How to become a highly inclusive team leader or manager

Learn to leverage a diversity of skills, experience and perspectives to drive success for you and your organisation

Created bySkill Boosters, Pearn Kandola LLP

Last updated 6/2019

English

What you'll learn

The benefits of being an inclusive organisation
The key traits of inclusive leadership
The skills necessary to become an inclusive leader
Why inclusive leaders and inclusive teams are more effective
How to build an inclusive culture
The importance of building inclusive relationships
How tackling the impact of unconscious bias in the workplace leads to better decision-making.

Course content

5 sections • 19 lectures • 53m total length

Introduction to inclusive leadership2:11
If we think about diversity as being the ‘mix’, an inclusive leader is one who is able to actively draw out and use the knowledge, skills and insights of this mix and use them to best effect.

What makes an inclusive culture?3:19
An inclusive culture is one where everyone feels they can be themselves and that their contribution is valued.
Psychological safety3:38
Key to an inclusive culture is being able to express our views, challenge things and ask questions without fear of negative consequences.
Servant behaviour2:58
Servant behaviour is all about supporting and working for each other in the interests of the wider team.
Inclusive language3:32
Using inclusive language enables you to communicate your intent and belief in inclusion.

Why are relationships important?0:51
Work isn't just about getting things down on paper. It's about building productive and supportive relationships with those around us.
How inclusive leaders build relationships2:55
Inclusive leaders don't rely on favourites in their team - they invest time in getting to know everybody and understanding their individual strengths and skills.
Responding to ideas and suggestions2:19
The way we respond to other people's ideas and suggestions is extremely important for creating trust and building relationships.
In-groups, out-groups and fault lines4:31
In-groups are an important part of human relationships. They make us feel valued and important, and they show us that we fit in and that we’re part of a community.
Networks2:28
Inclusive leaders understand the importance of informal networks and invest time and effort in building and sharing their own.
Cohesive teams and groupthink1:30
Highly cohesive teams are like a well-oiled machine and work quickly and efficiently - but they can also be at risk of 'groupthink'.
The physical environment1:41
Our physical environment can have consequences for the way we make and maintain relationships at work.
Remote teams3:17
Creating virtual opportunities for remote team members to get to know each other can help build trust and understanding.

How do inclusive leaders make decisions?1:00
Inclusive leaders have a clear understanding of their own unconscious biases and take steps to ensure that they don't affect their decisions.
The impact of bias5:47
Inclusive leaders don't rely on favourites in their team - they invest time in getting to know everybody and understanding their individual strengths and skills.
Time deviance1:29
There is a tendency for us to be biased in favour of people who work in a traditional full-time job and biased against those who don't.
Addressing bias4:19
Inclusive leaders take active steps to learn about their unconscious biases and tackle them.
Why diverse teams are more effective2:13
Research has shown that diverse teams led by inclusive leaders typically outperform homogenous ones.
Why conflict can be a good thing3:04
We tend to think of conflict as being entirely negative – but the right kind of conflict can be beneficial.

Requirements

No prior knowledge required.

Description

Inclusive leaders know how to leverage a diversity of skills, experience and perspectives in a way that delivers competitive advantage for their organisation. This course looks at the signature traits of inclusive leadership and explains the skills required to become a highly inclusive team leader or manager.

If we think about diversity as being the ‘mix’, then an inclusive leader is one who is able to actively draw out and use the knowledge, skills and insights of this diverse mix. Inclusive leaders do this by creating an inclusive workplace culture, building inclusive relationships both within their immediate team and beyond, and eliminating the impact of unconscious bias on their decisions.

Produced in partnership with leading business psychology consultancy Pearn Kandola, this ground-breaking training contains up-to-the-minute insights from pioneers in the field of inclusive leadership, combined with original drama demonstrating inclusive leadership in action and tools for developing inclusive leadership skills at all levels of your organisation.

Who this course is for:

Anyone who wants to acquire the skills necessary to become a highly inclusive team leader or manager.

How to become a highly inclusive team leader or manager

What you'll learn

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Course content

Introduction1 lecture • 2min

Culture4 lectures • 13min

Relationships8 lectures • 20min

Decision-making6 lectures • 18min

Quiz0

Requirements

Description

Who this course is for: