Understanding and Implementing ISO 9001:2008
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Are you planning to lead your organization to ISO 9001:2008 certification?
This course will help you to lead the implement ISO 9001:2008 standard in your organization. Your step by step implementation and certification guide. Topic include:
Six Step process of ISO 9001:2008 certification includes these steps:
Step 1: Get management commitment.
Step 2: Conduct the gap analysis and prepare documentation required for ISO 9001.
Step 3: Implement Quality Management System.
Step 4: Conduct internal audits.
Step 5: Select a certification Body and get the Pre-assessment audit done.Step 6: Final certification audit.
In this course you will also learn about:
As a bonus I have included clause by clause explanation of these ISO 9001:2008 clauses in plain and simple language: 1. Scope 1.1 General 1.2 Application 2. Normative References 3. Terms and Definitions 4. Quality Management System 4.1 General Requirements 4.2 Documentation Requirements 4.2.1 General 4.2.2 Quality Manual 4.2.3 Control of Documents 4.2.4 Control of Records 5. Management Responsibility 5.1 Management Commitment 5.2 Customer Focus 5.3 Quality Policy 5.4 Planning 5.4.1 Quality Objectives 5.4.2 Quality Management System Planning 5.5 Responsibility, Authority, and Communication 5.5.1 Responsibility and Authority 5.5.2 Management Representative 5.5.3 Internal Communications 5.6 Management Review 5.6.1 General 5.6.2 Review Input 5.6.3 Review Output 6. Resource Management 6.1 Provision of Resources 6.2 Human Resources 6.2.1 General 6.2.2 Competence, Training, and Awareness 6.3 Infrastructure 6.4 Work Environment 7. Product Realization 7.1 Planning of Product Realization 7.2 Customer-Related Processes 7.2.1 Determination of Requirements Related to the Product 7.2.2 Review of Requirements Related to the Product 7.2.3 Customer Communication 7.3 Design and Development 7.3.1 Design and Development Planning 7.3.2 Design and Development Inputs 7.3.3 Design and Development Outputs 7.3.4 Design and Development Review 7.3.5 Design and Development Verification 7.3.6 Design and Development Validation 7.3.7 Control of Design and Development Changes 7.4 Purchasing 7.4.1 Purchasing Process 7.4.2 Purchasing Information 7.4.3 Verification of Purchased Product 7.5 Production and Service Provision 7.5.1 Control of Production and Service Provision 7.5.2 Validation of Processes for Production and Service Provision 7.5.3 Identification and Traceability 7.5.4 Customer Property 7.5.5 Preservation of Product 7.6 Control of Monitoring and Measuring Equipment 8. Measurement, Analysis, and Improvement 8.1 General 8.2 Monitoring and Measurement 8.2.1 Customer Satisfaction 8.2.2 Internal Audit 8.2.3 Monitoring and Measurement of Processes 8.2.4 Monitoring and Measurement of Product 8.3 Control of Nonconforming Product 8.4 Analysis of Data 8.5 Improvement 8.5.1 Continual Improvement 8.5.2 Corrective Action 8.5.3 Preventive Action
This course is priced at great introductory price of just $98.
This course is prepared based on my 30 years of practical experience in Quality Management.
This course provides clause by clause explanation of ISO 9001:2008 standard and implementation guide.
You will learn the auditing skills through short and easy to understand video lessons and quizzes. Discussion forum on the right side of this course would be used to discussed specific problems and issues.
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Certificate of completion.
|Section 1: Introduction|
History of ISO 9001 StandardPreview
|Section 2: Understanding ISO 9001:2008|
ISO 9001 vs 9004
Clause 1 of the standard provides the scope of the standard.
Clause 2 of the standard refers to ISO 9000:2005 for QMS fundamentals and vocabulary.
Clause 3 of the standard provide terms and definitions. This clause also clarifies that the term "product" in the standard means "product and service"
Clause 4 of the standard provides requirements related to establishing a Quality Management System.
Clause 5 of the standard is on management responsibilities including management commitment for customer satisfaction, policy and management review.
Clause 6 of the standard is on resource management including human resources, infrastructure and work environment.
This video covers Clause 7.1 (Planning of Product Realization) and 7.2 (Customer Related Processes) of the standard.
Clause 7.3 of the standard covers various aspects of Design and Development.
Clause 7.4 of the standard covers the purchasing activities.
Clause 7.5 of the standard is related to production and service provisions.
Clause 7.6 of the standard is on control of monitoring and measuring equipment.
This video covers clauses 8.1 (General) and 8.2 (Monitoring/measurement)
Clause 8.3 of the standard is on control of non conforming products.
This video covers 8.4 (Analysis of Data) and 8.5 (Improvement)
|Section 3: Get Management Commitment for Implementing ISO 9001:2008|
Six Steps to implement ISO 9001 in your organization
Management commitment is important.
Appoint Management Representative
Set your certification timeline
Quality Policy and Quality Objectives
|Section 4: Documentation for ISO 9001|
Document your Quality Management System
Conduct Gap Analysis
To document or not to document? That is the question.Preview
Typical documentation structure
Top-down vs Bottom-up approach of documentation
Quality Manual - 2 Aproaches
|Section 5: Documentation Strategies and Best Practices|
Documentation Strategies and Best Practices
|Section 6: Implement Your Quality Management System|
Implement Your Quality Management System
Make it Visible
|Section 7: Conduct Internal Audits|
Internal Audits for Improvement
Plan Internal Audits
Do Internal Audits
Check Internal Audits
Act on Internal Audit Results
|Section 8: Selecting a Certification Body and Pre-Certification Audit|
Selecting a Certification Body
Certification Bodies - Examples
International Accreditation Forum and Summary
Selecting a Certification Body and the Cost of Certification
|Section 9: Final Certification Audit|
External Audit - Dos and Don'ts
Tips for Successful External Audit
Three Types of Audit Findings
|Section 10: Resources|
Download pdf Handouts - Understanding ISO 9001:2008
Download pdf Handouts - Implement ISO 9001:2008
Sample Quality Management System Documents
|Section 11: Conclusion|
Certificate of Completion
PMP, IRCA Registered Lead Auditor, ASQ - CSSBB, CQA, CQE, CMQ/OE, CIA
Sandeep Kumar has around 30 years of Project Quality Management (Engineering, Procurement and Construction) experience in power, oil/ gas and mining industry. He has worked as Quality Manager on number of projects including Power, Oil and Gas and Infrastructure projects.
Currently he is working as Project Quality Manager on multiple projects in Alberta, Canada.
His areas of specializations include Quality Assurance, ISO 9001:2008, ISO 9001:2015, Six Sigma, QMS Audits, Supplier Quality Surveillance, Supplier Pre-qualification, Construction Quality, Welding, NDT, Mechanical Inspection and Quality Training.
In addition he is interested in the use of technology for training and knowledge sharing. He has authored and presented a number of Quality Management courses for organizations he has worked for.
His professional qualification/certifications include: IRCA registered lead auditor (QMS), ASQ-CSSBB, Certified Six Sigma Black Belt (CSSBB), ASQ-CSSGB, Certified Six Sigma Black Belt (CSSBB), ASQ-Certified Quality Auditor (CQA), ASQ-Certified Quality Engineer (CQE) and ASQ-Certified Manager of Quality/Organizational Excellence (CMQ/OE), Certified Project Management Professional (PMP) and Certified Internal Auditor - IIA (CIA).