As a Leader: Influencing Behavior in the 21st Century
5.0 (5 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
539 students enrolled
Wishlisted Wishlist

Please confirm that you want to add As a Leader: Influencing Behavior in the 21st Century to your Wishlist.

Add to Wishlist

As a Leader: Influencing Behavior in the 21st Century

Concise Leadership Training for Organizations
5.0 (5 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
539 students enrolled
Created by Kenneth Warren
Last updated 1/2017
English
Price: $20
30-Day Money-Back Guarantee
Includes:
  • 2.5 hours on-demand video
  • 87 Articles
  • 14 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Prolong a positive impact on your employees
  • Influence behavior
  • Connect employee values to desired behaviors
  • Implement employees according to their personality strengths
  • Utilize emotional intelligence to improve your personal and social competence
  • Explore perceptions to influence behavior
  • Shape the attitude-behavior link
  • Motivate employees through classic techniques
  • Lead by example with Corporate Athleticism
  • Earn the trust of your employees
  • Use effective communication to influence behavior
  • Persuade employees to take action
View Curriculum
Requirements
  • You should have a passion for developing your leadership and management skills
Description

Let me tell you a story. I worked for an organization that had many teams. I was fortunate enough to work within two teams that were polar opposites; this gave me a firm understanding of the effects that leadership had on human behavior. Leadership in the first team was commanding and controlling, while leadership in the second team was trusting and empowering. The second team could connect employee values to the overall objective, which in turn influenced employee attitudes, commitment, and trust. The result was higher morale, productivity, retention, and loyalty within an effective and unified team. Leadership in the second team knew, that when you understand why people behave, you are better prepared to influence how people behave. The field of understanding and influencing behaviors is called Organizational Behavior, and as a leader, it is imperative to understand how to influence behaviors - ethically. Of course, you can command and control your employees, but such transactional leadership often devalues human potential and innovation when used exclusively. Influencing behavior in the 21st century begins with the study of knowledge about your employees and the application of behavioral modification techniques.

My name is Kenneth Warren and I’m an MBA student in Arlington, Virginia. I earned a Bachelor of Science in Management after an enlistment in the United States Army and a deployment to Afghanistan. Before that, I was a in a band for nearly ten years. We toured the US, the Middle East, and Asia; performed with international acts such as Bon Jovi and the Gin Blossoms; and were featured on TV networks such as MTV and E! Entertainment.

Because of my exposure to diverse leadership styles, I decided to utilize my management background to create a course that helps leaders transform their leadership position into a role that influences organizational behavior. The course material demonstrates this through the study and application of the following behavioral elements: I begin with a discussion on values and personality, then I dive into the importance of emotional intelligence. Influencing perception, attitude, and motivation are explored. Then I talk about the behavioral effects of stress and trust. Finally, I explain the significance of effective communication and how it can be used to ethically persuade employee behaviors. These topics are crucial in prolonging a positive impact on your employees, and the learning objective is to help you do that.

It doesn’t matter if you are a new or seasoned leader – if you aren’t familiar with these topics and how you can utilize them to influence behavior, then this course is for you. If you are familiar with these topics, then a new perspective may help you approach uncooperative employees with a fresh mentality.

By the end of the course you will be equipped to:


Influencing Behavior in the 21st Century:

  • Understand the connection between leadership and organizational behavior.


Assumptions & Values:

  • Make the connection between values and behavior.
  • Conduct an audit of your values.
  • Connect employee values to organizational objectives.


Personality:

  • Gain insight into your personality and your employees' personalities.
  • Think of your personality as a brand to be managed with personality regulators.
  • Implement employees according to their personality strengths, while developing weaker traits.
  • Work with clashing personalities.


Emotional Intelligence:

  • Understand how leaders use Affective Events Theory.
  • Learn how to mitigate emotional labor.
  • Use the Emotional Intelligence Framework to improve your personal and social competence.
  • Utilize empathy to solve problems and impact employee competence.


Perception:

  • Understand how perceptions are formed which then reinforce and influence behaviors.
  • Learn how self-perception improves impression management.
  • Compare perception and reality.
  • Understand how social perceptions can create stereotypes.
  • Use Attribution Theory to view the world objectively.


Attitude:

  • Shape the attitude-behavior link.
  • Manipulate behavioral factors contributing to job satisfaction and organizational commitment.
  • Consider the alignment between employees and their environment and job.
  • Trigger positive attitudes with organizational justice.
  • Learn how attitude contributes to absenteeism and turnover.


Motivation:

  • Motivate employees with their innate needs.
  • Motivate employees with their thought processes.
  • Learn how to use the seven classic motivation techniques.


Stress:

  • Take advantage of stress to increase morale and productivity.
  • Understand role demands and how to reform them.
  • Practice Corporate Athleticism.
  • Experience Flow.


Trust:

  • Examine how trust and credibility are earned.
  • Understand the effects of high-trust organizations.
  • Develop a culture of trust.
  • Learn about empowerment.


Communication:

  • Examine the views of communication.
  • Understand how communication influences behavior.
  • Outline the eight basic components of communication.
  • Learn about active listening.
  • Utilize body language.
  • Explore the principle of self-disclosure.
  • Improve your perception of your audience.
  • Communicate effectively by understanding generational differences.


Persuasion:

  • Differentiate between influence and persuasion.
  • Learn how to use the principles and purposes of persuasion.
  • Develop your charisma through the Platinum rule.
  • Understand Aristotle's three elements of persuasion.
  • Utilize the two rhetorical strategies of persuasion.
  • Explore the appeal to emotions.
  • Implement the alignment of emotional expression and emotional feeling.

 

If you aren’t satisfied with the course, you have a 30-day, no-questions-asked, money-back guarantee. So, if you want to know more about influencing behavior in the 21st century, take this course. I hope to chat with you in the Q&A room.

 

***Full course script available for download in Lecture 2***

 

This course is dedicated to my leadership in Nemesis Troop, 4th Squadron, 2d Cavalry Regiment; Dr. Charles Thomas, Jr.; my family; and, of course, my wife, Amy.

Who is the target audience?
  • New leaders who want to influence employee behaviors
  • Seasoned leaders who want a new perspective to approach uncooperative employees
Compare to Other Leadership Courses
Curriculum For This Course
154 Lectures
02:56:37
+
Bio & Course Objective
1 Lecture 02:23
  • Kenneth Warren's short biography.
  • Explanation of why the course was created.
  • Overview of course material.
  • Presentation of the course learning objective: To prolong a positive impact on your employees.
  • Overview of end-of-course skills.
Preview 02:23
+
What is Leadership?
5 Lectures 02:30
Welcoming Gifts
00:22


  • Define Leadership.
  • Define Organizational Behavior.
  • Understand the connection between the two.
Preview 01:45


+
Assumptions & Values
4 Lectures 06:38

  • Define values.
  • Understand assumptions.
  • Make the connection between values and behavior.
  • Conduct an audit of your values.
  • Connect employee values to organizational objectives.
Preview 06:05


+
Personality
10 Lectures 13:07
Personality Learning Objectives
00:11

  • Define personality.
  • Think of yourself as a brand to be managed with personality regulators.
Personality & Behavior
05:09

Organizational Discussion on Personality & Behavior
00:09

  • Gain insight into your personality and your employees' personalities.
  • Implement employees according to their personality strengths, while developing weaker strengths.
  • Conduct The Big Five Personality Test.
The Big Five
02:53

Organizational Discussion on The Big Five
00:07

  • Gain insight into your personality and your employees' personalities.
  • Implement employees according to their personality strengths, while developing weaker strengths.
  • Conduct the Myers-Briggs Personality Test.
MBTI
02:31

Organizational Discussion on MBTI
00:07

  • Work with clashing and negative personalities.
Dealing with Clashing Personalities
01:24

Organizational Discussion on Dealing with Clashing Personalities
00:08

Personality Takeaways
00:25

Personality
3 questions
+
Emotional Intelligence
10 Lectures 10:50
Emotional Intelligence Learning Objectives
00:05

  • Define emotions.
  • Influence behaviors by considering emotions.
What are Emotions?
00:59

Organizational Discussion on What are Emotions?
00:03

  • Understand how leaders use Affective Events Theory to manifest positive behaviors.
Affective Events Theory
01:45

Organizational Discussion on Affective Events Theory
00:08

  • Learn how to recognize emotional labor.
Emotional Labor
01:14

Organizational Discussion on Emotional Labor
00:04

  • Understand why emotions are important.
  • Examine reactive behavior from the brain's point-of-view.
  • Use the Emotional Intelligence Framework.
Emotional Intelligence
05:50

Organizational Discussion on Emotional Intelligence
00:13

Emotional Intelligence Takeaways
00:28

Emotional Intelligence
3 questions
+
Perception
12 Lectures 11:40
Perception Learning Objectives
00:08

  • Understand how perceptions are formed, which then reinforce behaviors.
  • Examine the Darden Graduate Business School Foundation illustration to understand behavior.
Perception & Behavior
01:34

Organizational Discussion on Perception & Behavior
00:04

  • Learn how self-perception improves impression management.
  • Examine your own biases.
  • Understand the effects of your deliberate behavior.
Self-Perception
02:46

Organizational Discussion on Self-Perception
00:09

  • Compare perception and reality.
Visual Perception
01:16

Organizational Discussion on Visual Perception
00:12

  • Understand how social perceptions can create stereotypes.
Social Perception
01:23

Organizational Discussion on Social Perception
00:08

  • Use Attribution Theory to view the world objectively.
Attribution
03:19

Organizational Discussion on Attribution
00:08

Perception Takeaways
00:31

Perception
3 questions
+
Attitude
12 Lectures 09:55
Attitude Learning Objectives
00:10

  • Define attitude.
  • Understand the factors contributing to job satisfaction and organizational commitment.
The Attitude-Behavior Link
01:26

Organizational Discussion on The Attitude-Behavior Link
00:05

  • Analyze the person-environment fit within your organization.
  • Ensure alignment of values to influence attitude.
Person-Environment Fit
02:09

Organizational Discussion on Person-Environment Fit
00:04

  • Understand why managing psychological contracts is important to influencing behavior.
Psychological Contract
01:07

Organizational Discussion on Psychological Contract
00:07

  • Understand different perceptions of fairness.
  • Trigger positive attitudes with organizational justice.
  • Mitigate social loafing.
Organizational Justice
02:28

Organizational Discussion on Organizational Justice
00:09

  • Learn how attitude contributes to absenteeism and turnover.
  • Examine other causes of absenteeism and turnover.
Absenteeism & Turnover
01:29

Organizational Discussion on Absenteeism & Turnover
00:04

Attitude Takeaways
00:35

Attitude
3 questions
+
Motivation
19 Lectures 19:07
Motivation Learning Objectives
00:07

  • Define motivation.
  • Understand how the following theories are meant to work.
Motivation & Behavior
01:34

Organizational Discussion on Motivation & Behavior
00:03

  • Explain how to use Hierarchy of Needs Theory to discover motivations and influence behaviors.
Hierarchy of Needs Theory
02:44

Organizational Discussion on Hierarchy of Needs Theory
00:08

  • Explain how to use ERG Theory to discover motivations and influence behaviors.
ERG Theory
01:36

Organizational Discussion on ERG Theory
00:07

  • Explain how to use Two-Factor Theory to discover motivations and influence behaviors.
Two-Factor Theory
01:39

Organizational Discussion on Two-Factor Theory
00:07

  • Explain how to use Acquired Needs Theory to discover motivations and influence behaviors.
Acquired Needs Theory
02:02

Organizational Discussion on Acquired Needs Theory
00:12

  • Explain how to use Equity Theory to discover motivations and influence behaviors.
Equity Theory
01:57

Organizational Discussion on Equity Theory
00:05

  • Explain how to use Expectancy Theory to discover motivations and influence behaviors.
Expectancy Theory
02:30

Organizational Discussion on Expectancy Theory
00:07

  • Explain how to use Reinforcement Theory to discover motivations and influence behaviors.
Reinforcement Theory
02:53

Organizational Discussion on Reinforcement Theory
00:06

  • Explore these theories to discover what influences your employees' behaviors.
Motivation Conclusion
00:41

Motivation Takeaways
00:26

Motivation
3 questions
+
Stress
19 Lectures 18:31
Stress Learning Objectives
00:06

  • Define stress.
  • Explore the General Adaptation Syndrome.
  • Manage the workload of your employees to influence behaviors.
Stress & Behavior
03:11

Organizational Discussion on Stress & Behavior
00:07

  • Develop job design models to alleviate role ambiguity.
Role Ambiguity
02:02

Organizational Discussion on Role Ambiguity
00:05

  • Mitigate role conflict by manipulating your span of control.
Role Conflict
01:39

Organizational Discussion on Role Conflict
00:04

  • Balance distress and eustress.
Role Overload
01:00

Organizational Discussion on Role Overload
00:05

  • Control the information available to employees to limit fragmented focus and erratic behaviors.
Information Overload
01:22

Organizational Discussion on Information Overload
00:06

  • Achieve balance with the scientifically proven amount of telecommuting.
Work-Life Balancing Act
01:22

Organizational Discussion on Work-Life Balancing Act
00:07

  • Manage stress and increase your organization's competitive advantage with Corporate Athleticism.
Corporate Athleticism
02:19

Organizational Discussion on Corporate Athleticism
00:06

  • Manage stress and increase job satisfaction with "Flow."
Flow
01:40

Organizational Discussion on Flow
00:07

  • Provide an empowering and autonomous work environment to reduce stress and influence desired behaviors.
Concluding Ways to Manage Stress
02:02

Stress Takeaways
00:57

Stress
3 questions
+
Trust
10 Lectures 13:17
Trust Learning Objectives
00:05

  • Examine the many definitions of trust.
  • Understand what trust is a measurement of.
Preview 02:03


  • Examine how trust is earned.
How Trust is Earned
04:57

Organizational Discussion on How Trust is Earned
00:09

  • Understand the effects of high-trust organizations.
Effects of High Trust
02:16

Organizational Discussion on Effects of High Trust
00:04

  • Learn about empowerment and how it increases behaviors associated with organizational citizenship.
  • Learn what management must do to empower employees.
Empowerment
02:48

Organizational Discussion on Empowerment
00:07

Trust Takeaways
00:39

Trust
3 questions
3 More Sections
About the Instructor
Kenneth Warren
5.0 Average rating
5 Reviews
539 Students
1 Course
MBA Student

Currently, I'm an MBA student with a Bachelor of Science in Management who has a passion for small business development. I was a Cavalry Scout in the United States Army, and am experienced in managing systems and developing people during organizational transformation. Before the military, I was in a band for nearly ten years. After I received a 2-year certificate in Professional Music from Berklee College of Music, we toured the United States, the Middle East, and Asia; performed with international acts such as Bon Jovi and the Gin Blossoms; and were featured on TV networks such as MTV and E! Entertainment. While I'm determined to achieve growth, efficiency, and knowledge through participative management and situational leadership, I’m also seasoned in empowering others to solve problems ethically, prompting an increase in their own capacity to change and adapt.