Introduction to Emotional Intelligence
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Introduction to Emotional Intelligence

Emotional Intelligence in the Workplace
0.0 (0 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
2 students enrolled
Created by Steve Clack
Last updated 6/2017
English
Curiosity Sale
Current price: $10 Original price: $20 Discount: 50% off
30-Day Money-Back Guarantee
Includes:
  • 1 hour on-demand video
  • 2 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Define and practice self management, self awareness, self regulation, self motivation and empathy
  • Understand, use and manager emotions
  • Identify the benefits of emotional intelligence
  • How to effectively impact others
View Curriculum
Requirements
  • None
Description

This course will give you an introduction to the tools you need to be emotionally Intelligent in your workplace. An employee with high emotional intelligence can manage his or her own impulses, communicate effectively with others, solve problems and build rapport in tense situations. These employees also have empathy, remain optimistic even in the face of adversity and are gifted at educating and persuading, perfect in a sales situation or resolving customer complaints in a customer service role.

Who is the target audience?
  • Students who want an introduction in soft skills, specifically foreign language students
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Curriculum For This Course
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Introduction
1 Lecture 01:54
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What is Emotional Intelligence
1 Lecture 09:34
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Four Skills in Emotional Intelligence
1 Lecture 03:28
Four Skills in Emotional Intelligence
03:28
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Verbal Communication Skills
1 Lecture 04:24
Verbal Communication Skills
04:24
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Non-Verbal Communication Skills
1 Lecture 02:37
Non Verbal Communication Skills
02:37
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Social Management and Responsibility
1 Lecture 03:07
Social Management and Responsibility
03:07
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Tools to Regulate your Emotions
1 Lecture 03:30
Tools to Regulate your Emotions
03:30
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Gaining Control
1 Lecture 04:54
Gaining Control
04:54
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Business Practices Part 1
1 Lecture 04:21
Business Practices Part 1
04:21
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Business Practices Part 2
1 Lecture 03:27
Business Practices Part 2
03:27
2 More Sections
About the Instructor
Steve Clack
0.0 Average rating
0 Reviews
2 Students
1 Course
Soft Skills in the Workplace Expert

Many trainers have been teaching for over 20 years, however, I have been "doing" for over 20 years!. I have led large teams for global corporates, run small startups, developed successful strategies for businesses and the people within those businesses.

Having studied at the Australian College of Applied Psychology, I have taken all my years of people management experience, a Diploma in Human Resources, Teaching English as a Foreign Language and Teaching Business English and combined all this knowledge to produce a series of 12 courses designed for self improvement in the workplace. 

An Introduction to Emotional Intelligence in the Workplace

An Introduction to Negotiation Skills

An Introduction to Assertiveness and Self Confidence

An Introduction to Organisational Skills

An Introduction to Communication Strategies

An Introduction to Critical Thinking

An Introduction to Conflict Resolution

An Introduction to Personal Productivity 

An Introduction to Supervising Others

An Introduction to Manager Management

An Introduction to Time Management

An Introduction to Stress Management   

More recently I have taken these training course to developing countries and have trained people in India, Cambodia, Thailand, Vietnam and Sri Lanka. My style is concise and to the point. I try to strip out all the waffle and leave you with many golden nuggets that you can take away and use on on a daily basis. (NOTE: A large portion of any revenue generated through these courses goes directly many good causes in Cambodia)

I look forward to helping you achieve your goals, dreams and ambitions.

Regards

Steve