior
01:53

Intervention Strategies
07:54

Intervention Scenarios
04:40

Managing Group Conflict
02:57

Breaking an Impasse
03:23

Chapter 7 & 8 Quiz
13 questions

Advantages of Co-Facilitation
05:04

Disadvantages of Co-Facilitation
04:08

Co-Facilitation in Practices
04:19

Maintaining Boundaries
02:45

Facilitating Breakout Groups
07:54

Alternative Formats
08:18

Do's and Don'ts of Chart Writing
05:32

The Changing Role of Management
04:33

Traditional Leaders vs. Facilitative Leaders
07:56

Facilitative Leaders vs. Group Facilitators
01:28

Basic vs. Developmental Facilitation
03:00

Setting the Stage -- The Physical Environment
07:04

Setting the Stage -- The Mental and Emotional Environment
07:17

Dealing with Emotions
06:42

Summary and Conclusion
00:37

Chapter 9-11 Quiz
13 questions
+
Appraising Performance
35 Lectures 01:44:26
Pre-Assessment
14 questions

Introduction to Appraising Performance
01:49

Performance Goals
02:58

Model Templates
05:08

SMART Methodology
00:45

Determining Goals
01:17

Remote Employees
02:05

Methods of Monitoring and Documenting Performance
02:48

Goal Setting Under MBO
02:02

Traditional Monitoring Methods
03:48

Motivational Techniques
04:29

Motivational Training
03:45

Management Leadership
05:52

Self-Rating
05:02

Limitations of Employee Rating Systems
04:04

Numerical Rankings
00:54

Comparison Methods
05:12

Chapter 1 & 2 Quiz
6 questions

Conducting Effective Performance Appraisal Discussions
03:17

Review Preparation
01:44

The Review Itself
05:09

Administering Disciplinary Responses
02:10

Dealing with Disciplinary Issues
04:08

Counseling
03:20

Suspension and Termination
02:08

Diversity of Employees
02:12

Behavioral Differences
02:46

Employee Styles
03:04

Creating Challenging Employee Development Projects
01:33

Employee Development Plans
03:34

Employee Self-Analysis
02:08

What Happens Next
03:04

Training Programs
02:09

Maximizing Effectiveness
02:32

"What's In It For Me?"
03:38

Employee Orientation
03:10

Conclusion
00:42

Chapter 3-5 Quiz
7 questions
+
Coaching with Confidence
59 Lectures 02:06:45
Pre-Assessment
29 questions

Introduction to Coaching with Confidence
01:42

A Coaching Scenario
00:49

Meet the Players
01:43

Effective Coaching
02:00

Coaching and Business
01:21

Foster the People
02:30

The Definition of Coaching
01:50

Relevance
01:36

Lesson Planning
01:15

Understanding Your Abilities
05:05

What's My Motivation?
02:52

Modifying Behavior
01:17

Mentoring Relationships
03:39

Types of Coaching
01:01

Coach's Responsibilities
02:59

Chapter 1-4 Quiz
9 questions

Knowledge is Power
02:05

Hierarchy of Needs
04:13

Maslow's Triangle
02:25

Maslow in Business
02:16

Steve and Jeff at Work
03:50

Strengths and Weaknesses
01:14

Office Politics
03:22

Behavior Modification
01:13

Conditioning
02:23

Operant Conditioning in the Workplace
01:34

Building the Mentoring Relationship
01:47

Listening and Trust
03:22

Different Types of Trust
02:43

Shared Experience
01:18

The Process of Communication
02:18

Communication vs. Understanding
02:20

Communicating in Person
02:23

Active Listening
01:17

Active Listening, Part II
02:29

Active Listening, Part III
00:59

Active Listening, Part IV
05:19

The Bonding Process
00:30

Liking
00:28

Establishing Authority
02:01

External Motivators
01:18

Difficult to Motivate
01:35

Goal Setting
02:55

The Five-Year Plan
04:07

Chapter 5-7 Quiz
10 questions

About the Brain
02:17

Learning Styles
04:18

Learning Styles in Action
05:04

Detective Work
02:08

Needs Analysis
02:18

Task Decomposition
01:59

Engagement
01:34

Coaching Sessions
01:20

Analogies
00:51

Operant Conditioning
01:01

Defined Process
01:31

Complete Learning Plan
01:32

Teachable Moments
00:48

Coming to an End
01:18

Tips and Tricks
02:52

The End
00:31

Chapter 8-10 Quiz
10 questions
+
Effective Delegation
28 Lectures 01:24:09
Pre-Assessment
10 questions

Introduction to Effective Delegation
03:43

Developing Employees
03:54

Conscious Competence
04:33

Adult Learning
00:45

Right vs. Left-brain Learning
02:23

Learning Styles
01:53

Retaining Knowledge
02:54

Communication Skills
01:47

Elements of Communication
05:50

Active Listening
04:40

A Communication Exercise
03:51

Chapter 1-3 Quiz
5 questions

Key Elements of Delegation
05:19

SMARTER Delegation
02:40

9-step Process of Delegation
04:30

Levels of Delegated Freedom
04:15

Impediments to Delegation
05:07

Employee Resistance
01:40

Mistakes Managers Make
01:57

Task Decomposition
02:07

Delegating Large Projects
04:28

Providing Feedback
07:07

The Task Itself
01:48

Delegation and Goals
00:47

Setting Goals
02:03

Aligning Goals
01:03

Tracking Goals
00:31

Goal Mapping
01:44

Conclusion
00:50

Chapter 4 & 5 Quiz
5 questions
+
Fundamentals of Business Crisis Management
36 Lectures 01:27:17
Pre-Assessment
20 questions

What is Business Crisis Management?
01:59

Planning
01:09

Introduction to Business Crisis Management
02:05

Steps to Crisis Management Planning
04:06

Building a Crisis Management Plan
01:30

Business Crisis Scenario #1
02:57

Business Crisis Scenario #2
03:00

Crisis Management Plans
04:16

Assembling Your Crisis Management Team
02:47

Tools and Resources
02:08

Crisis Management Planning
01:40

SWOT Risk Reporting
01:04

Biggest Mistakes Companies Make
06:08

Where to Begin
01:26

Shape the Environment
02:27

Other Things to Prepare For
01:23

How Do You Know?
03:21

Chapter 1-4 Quiz
10 questions

Choosing a Spokesperson
02:14

Organizational Perspective
01:21

The Best Policy
02:18

Warning Signs
02:30

Crisis Simulation Training
01:41

Crisis Manuals
00:54

Small to Medium-Sized Businesses
01:07

Tailoring the Plan
01:03

Small Business Plan
05:40

Tips for Communicating
04:19

Acknowledging the Media
04:25

Communicating with the Media
02:50

Which Spokesperson?
02:02

During and After a Crisis
02:25

Scenario and Outcome
01:45

Ongoing Effort
01:47

Chapter 5-7 Quiz
10 questions

Adopting a Mindset
03:37

Raising Awareness
01:14

Conclusion
00:39
+
Successful Communication and Process Management Skills
12 Lectures 30:11
Pre-Assessment
7 questions

Leading by Example
01:35

Stages of Spoken Communication
01:07

Ways to Avoid Communication Barriers
00:42

Modes of Communication in New Media
00:49

Five Signs That You're Communicating Wrong
02:29

Managerial Pressure
01:56

Chapter 1 Quiz
11 questions

Being Organized
02:34

Four Steps of Time Management
06:52

Goal Setting for Managers
04:17

Signs and Symptoms of Workplace Stress
03:05

Common Causes of Workplace Stress
02:17

Stress Management Techniques That Save Your Sanity
02:28

Chapter 2 Quiz
5 questions
3 More Sections
About the Instructor
LearnSmart LLC
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Smarter Training. Never Open a Textbook.

LearnSmart has served the learning community with high-quality professional skills and IT certification training since 1997. In that time, the company has helped thousands earn career-related certifications from respected vendors, such as Project Management Institute (PMI)®, Cisco, Microsoft, CompTIA, Oracle, and EC-Council. LearnSmart offers over 1,000 courses covering IT, project management, administrative, HR, and workplace safety topics. With a rapidly growing clientele of individuals and corporations, LearnSmart serves a broad range of Fortune 500 companies to universities, as well as government institutions and the armed forces.

LearnSmart is able to meet diverse career and learning needs through its extensive selection of training. LearnSmart uses industry experts to give learners the most up-to-date content in a video format as well as training resources including; reference tools, pretests, study guides and labs. For more information about how we can help pinpoint and solve your individual or multi-user training challenges.

PMI is a registered trademark of the Project Management Institute, Inc.