Introduction to Business Process Modeling

Learn how to analyze, model, and improve your organization's business processes.
4.2 (179 ratings)
Instead of using a simple lifetime average, Udemy calculates a
course's star rating by considering a number of different factors
such as the number of ratings, the age of ratings, and the
likelihood of fraudulent ratings.
1,588 students enrolled Bestselling in Process
83% off
Take This Course
  • Lectures 16
  • Length 1.5 hours
  • Skill Level Intermediate Level
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
Wishlisted Wishlist

How taking a course works


Find online courses made by experts from around the world.


Take your courses with you and learn anywhere, anytime.


Learn and practice real-world skills and achieve your goals.

About This Course

Published 12/2014 English

Course Description

This course will teach you the fundamentals of business process modeling.

The course starts with an overview of business process management, then dives into modeling techniques. The course wraps up with a detailed case study on improving operational processes of an airport.

The course should take no more 90 minutes to complete.

This is a great next step for students taking "Fundamentals of Business Analysis."

UPDATE: The audio issue has been resolved! Some of you found that the last few seconds of some lectures were being cut off. Now fixed.

What are the requirements?

  • Prerequisite: "Fundamentals of Business Analysis" (available on Udemy) or a similar course

What am I going to get from this course?

  • Manage, improve and reengineer business processes
  • Model processes using flowcharts, UML activity diagrams and BPMN business process diagrams
  • Apply their knowledge to real-world processes

Who is the target audience?

  • Business Analysts
  • Project Managers and Product Managers
  • Systems development and QA professionals
  • Functional staff interested in process management

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Course Overview

Overview of the course. Who the course is designed for. About the instructor.

Section 2: Business Process Management

All about business processes. What they are, what they're for, and how they're composed.


All about managing business processes. Three types of processes. Mini-history of BPM.


First, an overview of the business process life cycle. Then an overview of several BPM methodologies, focusing on Lean Six Sigma.

Section 3: Business Process Modeling

Concepts of process modeling, focusing on the attributes of a good modeling notation.


All about swim lane flowcharts. How good are they for modeling processes?


How to construct UML activity diagrams. Do they fare any better for modeling processes?


The basics of business process diagram construction. How well do they fit the need?

Section 4: Scenario

Overview of the course scenario. Introduction to the problem and the approach to resolving it.


Define phase of the scenario. Here we will define the process "ecosystem."


Measure phase of the scenario. In this phase, we'll decide what to measure and how to measure it.


Analyze phase of the scenario. Here we'll look at each step in the process to identify where the problems are.


Improve phase of the scenario. In this phase, we'll design our new process (and implement it).


Control phase of the scenario. Here we monitor the new process and look for opportunities to improve it further.


Conclusion of the scenario. What did we learn?

Section 5: Course Conclusion

Course conclusion... Where to go next!

Students Who Viewed This Course Also Viewed

  • Loading
  • Loading
  • Loading

Instructor Biography

Don Hussey, Business Analyst Training

Don Hussey serves as Managing Director of Client Service and Business Development for Seventh Morning LLC.

Prior to founding Seventh Morning, Mr. Hussey was Senior Vice President of Global Internet Strategy for a global financial institution. In this role, he drove online strategy for the private bank, oversaw all business analysis and project management for the bank’s online channel, and overhauled the way these functions were run.

Before this role, Mr. Hussey was a star Project Manager/Business Analyst with a major investment bank. There, he managed the delivery of numerous critical projects and participated on teams that reengineered the project oversight process and introduced user-focused development disciplines.

Earlier in his career, Mr. Hussey held various roles in sales and sales management, client service, operations, and technology.

Ready to start learning?
Take This Course