Lead High Performing Teams
4.3 (2 ratings)
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Lead High Performing Teams

Leading through motivation, trust and great communication
4.3 (2 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
21 students enrolled
Created by Ross Blaikie
Last updated 6/2016
English
Current price: $10 Original price: $80 Discount: 88% off
5 hours left at this price!
30-Day Money-Back Guarantee
Includes:
  • 1 hour on-demand video
  • 11 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Remove the things that dissatisfy from the workplace
  • Create an environment that supports motivation
  • Make people feel smart
  • Build a culture of trust and accountability
  • Adapt communication styles
  • Ask great questions to develop staff and have great conversations
  • Conduct difficult conversations to manage staff performance and development
View Curriculum
Requirements
  • No prework is required
Description

This course will show you how to lead your team to high performance, through:

  • Learning what motivates your team
  • Making people feel smart
  • Building a foundation of trust within the team
  • Adapting your communication style to be effective with all your team members
  • Managing team performance through great questions and conversation
  • Conducting difficult conversations

This course provides you with a great introduction to what it takes to lead a high performing team, and gives you practical tools and techniques to use immediately with your team.

Course duration is approximately one hour, with 10 lectures. Each lecture includes additional downloadable resources and templates, enabling you to implement the ideas presented through this course.

Who is the target audience?
  • This course is for anyone who is already in a management role or is preparing to step into a management role
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Curriculum For This Course
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Lead High Performing Teams
10 Lectures 57:48

This lecture provides a detailed overview of the key topics covered within the course, including:

  • How to motivate your team to high performance
  • How to make people feel smart
  • How to build trust and accountability within the team
  • Efficient team communication - part 1
  • Efficient team communication - part 2
  • How to ask great questions
  • How to have difficult conversations
Preview 03:06

Motivating your team starts with getting to know them. The challenge is that each team member may be motivated differently. Frederick Herzberg created a two-factor theory, identifying that the opposite of what causes dissatisfaction, does not necessarily motivate. This lecture explores what "satisfies" and what "dissatisfies", and how to practically apply this thinking

How to motivate your team to high performance
09:30

When people feel smart, they will bring their best. If you are their manager, can help them to feel smart, you will multiply the effort and the performance of your team. You will be a multiplier! On the other hand, if you make be feel stupid, you will be a diminished, and your team members will not bring their best performance every day.

This lecture will cover the 5 Characteristics of the Multiplier:

  • The Talent magnet
  • The Liberator
  • The Challenger
  • The Debate Maker 
  • The Investor
Preview 05:43

In this lecture, we will cover the key ingredients that help to create a high performing team, including building trust, enabling constructive conflict, developing commitment, driving accountability, and focusing on results and performance.

How to build trust and accountability within your team
07:15

Great team work hangs off great communication. Learn some key strategies to improve how you communicate with your team, using the DiSC model

Preview 04:32

Great team work hangs off great communication. Learn some key strategies to improve how you communicate with your team, using the DiSC model

Efficient Team Communication Part 2
05:59

Asking great questions is an art form. Using Bloom's Taxonomy of questions, you will discover how to ask great questions to improve conversation, and to ensure you are getting the most out of your team

Discover the importance of asking questions first, before you tell!

How to ask great questions
04:13

Asking great questions can help to reduce rework. 

Asking your team members good questions will ensure they walk away from any conversation with a clear understanding of what is required of them. But the work for you as a manager starts before you even assign a task. Discover the key ingredients to helping your team members "get it right first time".

How to ask great questions to reduce rework - an example
04:39

Addressing performance issues can be a challenge, and often is something we try to avoid. This lecture will provide some great tools to make it easy for you, including:

  • the SBI model
  • the GROW model, and
  • templates to help you prepare for difficult conversations
How to have difficult conversations with your staff
09:53

Lets bring it all together. This lecture provides a practical summary to support you as you take action in the workplace

Take action to lead your team to high performance
02:58
About the Instructor
Ross Blaikie
4.5 Average rating
3 Reviews
27 Students
2 Courses
Facilitator, coach, trainer, consultant

Ross Blaikie has been involved in Organisational Development (OD) and Learning and Development (L&D) since 2002 and has experience in delivering both technical and non-technical projects, attaining his Six Sigma Black Belt accreditation in 2005.

Prior to working in OD and L&D, Ross started his career as a mechanical engineer. From this experience, Ross brings a methodical approach to all his work.

Ross has worked for a diverse range of organisations both in Australia and the Middle East, including BHPBilliton, AECOM Australia, AECOM Middle East, Engineers Australia, Northern Beaches Credit Union, CB&I, Commonwealth Bank, Pandora, and WSP Parsons Brinkerhoff.  

Passionate about helping people learn and gain greater satisfaction from their job, Ross helps organisations grow through improved communication and process improvement.

Qualifications and Certifications

  • Bachelor of Mechanical Engineering
  • Bachelor of Commerce (major Human Resource Management)
  • Master of Human Resource Management (Team Development)
  • Six Sigma Black Belt