Understanding and Implementing ISO 9001:2008
4.5 (105 ratings)
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Understanding and Implementing ISO 9001:2008

Your guide to understand, implement and maintain ISO 9001:2008 based Quality Management System in your organization.
4.5 (105 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
767 students enrolled
Created by Sandeep Kumar ­
Last updated 1/2017
English
Current price: $10 Original price: $35 Discount: 71% off
1 day left at this price!
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Includes:
  • 4 hours on-demand video
  • 3 Articles
  • 2 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Understand the requirements of ISO 9001:2008 standard
  • Understand the steps required for a company to implement the standard
  • Understand the steps for getting a company certified to ISO 9001 standard
  • Learn to develop an effective and efficient quality management system
  • Tips for getting management and employee support
View Curriculum
Requirements
  • No previous knowledge of quality management system and ISO 9001 standard is expected.
Description

Are you planning to lead your organization to ISO 9001:2008 certification?


This course will help you to lead the implement ISO 9001:2008 standard in your organization. Your step by step implementation and certification guide. Topic include:

Six Step process of ISO 9001:2008 certification includes these steps:

Step 1: Get management commitment.

Step 2: Conduct the gap analysis and prepare documentation required for ISO 9001.

Step 3: Implement Quality Management System.

Step 4: Conduct internal audits.

Step 5: Select a certification Body and get the Pre-assessment audit done.

Step 6: Final certification audit.

In this course you will also learn about:

  • Clause by clause explanation of ISO 9001:2008 requirements in plain and simple language. (bonus)
  • Documentation strategies to avoid repeated revisions
  • QMS Implementation and external audit strategies
  • Dos and Don't during certification audit

As a bonus I have included clause by clause explanation of these ISO 9001:2008 clauses in plain and simple language: 1. Scope 1.1 General 1.2 Application 2. Normative References 3. Terms and Definitions 4. Quality Management System 4.1 General Requirements 4.2 Documentation Requirements 4.2.1 General 4.2.2 Quality Manual 4.2.3 Control of Documents 4.2.4 Control of Records 5. Management Responsibility 5.1 Management Commitment 5.2 Customer Focus 5.3 Quality Policy 5.4 Planning 5.4.1 Quality Objectives 5.4.2 Quality Management System Planning 5.5 Responsibility, Authority, and Communication 5.5.1 Responsibility and Authority 5.5.2 Management Representative 5.5.3 Internal Communications 5.6 Management Review 5.6.1 General 5.6.2 Review Input 5.6.3 Review Output 6. Resource Management 6.1 Provision of Resources 6.2 Human Resources 6.2.1 General 6.2.2 Competence, Training, and Awareness 6.3 Infrastructure 6.4 Work Environment 7. Product Realization 7.1 Planning of Product Realization 7.2 Customer-Related Processes 7.2.1 Determination of Requirements Related to the Product 7.2.2 Review of Requirements Related to the Product 7.2.3 Customer Communication 7.3 Design and Development 7.3.1 Design and Development Planning 7.3.2 Design and Development Inputs 7.3.3 Design and Development Outputs 7.3.4 Design and Development Review 7.3.5 Design and Development Verification 7.3.6 Design and Development Validation 7.3.7 Control of Design and Development Changes 7.4 Purchasing 7.4.1 Purchasing Process 7.4.2 Purchasing Information 7.4.3 Verification of Purchased Product 7.5 Production and Service Provision 7.5.1 Control of Production and Service Provision 7.5.2 Validation of Processes for Production and Service Provision 7.5.3 Identification and Traceability 7.5.4 Customer Property 7.5.5 Preservation of Product 7.6 Control of Monitoring and Measuring Equipment 8. Measurement, Analysis, and Improvement 8.1 General 8.2 Monitoring and Measurement 8.2.1 Customer Satisfaction 8.2.2 Internal Audit 8.2.3 Monitoring and Measurement of Processes 8.2.4 Monitoring and Measurement of Product 8.3 Control of Nonconforming Product 8.4 Analysis of Data 8.5 Improvement 8.5.1 Continual Improvement 8.5.2 Corrective Action 8.5.3 Preventive Action


  • Certificate of Completion provided.
  • Satisfaction Guaranteed. Get your money back in 30 days if you are not satisfied. No Questions Asked! There is no reason to delay because I am taking all the risks. There is no risk to you.

This course is priced at great introductory price of just $98.


This course is prepared based on my 30 years of practical experience in Quality Management.

This course provides clause by clause explanation of ISO 9001:2008 standard and implementation guide.

You will learn the auditing skills through short and easy to understand video lessons and quizzes. Discussion forum on the right side of this course would be used to discussed specific problems and issues.


30 Day Money Back Guarantee

Don't forget, all my Courses have an unconditional, 30 Day Money Back Guarantee. This means you have absolutely no risk when signing up to one of my great Courses. I never ask questions and always refund 100% in full.


Click on the Blue “Take This Course" Button at the Top Right Hand Side of the Page Then follow the instructions to register and pay for the course.
Who is the target audience?
  • Quality Assurance Managers
  • Management Representatives
  • Employees actively engaged in developing and implement a QMS
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Curriculum For This Course
61 Lectures
03:52:53
+
Introduction
2 Lectures 04:58
+
Understanding ISO 9001:2008
16 Lectures 01:40:45
Process Approach
05:53

ISO 9001 vs 9004
03:47

Clause 1 of the standard provides the scope of the standard.

Scope
03:17

Clause 2 of the standard refers to ISO 9000:2005 for QMS fundamentals and vocabulary.

Normative References
01:08

Clause 3 of the standard provide terms and definitions. This clause also clarifies that the term "product" in the standard means "product and service"

Terms and Definitions
00:50

Clause 4 of the standard provides requirements related to establishing a Quality Management System.

Quality Management System
13:03

Clause 5 of the standard is on management responsibilities including management commitment for customer satisfaction, policy and management review.

Management Responsibility
12:17

Clause 6 of the standard is on resource management including human resources, infrastructure and work environment.

Resource Management
06:12

This video covers Clause 7.1 (Planning of Product Realization) and 7.2 (Customer Related Processes) of the standard.

Product Realization - Planning and Customer Related Processes
08:13

Clause 7.3 of the standard covers various aspects of Design and Development.

Product Realization - Design and Development
09:32

Clause 7.4 of the standard covers the purchasing activities.

Product Realization - Purchasing
05:15

Clause 7.5 of the standard is related to production and service provisions.

Product Realization - Production and Service
06:28

Clause 7.6 of the standard is on control of monitoring and measuring equipment.

Product Realization - Measuring and Monitoring
03:05

This video covers clauses 8.1 (General) and 8.2 (Monitoring/measurement)

Measurement, Analysis and Improvement - Monitoring
08:55

Clause 8.3 of the standard is on control of non conforming products.

Control of Non-conforming Products
03:47

This video covers 8.4 (Analysis of Data) and 8.5 (Improvement)

Analysis of Data and Improvement
09:03
+
Get Management Commitment for Implementing ISO 9001:2008
6 Lectures 21:13
Six Steps to implement ISO 9001 in your organization
04:00

Management commitment is important.
03:01

Create awareness
04:38

Appoint Management Representative
02:45

Set your certification timeline
03:56

Quality Policy and Quality Objectives
02:53
+
Documentation for ISO 9001
9 Lectures 22:45
Document your Quality Management System
01:32

Conduct Gap Analysis
03:03


Typical documentation structure
02:14

Top-down vs Bottom-up approach of documentation
03:08

Quality Manual - 2 Aproaches
04:47

Quality Procedures
01:20

Work Instructions
01:08

Forms
01:17
+
Documentation Strategies and Best Practices
5 Lectures 18:09

Document Templates
04:17

Document Numbering
04:25

Revision Numbering
03:02

Documentation Strategies and Best Practices
05:02
+
Implement Your Quality Management System
3 Lectures 07:23
Implement Your Quality Management System
02:03

Make it Visible
02:18

Provide Training
03:02
+
Conduct Internal Audits
5 Lectures 12:41
Internal Audits for Improvement
02:20

Plan Internal Audits
03:21

Do Internal Audits
03:11

Check Internal Audits
01:20

Act on Internal Audit Results
02:29
+
Selecting a Certification Body and Pre-Certification Audit
7 Lectures 23:35
Selecting a Certification Body
02:55

Certification Bodies
02:05

Accreditation Bodies
03:36

Certification Bodies - Examples
01:56

International Accreditation Forum and Summary
01:52

Selecting a Certification Body and the Cost of Certification
07:44

Pre-certification Audit
03:27
+
Final Certification Audit
4 Lectures 12:34
Certification Audit
02:04

External Audit - Dos and Don'ts
02:41

Tips for Successful External Audit
02:44

Three Types of Audit Findings
05:05
+
Resources
3 Lectures 00:16
Download pdf Handouts - Understanding ISO 9001:2008
00:01

Download pdf Handouts - Implement ISO 9001:2008
00:03

Useful External Links
00:11
1 More Section
About the Instructor
Sandeep Kumar ­
4.4 Average rating
3,350 Reviews
18,331 Students
10 Courses
Bestselling Udemy Instructor- ISO 9001 / Six Sigma / Quality

PMI-PMP, IRCA Registered Lead Auditor, ASQ - CSSBB, CQA, CQE, CMQ/OE, IIA - CIA

Sandeep Kumar has around 30 years of Project Quality Management (Engineering, Procurement and Construction) experience in power, oil/ gas, and mining industry. He has worked as Quality Manager on a number of projects including Power, Oil and Gas and Infrastructure projects.

Currently, he is working as Project Quality Manager on multiple projects in Alberta, Canada.

His areas of specializations include Quality Assurance, ISO 9001:2008, ISO 9001:2015, Six Sigma, QMS Audits, Supplier Quality Surveillance, Supplier Pre-qualification, Construction Quality, Welding, NDT, Mechanical Inspection and Quality Training.

Also, he is interested in the use of technology for training and knowledge sharing. He has authored and presented a number of Quality Management courses for organizations he has worked for.

Professional Qualifications:

His professional qualification/certifications include: IRCA registered Lead Auditor (QMS), ASQ-CSSBB, Certified Six Sigma Black Belt (CSSBB), ASQ-CSSGB, Certified Six Sigma Black Belt (CSSBB), ASQ-Certified Quality Auditor (CQA), ASQ-Certified Quality Engineer (CQE) and ASQ-Certified Manager of Quality/Organizational Excellence (CMQ/OE), Certified Project Management Professional (PMP) and Certified Internal Auditor - IIA (CIA).