The course offers an insight into the basic listening skills involved in a helpful listening relationship. Audio lectures with Power point presentation videos and print outs are all used to aid your learning, but the most benefit will be gained by practice. Consisting of almost 2 hrs of lectures, you can learn the basic skills very quickly, or you can take your time to process the information, develop your understanding of the use and purpose of these skills in helpful listening situations and develop your confidence in utilising them in your everyday relationships with friends and family. You may take your new found learning into the workplace for use with colleagues and clients, or you may use the course as an introduction to professional counselling practice. There will be space for you to reflect on your learning throughout and towards the end of the course.
Learn about the extent of confidentiality in helpful listening and about minimising the risks to yourself as a listener. Develop your understanding of how professional counsellors work with confidentiality and become more confident in managing the information that is shared with you.
An overview of learning about confidentiality in counselling and helpful listening.
Look at what listening involves in terms of positive body language and explore the barriers to effective listening.
A list of possible barriers to effective helpful listening.
Helps with differentiating between what good listening looks like, and what constitutes barriers to good listening.
Exploring the underlying qualities or conditions within the listener which are at the heart of a helpful listening relationship. The student will develop an understanding of those core conditions so that they can better develop them within themselves and offer them in listening situations.
Five questions to test your understanding of those listener qualities.
Overview the use of body language and look at the use and purpose of minimal verbal responses in helpful listening. Identifying which ones you use when responding to others as a listener.
Exploring the use and purpose of reflecting back what is heard when listening.
Choose an appropriate reflection to some speaker statements.
Exploring empathy and the use and purpose of paraphrasing the essence of the message conveyed by a speaker.
Practice paraphrasing skills by choosing the most appropriate paraphrase in response to speaker statements
Developing our understanding of the effects of silence and it's use and purpose in listening helpfully to others.
Discover the effect of various types of questions and learn to utilise open questions in helpful listening scenarios.
Choose an appropriate question to ask a speaker to enable them to say more, to think more or to make choices and decisions for themselves..
Learn about the skill of summary, how to use it and what it's purpose is in active listening.
Lynne is a fully qualified counsellor with over twenty years of experience as a counsellor, counselling trainer and counselling supervisor. Lynne has written, developed and delivered her own programme of counselling training courses which include basic listening skills, theory, personal development and full diploma in counselling. She has worked as a volunteer counsellor, and set up group facilitation for abused women and girls, and she has managed a generic private counselling service offering one to one, couple and group counselling as well as supervision for existing counsellors and students. Her experience includes teaching at both college and university level and for private training organisations as well as her own. She now offers you the chance to learn about counselling and personal development through online Udemy courses. Sign up and see for yourself.