JIRA 6 Essentials

Design a successful project and issue tracking implementation for your organization
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  • Lectures 37
  • Length 2.5 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 1/2015 English

Course Description

JIRA 6 Essentials will show you how to use and manage your Atlassian JIRA instance. Starting from the basics of working with JIRA projects and issues, the course will introduce and explain advanced topics that any JIRA administrator will need to know to better understand and configure JIRA for their organizations.

This video course will introduce and explain important concepts in JIRA, and ultimately show you how to plan and design your own implementation. You will learn how to customize JIRA to adapt to your organization and add value to your business.

In this course you will learn how to understand and create your own workflows, implement access control with different security settings, manage user and group memberships, integrate with LDAP, set up a notification email system, extend JIRA's default functionalities with add-ons, integrate JIRA with other Atlassian applications or use JIRA as a general-purpose feedback collection system, as well as customize screens and field setups to capture data that really makes sense.

JIRA 6 Essentials covers everything that you need to know in order to set up a fully-functional implementation.

About the Author

Patrick Li is the cofounder and senior engineer of AppFusions. AppFusions is the leading Atlassian partner specializing in integration solutions with many enterprise applications and platforms, including IBM Connections, Jive, Google Apps, Box, SugarCRM, and more.

He has worked in the Atlassian ecosystem for over five years, developing products and solutions for Atlassian platform and providing expert consulting services. He is one of the top contributors to the Atlassian community, providing answers and suggestions on the Atlassian user forum.

He is extensively experienced in designing and deploying Atlassian solutions from the ground up, and customizing existing deployments for clients across verticals such as Healthcare, Software Engineering, Financial Services, and Government Agencies.

What are the requirements?

  • You will need to be familiar with your organization's standard operating environment, as well as basic working knowledge of project management, SMTP, POP3/IMAP, mail and LDAP.
  • Beginning with the basics of working with JIRA projects and issues, the course will introduce and explain advanced topics that JIRA administrators need to know in order to better understand and configure JIRA for their organizations.

What am I going to get from this course?

  • Create projects in JIRA with the different UI interfaces, project components, and project versions
  • Learn everything about issues, starting with the basics, and move on to more advanced operations such as linking
  • Set up and customize user screens with custom fields to capture data based on your needs
  • Build and set up workflows, understanding different workflow components and their functions
  • Structure and manage users and group membership, understand and manage permissions, and integrate JIRA with LDAP
  • Set up mail servers, notification e-mails, as well as processing e-mails from users
  • Search data in JIRA with basic and advanced (JQL) search options using filters, dashboards, and gadgets
  • Manage add-ons in JIRA, integrate JIRA with other Atlassian applications, and configure JIRA as a feedback collection tool

Who is the target audience?

  • The video course is primarily designed for IT administrators who will be managing and configuring their organization’s JIRA instance.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Working with Projects

Understand what a project is in JIRA.


Learn how to create issues in JIRA. Customize the Create Issue screen for yourself.


Find out project information, such as status and statistics.


Break your project into sub-modules with components. Plan project delivery with versions.


Create new issue types to represent real-life use cases.

Section 2: Working with Issues

Understand how JIRA presents issues, and understand what each section is.


Work with issues with basic operations.


Break down complex issues into smaller subtasks. Convert issues into subtasks and vice versa.


Link issues to other issues in JIRA. Link issues into other web resources.


Create new issue types to represent real-life use cases.

Section 3: Working with Screens and Fields

Configure which fields to be placed on the screens. Use tabs to group similar fields together to get an uncluttered screen.


Create new screens from the scratch and have them displayed when users work with issues.


Create new custom fields based on your needs. Configure the field settings for special field types.


Controlling field behaviors, including field visibility, mandatory requirement, and rendering options.


Allow different issue types and projects to have their own set of field configurations.

Section 4: Workflows

Add a new step to a workflow. Link the new step to the existing steps with transitions.


Control who can access workflow transitions based on predefined conditions.


Validate user inputs during workflow transitions.


Auto-execute additional functions as part of a workflow transition.


Have different workflows assigned to each of the issue types available in a project.

Section 5: Security and Permissions

Create new user accounts in JIRA. Also, manage user group membership.


Control access to administration-level functions in JIRA, and control who can access JIRA.


Control access to the project. Control access to issue operations.


Allow users to control view access to issues.


Integrate JIRA with an existing LDAP server. Delegate user management to LDAP.

Section 6: Notifications

Allow JIRA to notify users via e-mails.


Allow users to receive notification e-mails for changes to issues they are working on.


Design and create your own e-mail templates for JIRA for use.


Create issues in JIRA by sending an e-mail. Add comments to existing issues by sending an e-mail.

Section 7: Searching and Reporting

Search for issues with visual search controls in JIRA.


Save your searches as filters for later use. Share your filters with other users in JIRA.


Search issues with JQL (JIRA Query Language) with complex search logics.


Create a custom dashboard to display information. Add gadgets to display tables and charts.

Section 8: Advanced Features

Extend the existing JIRA features with add-ons. Add new capabilities such as custom integration to JIRA with add-ons.


Access the JIRA data from other Atlassian applications and vice versa. See updates from other Atlassian applictions inside JIRA's activity stream.


Create navigation links for integrated systems and other websites.


Generate a feedback collector form for your website. Collect and track the feedback gathered in JIRA.

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Instructor Biography

Packt Publishing, Tech Knowledge in Motion

Packt has been committed to developer learning since 2004. A lot has changed in software since then - but Packt has remained responsive to these changes, continuing to look forward at the trends and tools defining the way we work and live. And how to put them to work.

With an extensive library of content - more than 4000 books and video courses -Packt's mission is to help developers stay relevant in a rapidly changing world. From new web frameworks and programming languages, to cutting edge data analytics, and DevOps, Packt takes software professionals in every field to what's important to them now.

From skills that will help you to develop and future proof your career to immediate solutions to every day tech challenges, Packt is a go-to resource to make you a better, smarter developer.

Packt Udemy courses continue this tradition, bringing you comprehensive yet concise video courses straight from the experts.

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