Understanding JIRA for users, managers and admins
4.5 (812 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
3,492 students enrolled
Wishlisted Wishlist

Please confirm that you want to add Understanding JIRA for users, managers and admins to your Wishlist.

Add to Wishlist

Understanding JIRA for users, managers and admins

Everything you need to know to get started with Atlassian's powerful agile project management and issue tracker tool.
Bestselling
4.5 (812 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
3,492 students enrolled
Created by Dan LeFebvre
Last updated 2/2017
English
English
Current price: $10 Original price: $100 Discount: 90% off
17 hours left at this price!
30-Day Money-Back Guarantee
Includes:
  • 6 hours on-demand video
  • 4 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
Have a coupon?
What Will I Learn?
Understand JIRA's core features and how it works.
Use JIRA more productively.
Benefit from JIRA as a team leader or manager.
Set JIRA up for your team or company as an administrator.
View Curriculum
Requirements
  • While you don't have to have JIRA to watch this course, if you want to follow along you'll need at least a JIRA Software Cloud subscription from Atlassian.
Description

This Introduction to JIRA course is intended to be to get you up to speed on how to be more productive and effective in JIRA. With over 5 hours of content, we'll focus on the three main types of users in JIRA. The modules in this course are broken up for each of these types, so no matter which one you are you'll be able to quickly access the things you need.

In the first module, we'll cover some core concepts and terms you'll need to know about both agile and JIRA before diving into the software itself. 

After that, we'll look at JIRA from an end user's perspective. What are the key things you'll need to know as someone who's just using JIRA at your company? That's what we'll look at in the second module.

When you're a team leader or manager using JIRA, there's some things you can do to help your team be more effective. So we'll look at some of these things in the third module.

Finally, as a JIRA administrator there's a lot of ways you can help your company by setting them up for success in JIRA. In the fourth module, we'll look at JIRA from an administrator's perspective.

Now even though this course is organized for different types of users, I wanted to make it so no matter what type of user you are you'll benefit from watching all of it if you wanted. For example, even if you're only using JIRA as an end user you can find it beneficial to understand how JIRA workflows and processes work so you can "speak the language" when you're asking your JIRA administrator for something.

Who is the target audience?
  • This JIRA course is meant for three main types of people: JIRA users who want to be able to use it better. Team leaders and managers who want to take advantage of its features for their team and, finally, administrators who need to set JIRA up for their teams and companies.
  • This JIRA course is NOT meant to be an end-all, one-stop-shop for everything you'll need to know to customize every feature in JIRA. There's just too many variables to include everything, so instead we're focusing on the core concepts and features to get you up to speed quickly.
Students Who Viewed This Course Also Viewed
Curriculum For This Course
Expand All 53 Lectures Collapse All 53 Lectures 06:14:26
+
Course Introduction
2 Lectures 05:59

Let's start this course with a quick video explaining exactly what JIRA is.

Preview 02:36

Every instructor on Udemy organizes their courses differently, so I thought I'd take a few minutes to explain how I've organized this course so you'll have the best chance of success using it.

Preview 03:23
+
Terms & Concepts
5 Lectures 34:22

In this video we'll set the expectations for what we'll cover in this module.

Preview 00:41

Are you familiar with agile terms and concepts? If not, this video will cover some of the key things you'll find when working in JIRA.

Preview 12:02

With this video, we'll continue getting an understanding of some general agile terms that are key to working well in JIRA.

Stories and epics
07:43

We'll shift from general agile terms in this video to understanding some fundamental terms and concepts for JIRA itself.

Issues and projects
08:24

When you're starting with JIRA, you have two options: Cloud or server. In this video, we'll discuss some key differences from my experience and why you might choose one over the other.

Cloud vs server
05:32

Terms & concepts quiz
5 questions
+
Using JIRA
13 Lectures 01:28:33

In this video we'll set the expectations for what we'll cover in this module.

Module introduction
00:34

We'll dive into JIRA for the first time in this video and get acquainted with it's user interface.

UI overview
09:44

While I'm sure you're familiar with what a project is in the general sense, in this video we'll take a look at what projects mean in JIRA.

Understanding projects
05:10

Another key interface we should get familiar with when working in JIRA is the issue detail view, so we'll cover that in this video.

Issue detail view overview
14:53

Issues are a backbone in JIRA, so we'll take a few minutes to cover how to create them in this video.

Creating new issues
06:28

When you're on a team, you can get thousands upon thousands of issues in JIRA. Because of this, finding them is vital. In this video we'll cover how to find specific issues using JIRA's powerful search.

Searching for issues
05:36

When you still can't find what you're looking for, JIRA has an advanced search feature that'll let you find anything. 

Advanced searching with JQL
05:04

Once you've found the issues you need, you can save them off for a myriad of different uses. This is critical for using them in different things such as agile boards, dashboards, etc.

Saving filters
04:47

Let's cover some of the key things we'll need to know about scrum agile inside of JIRA.

Scrum agile board overview
07:08

Over the years, I've found there's a few things to help you manage your backlog on a day-to-day basis better. In this video we'll look at some of those tips and ways to help you be more organized for your next sprint.

Managing your backlog
06:57

While many of the core features are the same, there are a few differences so if you're using a kanban board instead of a scrum board we'll look at that in this video. 

Kanban agile board overview
04:21

When a story is too big to get done in a single sprint, you'll need an epic. Let's look at how we can create and use those in JIRA.

Working with epics
08:16

Whether you're developing software or working on something completely different, iteration is the key to success. Nothing is perfect, so it needs versions to provide new features and fix bugs as they're found. In this video we'll look at how to use JIRA's versioning system to track all of that.

Working with versions
09:35

JIRA for users quiz
3 questions
+
JIRA for managers and team leads
11 Lectures 01:43:30

In this video we'll set the expectations for what we'll cover in this module.

Module introduction
00:40

If your JIRA administrator hasn't done it for you, one of the first things you'll need to do as a team lead is build your team's agile board. We'll look at how to build a scrum board in this video.

Creating a scrum board
04:16

After your board is built, you can customize it to fit your team's needs. We'll look at the ways you can do that in this video.

Editing a scrum board
16:13

We'll continue from our previous video and keep looking at ways to edit your scrum boards.

Continuing to edit scrum boards
11:20

If your JIRA administrator hasn't done it for you, one of the first things you'll need to do as a team lead is build your team's agile board. We'll look at how to build a kanban board in this video.

Creating a kanban board
03:31

After your board is built, you can customize it to fit your team's needs. We'll look at the ways you can do that in this video.

Editing a kanban board
17:52

We'll continue from our previous video and keep looking at ways to edit your kanban boards.

Continuing to edit kanban boards
13:46

Have you ever wondered how much time your team is spending on something? Are they meeting expectations? Exceeding them? JIRA has some incredible reporting tools that can give you the answers you need, you just need to know where to look. And that's what we'll cover in this video.

Pulling reports
09:23

Dashboards are a great way to keep tabs on the day-to-day progress of just about anything going on with your team's projects. In this video, we'll look at ways to create them and how you can share them with your team so they'll know what's going on as well.

Creating and sharing dashboards with your team
10:24

One of the huge benefits of JIRA is its ability to allow for clear communications on your team. With this video, we'll look at how you can create and share any filters with your team so they'll be able to be on the same page.

Creating and sharing filters with your team
07:15

With thousands upon thousands of potential issues in your team's JIRA installation, it can be time consuming to make changes on each one individually. So let's look at how you can be more productive by editing a lot of issues at once.

Bulk editing issues
08:50

JIRA for team leaders/managers quiz
3 questions
+
JIRA for administrators
14 Lectures 01:21:28

In this video we'll set the expectations for what we'll cover in this module.

Module introduction
00:51

The first step to customizing JIRA is adding the rest of your team. In this video we'll look at how you can do this.

Adding and inviting users
07:25

In JIRA, you'll organize your team into a feature called groups. We'll look at how to set these up in this video.

Organizing users in groups
07:52

After you have users on your team, they'll need projects. In this video we'll look at how you can create new projects for them.

Creating new projects
03:20

Once a project is created, it'll need to be customized. In this video we'll get an overview of how to administer projects.

Project administration overview
08:35

There are some issue types that come with JIRA, but chances are good your team will need something more. In this video we'll look at customizing JIRA with new issue types.

Creating new issue types
04:40

After you have a new issue type, you'll need to assign it to your team's projects so they can use it. We'll look at that  process in this video.

Assigning issue types to projects
02:51

What you see on an issue is all based on a feature in JIRA called screens. In this video we'll get an understanding of screens and how to work with them.

Working with screens
15:31

Not started. To-do. In progress. Complete. These are all potential statuses you'll need for your issues to go from "Not started" to "Complete". In this video we'll look at how to set them up.

Creating and understanding statuses
04:37

What order do your statuses go? Should an issue go from "In progress" to "Complete" or should it go from "In progress" to "Pending approval"? In this video we'll get an in-depth understanding of what workflows are.

Understanding project workflows
07:51

In this video we'll look at how you can edit a workflow that already exists to keep customizing your JIRA installation.

Editing existing workflows
02:45

When your team completes an issue, is it done or is it something they decided they won't do? In this video we'll get an understanding of resolutions and how you can work with them to get more context on statuses.

Creating and understanding resolutions
05:07

You'll have to create some new fields for your team. In this video we'll look at how you can do it.

Creating custom fields
05:16

In this video we'll look at how JIRA handles permissions and how you can customize them for your team.

Understanding project permissions
04:47

JIRA for administrators quiz
3 questions
+
Course summary
1 Lecture 02:13

With the power of JIRA, there's an unlimited number of ways you can customize it, use it and benefit from it. With that in mind, there's bound to be things that I wasn't able to cover in this course. With this summary we'll look at what we accomplished and some tips for where to go for more help when you need it.

Course summary and where to go from here
02:13
+
Bonus: Customer questions
7 Lectures 58:21
How to get issues to show up on scrum and kanban boards at the same time
15:16

How to move issues between projects
10:20

In this video we'll answer a question from Ken in the Q&A section of this course. Ken says he's not able to see the dropdown boxes in JIRA search, so we'll look at how to show those if they're not there.

How to show the search dropdown boxes
04:40

In this video we'll answer a question from Steven in the Q&A section of this course. Steven is wondering what it means when you assign an issue to "Automatic".

Understanding "Automatic" assignees
04:05

In this video, we'll answer a question from Saurabh on how to update issues from a sprint and associate it with a version. 

How to tag issues from a sprint with a specific version
04:36

In this video we'll answer a question from Gerald in the course Q&A section, which you can see here: https://www.udemy.com/introduction-to-jira/learn/v4/questions/1983788

Also referenced is this documentation: 

https://confluence.atlassian.com/jirakb/cannot-add-transitions-or-delete-steps-in-draft-workflows-203392961.html

How to fix an error when adding transitions in a workflow
11:17

Customizing the issues in a new Agile board
08:07
About the Instructor
Dan LeFebvre
4.5 Average rating
875 Reviews
3,708 Students
7 Courses
Best-selling author and productivity expert

Thanks for stopping by. I'm a best-selling author, and a 3D generalist, photographer, podcaster and blogger. For over a decade, I've worked to become more productive in my career while allowing myself time to follow my personal goals on the side. In that time, I've found success in the productivity space as I've written a few books to share my processes. Now, I'm hoping to continue helping you be more productive here at Udemy. Got questions? Let me know!