Understanding and Implementing ISO 9001:2008

Your guide to understand, implement and maintain ISO 9001:2008 based Quality Management System in your organization.
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  • Lectures 61
  • Length 4 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
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    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 11/2014 English

Course Description

Are you planning to lead your organization to ISO 9001:2008 certification?

This course will help you to lead the implement ISO 9001:2008 standard in your organization. Your step by step implementation and certification guide. Topic include:

Six Step process of ISO 9001:2008 certification includes these steps:

Step 1: Get management commitment.

Step 2: Conduct the gap analysis and prepare documentation required for ISO 9001.

Step 3: Implement Quality Management System.

Step 4: Conduct internal audits.

Step 5: Select a certification Body and get the Pre-assessment audit done.

Step 6: Final certification audit.

In this course you will also learn about:

  • Clause by clause explanation of ISO 9001:2008 requirements in plain and simple language. (bonus)
  • Documentation strategies to avoid repeated revisions
  • QMS Implementation and external audit strategies
  • Dos and Don't during certification audit

As a bonus I have included clause by clause explanation of these ISO 9001:2008 clauses in plain and simple language: 1. Scope 1.1 General 1.2 Application 2. Normative References 3. Terms and Definitions 4. Quality Management System 4.1 General Requirements 4.2 Documentation Requirements 4.2.1 General 4.2.2 Quality Manual 4.2.3 Control of Documents 4.2.4 Control of Records 5. Management Responsibility 5.1 Management Commitment 5.2 Customer Focus 5.3 Quality Policy 5.4 Planning 5.4.1 Quality Objectives 5.4.2 Quality Management System Planning 5.5 Responsibility, Authority, and Communication 5.5.1 Responsibility and Authority 5.5.2 Management Representative 5.5.3 Internal Communications 5.6 Management Review 5.6.1 General 5.6.2 Review Input 5.6.3 Review Output 6. Resource Management 6.1 Provision of Resources 6.2 Human Resources 6.2.1 General 6.2.2 Competence, Training, and Awareness 6.3 Infrastructure 6.4 Work Environment 7. Product Realization 7.1 Planning of Product Realization 7.2 Customer-Related Processes 7.2.1 Determination of Requirements Related to the Product 7.2.2 Review of Requirements Related to the Product 7.2.3 Customer Communication 7.3 Design and Development 7.3.1 Design and Development Planning 7.3.2 Design and Development Inputs 7.3.3 Design and Development Outputs 7.3.4 Design and Development Review 7.3.5 Design and Development Verification 7.3.6 Design and Development Validation 7.3.7 Control of Design and Development Changes 7.4 Purchasing 7.4.1 Purchasing Process 7.4.2 Purchasing Information 7.4.3 Verification of Purchased Product 7.5 Production and Service Provision 7.5.1 Control of Production and Service Provision 7.5.2 Validation of Processes for Production and Service Provision 7.5.3 Identification and Traceability 7.5.4 Customer Property 7.5.5 Preservation of Product 7.6 Control of Monitoring and Measuring Equipment 8. Measurement, Analysis, and Improvement 8.1 General 8.2 Monitoring and Measurement 8.2.1 Customer Satisfaction 8.2.2 Internal Audit 8.2.3 Monitoring and Measurement of Processes 8.2.4 Monitoring and Measurement of Product 8.3 Control of Nonconforming Product 8.4 Analysis of Data 8.5 Improvement 8.5.1 Continual Improvement 8.5.2 Corrective Action 8.5.3 Preventive Action

  • Certificate of Completion provided.
  • Satisfaction Guaranteed. Get your money back in 30 days if you are not satisfied. No Questions Asked! There is no reason to delay because I am taking all the risks. There is no risk to you.

This course is priced at great introductory price of just $98.

This course is prepared based on my 30 years of practical experience in Quality Management.

This course provides clause by clause explanation of ISO 9001:2008 standard and implementation guide.

You will learn the auditing skills through short and easy to understand video lessons and quizzes. Discussion forum on the right side of this course would be used to discussed specific problems and issues.

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Click on the Blue “Take This Course" Button at the Top Right Hand Side of the Page Then follow the instructions to register and pay for the course.

What are the requirements?

  • No previous knowledge of quality management system and ISO 9001 standard is expected.

What am I going to get from this course?

  • Understand the requirements of ISO 9001:2008 standard
  • Understand the steps required for a company to implement the standard
  • Understand the steps for getting a company certified to ISO 9001 standard
  • Learn to develop an effective and efficient quality management system
  • Tips for getting management and employee support

Who is the target audience?

  • Quality Assurance Managers
  • Management Representatives
  • Employees actively engaged in developing and implement a QMS

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Introduction
History of ISO 9001 Standard
Section 2: Understanding ISO 9001:2008
Process Approach
ISO 9001 vs 9004

Clause 1 of the standard provides the scope of the standard.


Clause 2 of the standard refers to ISO 9000:2005 for QMS fundamentals and vocabulary.


Clause 3 of the standard provide terms and definitions. This clause also clarifies that the term "product" in the standard means "product and service"


Clause 4 of the standard provides requirements related to establishing a Quality Management System.


Clause 5 of the standard is on management responsibilities including management commitment for customer satisfaction, policy and management review.


Clause 6 of the standard is on resource management including human resources, infrastructure and work environment.


This video covers Clause 7.1 (Planning of Product Realization) and 7.2 (Customer Related Processes) of the standard.


Clause 7.3 of the standard covers various aspects of Design and Development.


Clause 7.4 of the standard covers the purchasing activities.


Clause 7.5 of the standard is related to production and service provisions.


Clause 7.6 of the standard is on control of monitoring and measuring equipment.


This video covers clauses 8.1 (General) and 8.2 (Monitoring/measurement)


Clause 8.3 of the standard is on control of non conforming products.


This video covers 8.4 (Analysis of Data) and 8.5 (Improvement)

Section 3: Get Management Commitment for Implementing ISO 9001:2008
Six Steps to implement ISO 9001 in your organization
Management commitment is important.
Create awareness
Appoint Management Representative
Set your certification timeline
Quality Policy and Quality Objectives
Section 4: Documentation for ISO 9001
Document your Quality Management System
Conduct Gap Analysis
To document or not to document? That is the question.
Typical documentation structure
Top-down vs Bottom-up approach of documentation
Quality Manual - 2 Aproaches
Quality Procedures
Work Instructions
Section 5: Documentation Strategies and Best Practices
Documentation Revisited
Document Templates
Document Numbering
Revision Numbering
Documentation Strategies and Best Practices
Section 6: Implement Your Quality Management System
Implement Your Quality Management System
Make it Visible
Provide Training
Section 7: Conduct Internal Audits
Internal Audits for Improvement
Plan Internal Audits
Do Internal Audits
Check Internal Audits
Act on Internal Audit Results
Section 8: Selecting a Certification Body and Pre-Certification Audit
Selecting a Certification Body
Certification Bodies
Accreditation Bodies
Certification Bodies - Examples
International Accreditation Forum and Summary
Selecting a Certification Body and the Cost of Certification
Pre-certification Audit
Section 9: Final Certification Audit
Certification Audit
External Audit - Dos and Don'ts
Tips for Successful External Audit
Three Types of Audit Findings
Section 10: Resources
Download pdf Handouts - Understanding ISO 9001:2008
Download pdf Handouts - Implement ISO 9001:2008
Useful External Links
Section 11: Conclusion
Certificate of Completion

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Instructor Biography

Sandeep Kumar ­, Best Selling Udemy Instructor - ISO 9001/Six Sigma/Quality

PMP, IRCA Registered Lead Auditor, ASQ - CSSBB, CQA, CQE, CMQ/OE, CIA

Sandeep Kumar has around 30 years of Project Quality Management (Engineering, Procurement and Construction) experience in power, oil/ gas, and mining industry. He has worked as Quality Manager on a number of projects including Power, Oil and Gas and Infrastructure projects.

Currently, he is working as Project Quality Manager on multiple projects in Alberta, Canada.

His areas of specializations include Quality Assurance, ISO 9001:2008, ISO 9001:2015, Six Sigma, QMS Audits, Supplier Quality Surveillance, Supplier Pre-qualification, Construction Quality, Welding, NDT, Mechanical Inspection and Quality Training.

Also, he is interested in the use of technology for training and knowledge sharing. He has authored and presented a number of Quality Management courses for organizations he has worked for.

Professional Qualifications:

His professional qualification/certifications include: IRCA registered Lead Auditor (QMS), ASQ-CSSBB, Certified Six Sigma Black Belt (CSSBB), ASQ-CSSGB, Certified Six Sigma Black Belt (CSSBB), ASQ-Certified Quality Auditor (CQA), ASQ-Certified Quality Engineer (CQE) and ASQ-Certified Manager of Quality/Organizational Excellence (CMQ/OE), Certified Project Management Professional (PMP) and Certified Internal Auditor - IIA (CIA).


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