Knowledge Management

An introductory course about understanding knowledge management and its different concepts.
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  • Lectures 76
  • Contents Video: 3.5 hours
    Other: 5 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
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    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 3/2014 English

Course Description

Knowledge Management (KM) comprises a range of strategies and practices used by an organization to identify, create, represent, distribute, and enable adoption of insights and experiences. Such insights and experiences comprise knowledge, either embodied in individuals or embedded in organizational processes or practice.

This course will discuss the history and the different aspects of Knowledge Management. This module will also discuss Knowledge Organization and its history, the definition of Knowledge Market, the different concepts of Knowledge Management and the different real samples of Knowledge Management.

What are the requirements?

  • Basic understanding of the business industry
  • Knowledge of the English language

What am I going to get from this course?

  • Understand Knowledge Management.
  • Know the history and different aspects of Knowledge Management.
  • Understand the definition and history of Knowledge Organization.
  • Be introduced to the Knowledge Market.
  • Understand the different Knowledge Management concepts.
  • Be aware of the different examples of Knowledge Management.

What is the target audience?

  • Anyone looking to gain an understanding of Knowledge Management and its practical application in an IT and Non-IT environment.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Section 1: Introduction to Knowledge Management
00:19

In this lecture, we'll discuss some objectives aimed at showing what you can expect to learn from this course.

Section Outline

Lecture 2: Definition of Knowledge Management

Lecture 3: History of Knowledge Management

Lecture 4: Research and Dimensions of Knowledge Management

Lecture 5: Strategies and Motivations of Knowledge Management

Lecture 6: Technologies of Knowledge Management

Lecture 7: Knowledge Manager

Lecture 8: Knowledge Value

Lecture 9: Terminology

01:34

This lecture will define and discuss knowledge management.

01:45

This lecture will talk about the history of knowledge management.

02:47

This lecture will discuss research and the dimensions of knowledge management.

.

Lecture outline:

0:00    Knowledge Management Research
1:01    Dimensions of Knowledge Management
03:16

This lecture will discuss strategies and motivations used in knowledge management.

.

Lecture outline:

0:00    Strategies of Knowledge Management
2:09    Motivations to Undertake
	Knowledge Management
02:16

This lecture will explain the technologies of knowledge management.

01:01

This lecture will talk about the knowledge manager.

05:44

This lecture will talk about the value of knowledge.

.

Lecture outline:

0:00    Introduction to the
	Value of Knowledge
2:45    Creating Value
25:25

This lecture will explain some terminologies utilized in knowledge management.

.

Lecture outline:

0:00    Corporate History
3:15    Corporate Amnesia
13:39   Legal Case Management
17:28   Legal Matter Management
20:07   Oral Debriefing
23:21   Ripple-down Rules
Section 1 - Quiz
5 questions
19 pages

This PDF file contains Section 1 of this course. You can download the complete e book at the end of this course.

Section 2: Knowledge Organization
00:16

In this lecture, we'll discuss some objectives aimed at showing what you can expect to learn from this course.

Section Outline

Lecture 12: Knowledge Organization

Lecture 13: Knowledge Spillover

Lecture 14: Knowledge Work Productivity

05:59

This lecture will discuss knowledge organization.

.

Lecture outline:

0:00    Introduction an Definition
	of Knowledge Organization
0:38    Nature of Knowledge Organizations
3:58    Functions of a Knowledge
	Service Organization
07:37

This lecture will talk about knowledge spillover.

.

Lecture outline:

0:00    Definition of Knowledge Spillover
2:46    Kinds of Knowledge Spillover
3:14    Types of Spillovers
3:25    Marshall-Arrow-Romer Spillover
4:50    Porter Spillover
5:19    Jacobs Spillovers
6:10    Policy Implications
05:51

This lecture will explain knowledge work productivity.

.

Lecture outline:

0:00    Definition of Knowledge Work Productivity
1:32    Significance of Knowledge Work Productivity
2:34    Managing Knowledge Work
Section 2 - Quiz
5 questions
11 pages

This PDF file contains Section 2 of this course. You can download the complete e book at the end of this course.

Section 3: Knowledge Market
00:16

In this lecture, we'll discuss some objectives aimed at showing what you can expect to learn from this course.

Section Outline

Lecture 17: Introduction to Knowledge Market

Lecture 18: History of Knowledge Market

Lecture 19: Knowledge Services

Lecture 20: Internet-Based

Lecture 21: Jumper 2.0

Lecture 22: Tephritid Workers Database

Lecture 23: RIBA Knowledge Communities

Lecture 24: Terminology

00:37

This lecture will introduce and define the knowledge market.

01:49

This lecture will talk about the history of the knowledge market.

03:18

This lecture will discuss knowledge services.

.

Lecture outline:

0:00    Introduction and Definition
	of Knowledge Services
2:06    Types of Knowledge Services
2:17    Stages of Knowledge Services
2:40    Categories of Knowledge Services
02:35

This discussion will focus on the knowledge market based on the internet.

06:23

This lecture will identify and describe an internet-based knowledge market, namely Jumper 2.0

01:33

This lecture will identify and describe an internet-based knowledge market, namely Tephritid Workers Database.

04:49

This lecture will identify and describe an internet-based knowledge market, namely RIBA Knowledge Communities.

06:49

This lecture will talk about some terminologies used in the knowledge market.

.

Lecture outline:

0:00    Knowledge Tag
1:03    Types of Knowledge Tags
3:00    History and Context of Knowledge Tags
5:18    Tag Management
Section 3 - Quiz
5 questions
16 pages

This PDF file contains Section 3 of this course. You can download the complete e book at the end of this course.

Section 4: Knowledge Management Concepts
00:20

In this lecture, we'll discuss some objectives aimed at showing what you can expect to learn from this course.

Section Outline

Lecture 27: Introduction to Knowledge Management Concepts

Lecture 28: Organization Memory

Lecture 29: Nature of Organization Memory

Lecture 30: Explicit and Tacit Knowledge

Lecture 31: How Organization Memory Works

Lecture 32: Types of Organization Memory

Lecture 33: Exploring Organization Memory

Lecture 34: Introduction Personal Knowledge Management

Lecture 35: History of Personal Knowledge Management

Lecture 36: Models of Personal Knowledge Management

Lecture 37: Criticisms, Skills and Tools in Personal Knowledge Management

Lecture 38: Introduction to DIKW

Lecture 39: History of DIKW

Lecture 40: Description and Data involved in DIKW

Lecture 41: Information and Knowledge in DIKW

Lecture 42: Wisdom and Criticism in DIKW

Lecture 43: Other Concepts

00:32

This lecture will discuss the concepts of knowledge management.

01:17

This lecture will talk about organizational memory.

03:36

This lecture will talk about the nature of organizational memory.

.

Lecture outline:

0:00    Introduction to Organization Memory
0:28    Facets of Organization Memory
1:47    Types of Knowledge
02:52

This lecture will explain the difference between explicit and tacit knowledge.

01:15

This lecture will discuss how organizational memory works.

00:12

This lecture will identify the types of organizational memory.

00:57

This lecture will further explore organizational memory.

00:29

This lecture will define personal knowledge management.

00:53

This lecture will talk about the history of personal knowledge management.

02:12

This lecture will identify models in personal knowledge management.

03:13

This lecture will talk about some criticism, skills, and tools used in personal knowledge management.

.

Lecture outline:

0:00    Criticism in Personal Knowledge Management
1:16    Skills in Personal Knowledge Management
1:22    Tools Used in Personal Knowledge Management
00:49

This lecture will introduce and define data–information–knowledge–wisdom or DIKW.

01:07

This lecture will talk about the history of DIKW.

05:06

This lecture will discuss the description and data involved in DIKW.

.

Lecture outline:

0:00    DIKW Described
1:15    Introduction to Data
1:56    Data as Fact
2:57    Data as Signal
3:48    Data as Symbol
06:08

This lecture will discuss the information and knowledge involved in DIKW.

.

Lecture outline:

0:00    Introduction to Information
0:27    Structural vs Functional
1:26    Symbolic vs Subjective
2:55    Introduction to Knowledge
3:27    Knowledge as Processed
4:09    Knowledge as Procedural
5:00    Knowledge as Propositional
04:25

This lecture will discuss the wisdom involved in DIKW and talk about criticism leveled against it.

.

Lecture outline:

0:00    Introduction to Wisdom
1:13    Representations
1:59    Criticism about DIKW
03:47

This lecture will identify other concepts in DIKW.

Section 4 - Quiz
5 questions
21 pages

This PDF file contains Section 4 of this course. You can download the complete e book at the end of this course.

Section 5: Knowledge Management Software
00:22

In this lecture, we'll discuss some objectives aimed at showing what you can expect to learn from this course.

Section Outline

Lecture 46: Knowledge Management Software

Lecture 47: Colayer

Lecture 48: Fabasoft

Lecture 49: Flow

Lecture 50: Integration Objects

Lecture 51: Invention Machine

Lecture 52: KnowledgeBase Manager Pro

Lecture 53: Knowledge Plaza

Lecture 54: Moxie

02:38

This lecture will discuss software utilized in knowledge management.

.

Lecture outline:

0:00    Definition of Knowledge
	Management Software
1:16    Knowledge Management Software Range
2:10    Visual Search
02:16

This discussion will focus on one of the many software programs for knowledge management, namely Colayer.

03:27

This discussion will focus on one of the many software programs for knowledge management, namely Fabasoft Mindbreeze.

03:42

This discussion will focus on one of the many software programs for knowledge management, namely Flow.

04:06

This discussion will focus on one of the many software programs for knowledge management, namely Integration Objects.

01:57

This discussion will focus on one of the many software programs for knowledge management, namely Invention Machine.

00:28

This discussion will focus on one of the many software programs for knowledge management, namely KnowledgeBase Manager Pro.

01:25

This discussion will focus on one of the many software programs for knowledge management, namely Knowledge Plaza.

01:28

This discussion will focus on one of the many software programs for knowledge management, namely Moxie.

Section 5 - Quiz
5 questions
16 pages

This PDF file contains Section 5 of this course. You can download the complete e book at the end of this course.

Section 6: Implementing Knowledge Management (Part 1)
00:23

In this lecture, we'll discuss some objectives aimed at showing what you can expect to learn from this course.

Section Outline

Lecture 57: The Battle Command Knowledge System

Lecture 58: UN Peacemaker

Lecture 59: NCSI

Lecture 60: The UK Knowledge Network Program

Lecture 61: CISC

Lecture 62: AMCF

12:41

This discussion will focus on applications of knowledge management specifically BCKS.

02:06

This discussion will focus on applications of knowledge management specifically UN Peacemaker.

03:02

This discussion will focus on applications of knowledge management specifically NCSI.

08:00

This discussion will focus on applications of knowledge management specifically The UK Knowledge Network Program.

05:13

This discussion will focus on applications of knowledge management specifically CISC.

02:39

This discussion will focus on applications of knowledge management specifically AMCF.

Section 6 - Quiz
5 questions
20 pages

This PDF file contains Section 6 of this course. You can download the complete e book at the end of this course.

Section 7: Implementing Knowledge Management (Part 2)
00:06

In this lecture, we'll discuss some objectives aimed at showing what you can expect to learn from this course.

Section Outline

Lecture 65: Inquira

Lecture 66: Know-net Consortium

Lecture 67: Strategic Profiling

Lecture 68: CSHALS

Lecture 69: Knowledge Cafe

03:27

This discussion will focus on applications of knowledge management specifically Inquira.

04:42

This discussion will focus on applications of knowledge management specifically Know-Net Consortium.

05:13

This discussion will focus on applications of knowledge management specifically Strategic Profiling.

00:34

This discussion will focus on applications of knowledge management specifically CSHALS.

02:54

This discussion will focus on applications of knowledge management specifically Knowledge Cafe.

Section 7 - Quiz
5 questions
11 pages

This PDF file contains Section 7 of this course. You can download the complete e book at the end of this course.

Section 8: Course Resources
162 pages

This e book contains the entire Knowledge Management course in a PDF format.

4 pages

This e book is a list of terms and definitions often used in the field of knowledge management.

7 pages

This PDF file contains all the answers to all the quizzes in each section of this course.

Section 9: Knowledge Management Certification
1 page

Now that you've finished your Udemy course, - you are eligible to sit your official Certification exam.


Certification is not mandatory.

Once you've completed the course, email our exam department at exams@artofservice.com.au to purchase your exam voucher and sit your final exam.


You will receive a PDF certificate through your email upon passing the examination.

1 page

We are always in the process of improving our courses and procedures for a better learning experience for our students. Your input is very important to us.

Follow the step-by-step procedure on taking the evaluation and receiving your certificate of completion.

01:27

A final message from our CEO.

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