Understanding and Implementing ISO 9001:2008
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Understanding and Implementing ISO 9001:2008

Your guide to understand, implement and maintain ISO 9001:2008 based Quality Management System in your organization.
4.7 (112 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
816 students enrolled
Created by Sandeep Kumar ­
Last updated 1/2017
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Current price: $10 Original price: $35 Discount: 71% off
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  • 4 hours on-demand video
  • 3 Articles
  • 2 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Understand the requirements of ISO 9001:2008 standard
  • Understand the steps required for a company to implement the standard
  • Understand the steps for getting a company certified to ISO 9001 standard
  • Learn to develop an effective and efficient quality management system
  • Tips for getting management and employee support
View Curriculum
  • No previous knowledge of quality management system and ISO 9001 standard is expected.

Are you planning to lead your organization to ISO 9001:2008 certification?

This course will help you to lead the implement ISO 9001:2008 standard in your organization. Your step by step implementation and certification guide. Topic include:

Six Step process of ISO 9001:2008 certification includes these steps:

Step 1: Get management commitment.

Step 2: Conduct the gap analysis and prepare documentation required for ISO 9001.

Step 3: Implement Quality Management System.

Step 4: Conduct internal audits.

Step 5: Select a certification Body and get the Pre-assessment audit done.

Step 6: Final certification audit.

In this course you will also learn about:

  • Clause by clause explanation of ISO 9001:2008 requirements in plain and simple language. (bonus)
  • Documentation strategies to avoid repeated revisions
  • QMS Implementation and external audit strategies
  • Dos and Don't during certification audit

As a bonus I have included clause by clause explanation of these ISO 9001:2008 clauses in plain and simple language: 1. Scope 1.1 General 1.2 Application 2. Normative References 3. Terms and Definitions 4. Quality Management System 4.1 General Requirements 4.2 Documentation Requirements 4.2.1 General 4.2.2 Quality Manual 4.2.3 Control of Documents 4.2.4 Control of Records 5. Management Responsibility 5.1 Management Commitment 5.2 Customer Focus 5.3 Quality Policy 5.4 Planning 5.4.1 Quality Objectives 5.4.2 Quality Management System Planning 5.5 Responsibility, Authority, and Communication 5.5.1 Responsibility and Authority 5.5.2 Management Representative 5.5.3 Internal Communications 5.6 Management Review 5.6.1 General 5.6.2 Review Input 5.6.3 Review Output 6. Resource Management 6.1 Provision of Resources 6.2 Human Resources 6.2.1 General 6.2.2 Competence, Training, and Awareness 6.3 Infrastructure 6.4 Work Environment 7. Product Realization 7.1 Planning of Product Realization 7.2 Customer-Related Processes 7.2.1 Determination of Requirements Related to the Product 7.2.2 Review of Requirements Related to the Product 7.2.3 Customer Communication 7.3 Design and Development 7.3.1 Design and Development Planning 7.3.2 Design and Development Inputs 7.3.3 Design and Development Outputs 7.3.4 Design and Development Review 7.3.5 Design and Development Verification 7.3.6 Design and Development Validation 7.3.7 Control of Design and Development Changes 7.4 Purchasing 7.4.1 Purchasing Process 7.4.2 Purchasing Information 7.4.3 Verification of Purchased Product 7.5 Production and Service Provision 7.5.1 Control of Production and Service Provision 7.5.2 Validation of Processes for Production and Service Provision 7.5.3 Identification and Traceability 7.5.4 Customer Property 7.5.5 Preservation of Product 7.6 Control of Monitoring and Measuring Equipment 8. Measurement, Analysis, and Improvement 8.1 General 8.2 Monitoring and Measurement 8.2.1 Customer Satisfaction 8.2.2 Internal Audit 8.2.3 Monitoring and Measurement of Processes 8.2.4 Monitoring and Measurement of Product 8.3 Control of Nonconforming Product 8.4 Analysis of Data 8.5 Improvement 8.5.1 Continual Improvement 8.5.2 Corrective Action 8.5.3 Preventive Action

  • Certificate of Completion provided.
  • Satisfaction Guaranteed. Get your money back in 30 days if you are not satisfied. No Questions Asked! There is no reason to delay because I am taking all the risks. There is no risk to you.

This course is priced at great introductory price of just $98.

This course is prepared based on my 30 years of practical experience in Quality Management.

This course provides clause by clause explanation of ISO 9001:2008 standard and implementation guide.

You will learn the auditing skills through short and easy to understand video lessons and quizzes. Discussion forum on the right side of this course would be used to discussed specific problems and issues.

30 Day Money Back Guarantee

Don't forget, all my Courses have an unconditional, 30 Day Money Back Guarantee. This means you have absolutely no risk when signing up to one of my great Courses. I never ask questions and always refund 100% in full.

Click on the Blue “Take This Course" Button at the Top Right Hand Side of the Page Then follow the instructions to register and pay for the course.
Who is the target audience?
  • Quality Assurance Managers
  • Management Representatives
  • Employees actively engaged in developing and implement a QMS
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Curriculum For This Course
61 Lectures
2 Lectures 04:58
Understanding ISO 9001:2008
16 Lectures 01:40:45
Process Approach

ISO 9001 vs 9004

Clause 1 of the standard provides the scope of the standard.


Clause 2 of the standard refers to ISO 9000:2005 for QMS fundamentals and vocabulary.

Normative References

Clause 3 of the standard provide terms and definitions. This clause also clarifies that the term "product" in the standard means "product and service"

Terms and Definitions

Clause 4 of the standard provides requirements related to establishing a Quality Management System.

Quality Management System

Clause 5 of the standard is on management responsibilities including management commitment for customer satisfaction, policy and management review.

Management Responsibility

Clause 6 of the standard is on resource management including human resources, infrastructure and work environment.

Resource Management

This video covers Clause 7.1 (Planning of Product Realization) and 7.2 (Customer Related Processes) of the standard.

Product Realization - Planning and Customer Related Processes

Clause 7.3 of the standard covers various aspects of Design and Development.

Product Realization - Design and Development

Clause 7.4 of the standard covers the purchasing activities.

Product Realization - Purchasing

Clause 7.5 of the standard is related to production and service provisions.

Product Realization - Production and Service

Clause 7.6 of the standard is on control of monitoring and measuring equipment.

Product Realization - Measuring and Monitoring

This video covers clauses 8.1 (General) and 8.2 (Monitoring/measurement)

Measurement, Analysis and Improvement - Monitoring

Clause 8.3 of the standard is on control of non conforming products.

Control of Non-conforming Products

This video covers 8.4 (Analysis of Data) and 8.5 (Improvement)

Analysis of Data and Improvement
Get Management Commitment for Implementing ISO 9001:2008
6 Lectures 21:13
Six Steps to implement ISO 9001 in your organization

Management commitment is important.

Create awareness

Appoint Management Representative

Set your certification timeline

Quality Policy and Quality Objectives
Documentation for ISO 9001
9 Lectures 22:45
Document your Quality Management System

Conduct Gap Analysis

Typical documentation structure

Top-down vs Bottom-up approach of documentation

Quality Manual - 2 Aproaches

Quality Procedures

Work Instructions

Documentation Strategies and Best Practices
5 Lectures 18:09

Document Templates

Document Numbering

Revision Numbering

Documentation Strategies and Best Practices
Implement Your Quality Management System
3 Lectures 07:23
Implement Your Quality Management System

Make it Visible

Provide Training
Conduct Internal Audits
5 Lectures 12:41
Internal Audits for Improvement

Plan Internal Audits

Do Internal Audits

Check Internal Audits

Act on Internal Audit Results
Selecting a Certification Body and Pre-Certification Audit
7 Lectures 23:35
Selecting a Certification Body

Certification Bodies

Accreditation Bodies

Certification Bodies - Examples

International Accreditation Forum and Summary

Selecting a Certification Body and the Cost of Certification

Pre-certification Audit
Final Certification Audit
4 Lectures 12:34
Certification Audit

External Audit - Dos and Don'ts

Tips for Successful External Audit

Three Types of Audit Findings
3 Lectures 00:16
Download pdf Handouts - Understanding ISO 9001:2008

Download pdf Handouts - Implement ISO 9001:2008

Useful External Links
1 More Section
About the Instructor
Sandeep Kumar ­
4.4 Average rating
3,958 Reviews
20,848 Students
11 Courses
Bestselling Udemy Instructor- Six Sigma/ISO 9001/Statistics

PMI-PMP, IRCA Registered Lead Auditor, ASQ - CSSBB, CQA, CQE, CMQ/OE, IIA - CIA

Sandeep Kumar has around 30 years of Project Quality Management (Engineering, Procurement and Construction) experience in power, oil/ gas, and mining industry. He has worked as Quality Manager on a number of projects including Power, Oil and Gas and Infrastructure projects.

Currently, he is working as Project Quality Director on multiple projects in Alberta, Canada.

His areas of specializations include Quality Assurance, ISO 9001:2008, ISO 9001:2015, Six Sigma, QMS Audits, Supplier Quality Surveillance, Supplier Pre-qualification, Construction Quality, Welding, NDT, Mechanical Inspection and Quality Training.

He has authored and presented a number of Quality Management courses for organizations he has worked for.

Professional Qualifications:

His professional qualification/certifications include: IRCA registered Lead Auditor (QMS), ASQ-CSSBB, Certified Six Sigma Black Belt (CSSBB), ASQ-CSSGB, Certified Six Sigma Black Belt (CSSBB), ASQ-Certified Quality Auditor (CQA), ASQ-Certified Quality Engineer (CQE) and ASQ-Certified Manager of Quality/Organizational Excellence (CMQ/OE), Certified Project Management Professional (PMP) and Certified Internal Auditor - IIA (CIA).