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Introduction to Business Process Modeling

Learn how to analyze, model, and improve your organization's business processes.
4.2 (193 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
1,656 students enrolled
Created by Don Hussey
Last updated 12/2014
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  • 1.5 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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This course will teach you the fundamentals of business process modeling.

The course starts with an overview of business process management, then dives into modeling techniques. The course wraps up with a detailed case study on improving operational processes of an airport.

The course should take no more 90 minutes to complete.

This is a great next step for students taking "Fundamentals of Business Analysis."

UPDATE: The audio issue has been resolved! Some of you found that the last few seconds of some lectures were being cut off. Now fixed.

Who is the target audience?
  • Business Analysts
  • Project Managers and Product Managers
  • Systems development and QA professionals
  • Functional staff interested in process management
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What Will I Learn?
Manage, improve and reengineer business processes
Model processes using flowcharts, UML activity diagrams and BPMN business process diagrams
Apply their knowledge to real-world processes
View Curriculum
  • Prerequisite: "Fundamentals of Business Analysis" (available on Udemy) or a similar course
Curriculum For This Course
Expand All 16 Lectures Collapse All 16 Lectures 01:40:05
Course Overview
1 Lecture 04:06

Overview of the course. Who the course is designed for. About the instructor.

Preview 04:06
Business Process Management
3 Lectures 18:56

All about business processes. What they are, what they're for, and how they're composed.

Preview 04:17

All about managing business processes. Three types of processes. Mini-history of BPM.

Preview 04:49

First, an overview of the business process life cycle. Then an overview of several BPM methodologies, focusing on Lean Six Sigma.

The Business Process Life Cycle and Methodologies
Business Process Modeling
4 Lectures 38:20

Concepts of process modeling, focusing on the attributes of a good modeling notation.

Business Process Modeling Concepts

All about swim lane flowcharts. How good are they for modeling processes?

Swim Lane Flowcharts

How to construct UML activity diagrams. Do they fare any better for modeling processes?

UML Activity Diagrams

The basics of business process diagram construction. How well do they fit the need?

BPMN Business Process Diagrams
7 Lectures 36:15

Overview of the course scenario. Introduction to the problem and the approach to resolving it.


Define phase of the scenario. Here we will define the process "ecosystem."


Measure phase of the scenario. In this phase, we'll decide what to measure and how to measure it.


Analyze phase of the scenario. Here we'll look at each step in the process to identify where the problems are.


Improve phase of the scenario. In this phase, we'll design our new process (and implement it).


Control phase of the scenario. Here we monitor the new process and look for opportunities to improve it further.


Conclusion of the scenario. What did we learn?

Course Conclusion
1 Lecture 02:28

Course conclusion... Where to go next!

About the Instructor
4.2 Average rating
1,791 Reviews
13,029 Students
5 Courses
Business Analyst Training

Don Hussey serves as Managing Director of Client Service and Business Development for Seventh Morning LLC.

Prior to founding Seventh Morning, Mr. Hussey was Senior Vice President of Global Internet Strategy for a global financial institution. In this role, he drove online strategy for the private bank, oversaw all business analysis and project management for the bank’s online channel, and overhauled the way these functions were run.

Before this role, Mr. Hussey was a star Project Manager/Business Analyst with a major investment bank. There, he managed the delivery of numerous critical projects and participated on teams that reengineered the project oversight process and introduced user-focused development disciplines.

Earlier in his career, Mr. Hussey held various roles in sales and sales management, client service, operations, and technology.

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