Social Media Monitoring and Privacy Law

Learn to monitor social networks without violating privacy rights in this course on lawful social media surveillance.
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  • Lectures 13
  • Contents Video: 38 mins
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 1/2015 English

Course Description

Just because you CAN monitor conversations on social media, doesn’t make it lawful.

If you monitor social media, this course could save you hundreds of thousands of dollars on attorney’s fee and damages.

Respect personal privacy rights when you monitor social media conversations and collect meta data.

Learn your right to monitor the use of any computers, smartphones and networks you own or sponsor, what the Electronic Communications Privacy Act requires, how the Fair Credit Reporting Act impacts job applicant screening and how to override social media password protection laws and gain access to personal social media and email accounts.

What are the requirements?

  • No prior knowledge of the legal aspects of social media monitoring is required.

What am I going to get from this course?

  • Use social media to screen job applicants without making discriminatory hiring decisions
  • Monitor what employees and coworkers say on social media without violating privacy law
  • Lawfully access social media and personal email accounts with violating privacy rights
  • Track an employee's smartphones, tablet and computer use without violating privacy law

What is the target audience?

  • This course is for anyone who conducts social media monitoring for work.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Section 1: Intro to Social Media Monitoring and Privacy Law
03:03

This course on social media and privacy for employers focuses on the digital surveillance rights of employers. The training covers which digital employee communications can be monitored, which are off limits, circumstances justifying broader employee surveillance, and the use of social media for job applicant screening.

Also included are primers on how the Electronic Communications Privacy Act of 1986 and Fair Credit Reporting Act (FCRA) protect employee privacy on social media.

The course includes case studies and examples and is accessible via the desktop and mobile devices. As you advance through the course, you will be given assessment questions. Your score will recorded and used to issue your Social Media Privacy certification.

01:59

This course provides insight into which digital employee communications they are and aren’t legally permitted to monitor.

But Comply Socially is NOT providing legal advice, determining “best practices,” or telling you what to say or do. The course is provided for informational purposes only.

One of the real values of social media is that it is less formal, more personal, spontaneous and real. Comply Socially is here to educate you so you can use social media in the ways that work for you.

There is no way for us to anticipate or discuss every situation that might arise. If you have a question on what to do, or how to handle something, talk to someone familiar with the legal and practical issues of your situation.

Different states, cities, and companies have different laws and rules that apply. If you're not sure, ask before you act.

Section 2: Intro to Personal Privacy Rights
03:27

This lecture explains the privacy rights of individuals which are generally recognized throughout the U.S. under common law and the factors considered in determining an unlawful invasion of privacy.

04:36

This lecture covers the main issue employers and managers face if they monitor their employees' digital communications, the privacy rights employees enjoy over their personal email and social media accounts, and what employers can and can’t monitor on computers and mobile devices.

Section 3: Lawful Social Media Monitoring in Practice
03:46

This lecture draws on legal precedent to explain why employers should think carefully before monitoring digital employee communications. It covers the sensitive issues surrounding monitoring how employees use personal email and social media accounts in the workplace.

03:14

This lecture explains how hardware ownership impacts surveillance rights, laws concerning recording conversations, monitoring text and voicemail messages as well as cases when employers may be able to override legal personal privacy protections. Includes an overview of the Electronic Communications Privacy Act of 1986, the "business exception", and how the 4th Amendment applies to digital communications.

03:30

This lecture covers the risks of using social media to screen job applicants, which include breaking laws that restrict employers from asking candidates to share social media usernames and passwords, opening yourself up to a discrimination claim and violating the Fair Credit Reporting Act.

Reference Link: http://www.blumenthal.senate.gov/newsroom/press/release/blumenthal-franken-call-on-social-intelligence-corp-to-clarify-privacy-practice

03:45

This lecture discusses exceptions under which employers could still request or secure access to an employee's personal social networking accounts.

00:51

This lecture encourages managers to become familiar with state laws and employer policies that are specific to them. To review local state social media password laws, visit http://www.ncsl.org/issues-research/telecom/employer-access-to-social-media-passwords.aspx and http://www.ncsl.org/issues-research/telecom/employer-access-to-social-media-passwords-2013.aspx

02:28

This lecture profile the social media password protection law in the state of Oregon. Whether or not you manage employees in the state of Oregon, to earn your Social Media Privacy for Managers Certificate you are still required watch this lecture and complete the assessment.

Section 4: Risks of Unlawful Social Media Monitoring Practices
03:09

This lecture examines three (3) specific instances where an employer could be able to justify a legal intrusion into an employee's personal email and social media profiles.

02:59

This lecture recaps many of the important issues covered in this course.

00:54

This lecture summarizes the personal responsibilities individuals have when they use social media at work.

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Instructor Biography

I'm an entrepreneurial project manager and digital product developer currently managing the Center for Digital Innovation at Howard Industries in Santa Monica.

I have a lot of experience in big data analytics and digital compliance, as well as a background in sales and marketing.  And I cowrote the best-seller “Social Marketing to the Business Customer" with Paul Gillin.

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