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"A leader Is a dealer in hope"
Napoleon, said that. And he was right. Clever guy, Napoleon.
The terms leader and manager are often used interchangeably, but there is a difference. And in todays competitive market, it's not enough to be one or the other...you must be able to be both, if you want to get the most from your team.
In this course, I will show you how.
"But why should I take your course, Alan?"
And that's an important question. Now, it may seem counter-intuitive, but I'm going to paraphrase something George Bernard Shaw said "Those who can, do. Those who can't, teach", but some do both.
I remember when I was doing my formal qualifications in my chosen profession quite a few years ago...one of my lecturers often started his sentences with "When I was in industry..." He was a great guy, no doubt a brilliant academic, but he hadn't practiced what he was teaching for over 20 years. I think it's a perishable skill.
I could tell you I've worked at a senior level across several industry sectors: automotive, manufacturing, FMCG, healthcare, pharma, and service industries. I've worked in both the public and private sectors. I've been head-hunted by blue chip companies, Times Top 100 companies...but all of that is history. The important thing is...I still sucessfully do it.
This isn't a course on management theory. There are thousands of those. It's a practical one. It's hands on.
This course is the result of 30 years of ongoing experience.
If you currently lead, or manage people, you should take this course.
If you aspire to lead, or manage people in the future, you should take this course.
This course comes with Udemy's 30 Day Money-Back Guarantee, so if you're not completely satisfied, you can get a refund...no questions asked!
Enrol now, and become the leader I know you can be!
Hello, and welcome to the course!
In this brief introduction, we will get a birds-eye view of what this course is, and how it is structured.
Welcome again...it's great to have you here!
Here's an important question...Do you know the difference between a leader and manager?
In this lecture, we will learn just what that difference is...
It's not about you, it's about them...your team that is.
In this lecture, I'll show you:
Warning: Singing is involved in this lecture!!!
In this lecture, I will tell you the one thing that you should never forget...
Can you guess what it is?
In this lecture, I will sneakily introduce some NLP (Neuro Linguistic Programming) concepts, and a really innovative way to tell which way people think!
The number one issue in any organisation is, usually, communication...
But is there a failure to communicate?
In this lecture, we'll begin to look at a better communication model. You may be surprised...
In this lecture we will cover perhaps one of the most important, but often overlooked, things in communication...are we actually speaking the same language?
In this lecture we will cover the lost art of listening.
We'll have a look at a couple of ways to spot when this is happening, and what to do about it, and we'll also get into a simple, but effective method for you to become a world class listener...
This is a really big subject, but it can be simplified somewhat...and that's what we're going to do here!
Welcome to section 2!
In this first short lecture, I'll share with you the number one thing you have to do to be regarded as a leader...
In this short lecture, I'll introduce you to my model for consistently creating super-star teams.
It's simple to remember, and simple to apply.
In this lecture, we'll take a birds eye view of the Time, Tools and Talent model.
Okay, let's get in to the first T: Time.
We'll cover the #1 essential quality in a manager.
I will show you how I introduce the Three T's concept to your team. How to set up the meeting, and what you should cover in it.
Then, we'll cover what you need to do to get honest responses from your team members!
I this lecture, I will show one of the first things I am looking for when I do my "sit downs" with the individual team members.
Exercise 1: Being Helpful
Take some time to sit with the individual members of your team, and check to see if they are doing anything that either outright doesn’t sit within their job role, or things that may not. If in doubt, ask!
If you find any such activity, find out where that task naturally sits, check job descriptions if you have to, and meet with the relevant manager, and arrange for the task to be handed back.
In this lecture I will show you another thing I am always on the look out for...
We'll get into lean manufacturing principles, and how you can simply apply them to get your team a little extra time...
Now we'll take a look at a simple method you can use to increase the productivity of your team, and the answers may already be there...
A very quick introduction to our second T: Tools.
Here, we'll take a look at a simple example of how a couple of my former team members solved a 10 year old problem in an afternoon...simple by solving a downstream problem.
Also, a very effective Japanese business philosophy :)
Now we'll take a look at how solving an upstream problem, using a very simple automated solution, saved time, saved stress, and ensured we were working on the things we needed to work on!
In this lecture we will take a little dip in to Lean Manufacturing (Poka-yoke), and how you can use it to solve some very serious process problems...I always train my teams in the use of lean principles :)
This is my favourite T: Talent.
I will use everything at my disposal to access this quality in my team. In fact, the first two T's are the stepping stone to get to here...so let's take a look.
In this lecture we'll take a look at a simple system to enable you to access and share the great ideas and creativity of your peers...if someone has a great nugget of information that would benefit others...share it!
This is a great story of how a young lady in one of my teams asked a question that hadn't occurred to me in 20 years...and how that question led her to saving 20 minutes, 4 times a day, and deliver the training she's never found the time to do...
In this lecture, I'll tell you about the best Sales Meeting I ever attended...and how it sparked an idea that I've used ever since...
That's it...my Three T's model. In here you'll find a couple of examples of the great things I've seen happen by applying it. Enjoy...
In this short lecture, we will take a look at what you can expect to learn from section 3
In this lecture, we will cover the exact format I use to recruit future superstars!
This is a surprisingly simple, and cheap idea, to greet any new starters. So simple, I'm surprised everyone isn't doing it!
This is the first lecture on motivation, and we'll discover the absolute most powerful motivator of all...
Continuing the subject of motivation, here we'll learn about ownership...
In this lecture we will take a look at one of the more practical real world motivators...money.
The final motivator...and one of my favourites :)
Meetings are a fact of everyday business life.
In the next few lectures we will take a look at how to get the best from them.
Before you attend any meeting, be sure there is a reason to go in the first place!
In this lecture we will look at one of the most overlooked aspects of a successful meeting...
Love them or hate them, knowing what's going to be discussed is key.
A very short lecture on minutes...which lasts about a minute!
If you are invited to a meeting, do you have to attend?
In this lecture, I will share with you one of my pet hates...
So often I see this, and there's really no need...
A case for ALWAYS speaking up!
A valuable lesson I learned from one of the best managers I've ever had...
A lesson in something you shouldn't do as a leader...
Sometimes, you just have to let people go. But it's not always a bad thing.
This is one of the first things I ever modelled (or copied) from one of the best managers, and nicest people, I've ever met...
Another two valuable lessons I learned from Bill. The importance of saying what has to be said, and being able to admit when you're wrong...what a guy!
I have used this so many times, I can't even count them. A very simple thing you can do, to make your team feel great...
Such a simple thing, but so often ignored...something I learned from Kevin
I shamelessly stole this idea from Brian, and I've done it with every team I've managed since...who says you can't buy affection (only kidding!).
This one was revolutionary at the time...and I still walk into workplaces like this now, which is quite shocking. The importance of a happy workforce.
A really valuable lesson Keith taught me...the importance of flexibility.
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Hi, my name is Alan, and I have almost thirty years of experience in teaching various subjects and have held senior management positions at several blue chip and Times Top 100 companies. I now specialise in consultancy and interim work.
My love for Excel began soon after the program was released. Back then, we really only used it for typing tables in our production planning department. If you can believe it, I was taught to then calculate with a calculator and TYPE the answers into Excel...you'd be surprised how many people I meet who still do this!
There were two turning points for me in my journey. The first was a chance conversation with one of our accountants when I was complaining how slow it was to keep having to flip between worksheets to see different bits of data. He introduced me to VLookups and a new world of possibilities opened up. I found that I need never have huge paper accountancy pads (remember those?) and a calculator to produce a production plan again! Suddenly, I could produce my plan in 15 minutes, rather than the day and a half it used to take. I began delving into other features of Excel, and finding ways to incorporate them into the planning "system" I had created, and remember this was back in the day when the internet hadn't been invented! Through trial and error, I refined my Workbook until I could chomp through days of work in seconds, and what's more, using these powerful features of Excel, I could optimise our production runs to get more output from the same working week, something that had never been done before. Promotion soon followed, and I became the "go to guy" for anything Excel related. This was the 90's.
Then, in manufacturing, came the MRP revolution. We had an army of programmers developing a system for us. This was my second turning point. I was awestruck with coders. The skill they had, and how clever they were, and that they were smart enough to go to university in the first place. I wasn't like that. I had no formal education beyond primary and secondary school, but a really cool programmer named Mark let me into a secret...
He said "If you can describe, step by step, how to cross the road without getting killed, you can be a programmer". I recorded my first macro, and took a peek under the hood. I deconstructed the VBA code, and played with it until I understood what everything did. Then I changed it to make it do what I needed it to do.
Since then, I have developed accountancy systems, simple planning systems, full blown MRP systems and scores of stand alone "helper" systems to simplify and speed up work in almost every department in every company I have worked in. Some of the solutions I created 20 years ago are still being used today! If you doubt the power of Excel, it may surprise you to learn that you can run the procurement of a £1.3b (yes, billion) company with an Excel file with a bit of coding behind it. This is a skill that people will pay highly for!
Not everyone wants to go that far, so over the years I have taught people to create efficient solutions for themselves, either with or without coding. Those who took the time to learn have since had multiple promotions, or have started their own businesses! At the very least, they are getting more work done in less time with less headaches :)
If you are a complete beginner, just want to polish up your skills, or want to create sophisticated super efficient solutions for your business or personal life, my series of courses will help you achieve that. All you need is a little time, and a willingness to learn...I'm looking forward to working with you.