Introduction to ERP Systems
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Introduction to ERP Systems

Learn the principles of ERP systems and how to apply ERP solutions to your company or project.
3.1 (71 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
1,729 students enrolled
Created by Stefan Markov
Last updated 3/2015
Current price: $10 Original price: $20 Discount: 50% off
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  • 3.5 hours on-demand video
  • 1 Supplemental Resource
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Understand the principles of ERP systems
  • Decide which class of ERP solutions is best for the project at hand
  • Know the details of how the ERP will be implemented
  • Prepare a realistic budget and timeline
  • Know what an ERP can bring to the company
  • Learn the practical aspects of an ERP implementation
View Curriculum
  • Basic business knowledge - understand the logic of sales, purchases, accounting, finance, production, etc.
  • Basic IT knowledge - understand the logic of computers, tablets, servers, network, Internet, etc.

The Introduction to ERP Systems course is designed to give a overview of the process of implementing ERP systems. It is generally a practical course, derived from real life experience with many projects in various countries and industries.

Learn about ERP systems, how they work and how to implement them with this comprehensive course, that covers a variety of key topics, including:

  • What business software is available today, what is ERP
  • Characteristics of ERP systems
  • The good, the bad and the ugly side of implementing ERP systems
  • Types of ERP solutions available today
  • Costs of the project and budgeting for your ERP system
  • Implementation phases and timeline
  • Business model of the ERP systems
  • IT infrastructure, on-premise and cloud solutions
  • Integration with other solutions
  • ERP project lifecycle
  • Disaster recovery and business continuity

At the end of the course, you will have a clear idea about what ERP systems are, how they are implemented, what the risks and opportunities are and how the implementation should be planned. The course contains much behind the curtain insight, which you can use to select your system better, plan your project more successfully, lower your project cost and achieve better results from the ERP system. For example you will learn that the mid-level ERP systems today are more powerful than ever, turning them into a sweet spot for most projects at the moment. You will also learn that you should start your ERP project with the minimum viable license possible, something that will save you substantial costs in support fees.

The course is designed to be easily understood and followed. You will need some basic knowledge about business and IT concepts, however beyond that the lectures give you comprehensive information about each of the topics covered. That is why the course will be interesting both for beginners in the field and for seasoned users, who need knowledge in specific areas.

Who is the target audience?
  • People, who have already started or are considering starting an ERP project for their business
  • Project Managers for ERP implementation on client's side
  • Managers, who are considering business software as a way to develop the company
  • IT personnel, who would like to know how to plan for ERP implementation
  • ERP system users, who would like to know the logic of the systems in more details
  • Students with IT/Business profile, who would like to know the real life aspects of ERP systems
  • This course is not intended to teach a specific ERP system. It is a general introduction to ERP
  • Advanced ERP users and ERP Project Managers would probably not benefit from this course as much
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Curriculum For This Course
25 Lectures
What is an ERP?
8 Lectures 42:49

This is the general description of the course coverage, the teaching methodology employed and the expected knowledge, that you will gain from the course. Please review it before you start with the video materials.

2 pages

Sales, purchases, finance, accounting, reporting, etc. - these are the key building elements of the modern company. We will comment on their connections, functions and information needs, that a business solution like ERP can cover.
Preview 04:38

The lecture covers what the key business solutions available today are. It dicusses in details the place of the ERP system in the whole picture, what ERP systems give more than the other solutions and where they are not so good.

Software Solutions for Business

The lecture discusses what key characteristics distinguish ERP systems as a class of solutions. It discusses the structure of the ERP systems as solutions.

What really is an ERP

In practice there are many areas where ERP systems shine and this lecture comments on them in details. They include:

  • Integration
  • Functionality
  • Reliability
  • Scalability
  • Security, etc.
ERP systems - the Good

Not all is good with ERP however, here I disucss what the bad sides of the process are. They include:

  • Price
  • Complexity
  • Risks of the project, etc.
ERP systems - the Bad

Unfortunately quite a large number of ERP projects fail completely. This lecture will discuss the implications, as well as give you tips on how to handle issues.

ERP systems - the Ugly

This lecture tries to see the balance between good and bad things, and make a conclusion about the overall effects of ERP systems and why they are implemented. Overall the good outweigh the bad, which is why ERP systems are implemented across the board.

Why do we implement ERP systems

Section 1 Quiz
8 questions
ERP systems today
6 Lectures 55:15

There are literally thousands of solutions in the world that are in some way described as ERP by their authors. I will try to offer a classification and discuss some of the key players and the levels that these solutions form. In general there are big differences between the various solutions so when you see an ERP in the name of a product, that is not a guarantee of quality and features by itself.

High end, mid market and low end ERP solutions

There are many obvious features about ERP systems that you can see on demos, on websites, webcasts, etc. However a variety of features, which are really important for your project, may end up completely unnoticed. This lecture focuses on such topics, including:

  • Security model
  • Development model
  • Administration, etc.
EPR systems: behind the curtains

This lecture focuses on the various ways you can deploy your sustem. In today's world people think everything should be in the cloud and there is logic to this idea. However ERP systems are still largely implemented internally, the lecture also covers why that is the case.

On-premise, cloud and SaaS ERP solutions

There are many questions you need to address when you select an ERP system. It is not easy to make the right choice because you have to balance over a number of parameters you need to be aware of. The lecture suggests what key factors you should have in mind to select the right class of ERP for you and even the specific system you can implement.

Preview 06:34

Although you must invest substantioal amount of money for completing an ERP projets, they are usualy not a one time deal. Whichever deployment option you choose, you will have significant recurring costs on the project. They include:

  • Licenses
  • Implementation and support services, etc.
The business model that ERP systems sell

Here I try to build a comprehensive model of what ERP are, how they are implemented and how they are supported over the long run. This is a complex picture as it contains numerous elements, but you should have it in mind when going for an ERP project.

All pieces of the puzzle in and ERP implementation

Section 2 Quiz
8 questions
Implementing an ERP
7 Lectures 01:20:01

It is very important that you plan your ERP project well. This lecture will teach you how to do this efficiently and effectively, so that your project is successful.

Planning your system

The most obvious cost of any implementation is the licenses for it. However in most projects they are way less than all other investments you need to do. They include IT infrastructure, networking, implementation services, etc.

Budgeting of an ERP System

The internal resource spends more time on the project than the implementing partner. The idea that you will just pay and get a finished system without the significant time end effort of the company, is not how things happen in practice. Be prepared to work on the project for it to be successful.

Internal organization

This lecture discusses the IT infrastructure that you need for your ERP implementation. Even if you have a cloud solution, you may still need to improve your infrastructure. And considering the number of projects that utilize on-premise solution, the need for IT investments becomes quite clear.

IT Infrastructure

The project looks into the typical ERP project timeline. It includes:

  • Pre-implementation (idea of the project, business process analysis, decision)
  • Implementation (selection of supplier, business analysis, development, testing, launch, support on start)
  • Post-implementation phase (long term support, upgrades and development)
Typical ERP project timeline

Although ERP systems are powerful, we often need to integrate them with other solutions. Learn what types of solutions are usually integrated and some of the options of how this can be achieved.

Integration of ERP with other solutions

ERP projects bear substantial risks. They include:

  • Time and cost overruns
  • Failure to reach results
  • Complete project failures, etc.

The lecture covers an overview of these risks.

Key risks in the process

Section 3 Quiz
8 questions
Some advanced topics
4 Lectures 33:03

The ERP project is a long term devourer for the company. It should be live and growing long after the implementation is complete. This lecture looks on the overall dynamics of the process and how the system lives in the company.

ERP project lifecycle

Just a bunch of IT stuff...but you should be aware of it because it is vitally important for your ERP project. The lecture will give you a good prospective of what they are and how ERP systems should be covered in this respect.

Business continuity and Disaster recovery

A case study on an ERP project from practice. It is about a recently merged production company, having issues with:

  • Information flow
  • Reporting
  • Business processes
  • Multiple systems, etc.

The case study discusses on the effect of the ERP system I implemented and how it helped address all of the above issues.

ERP Case Study

Section 4 Quiz
4 questions

The title says it all, really :-)
Good luck with the ERP :-)
About the Instructor
Stefan Markov
3.1 Average rating
71 Reviews
1,729 Students
1 Course
Business Solutions in Action

Work Experience

Founder of Dill Venutres, an idea development hub, based in Bulgaria, Europe. One of our projects is Dill Advisory, a consultancy business network, focused on providing top quality services in the areas of Management Consultings, IT and IT solutions, Transaction Support, M&A Support, Business and Financial Modelling.

Founder and General Manager of Rinamar Ltd., a professional consulting company, working in the area of Project Management for the implementation of ERP, CRM, BI solutions, IT management, Business Process optimization, Organizational restructuring.

I have manged and consulted the implementation of ERP systems in more than 15 companies. Many of my projects were in Bulgaria, although I have projects in other countries in Europe and Africa. I have hands on experience with high and solutions like Infor LN and Microsoft Dynamics AX, mid market general solutions like Microsoft Dynamics NAV and Maconomy, as well as various low end local solutions.

I have experience with managing project on international level and on various business and people cultures. In terms of industries, I have personal experience as project manager of consultant in ERP projects in Retail, Wholesale, Distribution, Transport and Logistics, Chemical industry, Building industry, Shipyard, Printing House, Advertising, PR, Building Automation, Wood and Flooring, Internet Service Provider and IT Hardware and Software Solution Provider.

In addition to ERP, I also have experience with other business IT solutions, including CRM, BI, BPM and specialized developed solution for business.