Human Resources Excellency Program 1
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Human Resources Excellency Program 1

Human Resources Excellency - How to get and keep your winning team (Program 1)
4.3 (24 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
282 students enrolled
Last updated 5/2014
English
Current price: $10 Original price: $50 Discount: 80% off
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30-Day Money-Back Guarantee
Includes:
  • 1.5 hours on-demand video
  • 1 min on-demand audio
  • 18 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Understanding Hiring Smart and Top Grading
  • Learning to motivate your workforce
  • Learning to conduct effective performance reviews
  • Learning to retain work staff
View Curriculum
Requirements
  • Basic understanding of the business industry
  • Knowledge of the English language
Description

Anyone who has experience managing staff and/or working within a Human Resources department will know that the success of an organization is greatly impacted by the success of staff management. From recruitment to goal setting and topgrading, performance reviews to employee retention and conflict resolution to managing change, HR professionals and line managers keep the integral cogs turning.

Recently, with the impact of a global recession, HR professionals have faced new challenges resulting from budget cuts, redundancies and mergers. But now the tides are turning once again, and with an increasingly positive economic shift, organizations are looking to the future by consolidating their HR effectiveness and efficiency. The new focus is staff retention and building a loyal workforce that will ensure an organizations’ future success.

The Human Resources Excellency – ‘How To Get and Keep Your Winning Team’ program, includes your eLearning access and book, covers all the essential elements to building and keeping the resources you want e.g. Recruitment, Topgrading, Performance Reviews and Target Setting, and Staff Retention.

Who is the target audience?
  • Anyone looking to gain an understanding of Human Resources and its practical application in the business environment.
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Curriculum For This Course
Expand All 78 Lectures Collapse All 78 Lectures 06:47:26
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Hiring Smart Part 1
11 Lectures 07:58

This lecture will talk about Smart Hiring.

Preview 00:16

This lecture will talk about why hiring seems easy.

Preview 00:49

This lecture will discuss to do lists and expectations for hiring smart.

Preview 01:15

This lecture will discuss technical skills and the competencies table.

Preview 00:49

This discussion will focus on the attributes of hiring smart.

Preview 00:26

This lecture will discuss having others check your list.

Preview 00:17

This lecture will talk about legally complaining.

Preview 01:10

This lecture will discuss chart reviews and essentials.

Preview 01:32

This discussion will address creating the job description.

Preview 00:28

This lecture will talk about getting the word out.

Preview 00:56

Hiring Staff Exercise 1
1 page
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Hiring Smart Part 2
11 Lectures 08:05

This lecture will talk about narrowing your application.

Narrow your Application Tool
00:52

This lecture will discuss preparing for the interview and the resources needed.

Prepare for the Interview and Resources
00:43

This lecture will discuss knowing how to talk to applicants and asking them the right questions.

Know Who You Are Talking To and What are the Right Questions
00:25

This lecture will discuss not discriminating and using open-ended questions.

Do Not Discriminate and Open-Ended
01:00

This lecture will discuss hiring relevant to the position and to the individual.

Relevant to the Position and the Individual
00:42

This lecture will talk about conducting the interview.

Conduct the Interview
00:56

This lecture will discuss evaluation and review.

Evaluation and In Review
01:07

This lecture will explain conducting a background check and extending the offer.

Background Check and Extend the Offer
00:34

This lecture will talk about the summary of hiring smart.

Summary
01:46

Hiring Staff Exercise 2
2 pages

Quiz One
2 questions

This PDF file contains Section 3 of this course. You can download the complete e book at the end of this course.

Reading Assignment for Sections 2 and 3
20 pages
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Top Grading
9 Lectures 11:42

This lecture will explain top grading.

What is Top Grading?
01:38

This lecture will talk about A-players.

What Do We Mean By A-Players?
00:33

This lecture will discuss choosing the best of the rest and appropriate compensation.

Best of the Rest and Appropriate Compensation
00:48

This lecture will discuss the big question and implementation from top down.

The Big Question and Implement From the Top Down
01:07

This lecture will discuss best practices, talent reviews, and scorecards.

Best Practices, Talent Review and Scorecards
03:04

This lecture will discuss the interview process and the three types of interviews.

Interview Process and Three Types of Interview
01:49

This lecture will discuss the screening and reference check.

Screening, Topgrading and Reference Check
02:43

Top Grading Exercise 3
2 pages

Quiz Two
2 questions

This PDF file contains Section 4 of this course. You can download the complete e book at the end of this course.

Reading Assignment Section 4
24 pages
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Team Building Part 1
9 Lectures 23:37

This lecture will talk about working as a team.

Working in a Team
02:22

This lecture will discuss the types of teams and teamwork success.

Types of Teams and Teamwork Success
03:14

This lecture will discuss employee involvement and team conflict.

Employee Involvement and Team Conflict
02:23

This lecture will talk about the team leader’s role in managing conflict.

Team Leaders Role in Managing Conflict
02:40

This lecture will discuss leadership and learning to be a leader.

Leadership and Learning to be a Leader
03:38

This lecture will explain the LEAD model.

LEAD Model
03:17

This lecture will talk about knowing the kind of leader you are.

What Sort of Leader Are You?
01:40

This lecture will discuss leading by example and the management process.

Lead by Example and Management Process
04:23

This PDF file contains Section 5 of this course. You can download the complete e book at the end of this course.

Reading Assignment Section 5
27 pages
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Team Building Part 2
8 Lectures 12:20

This lecture will talk about how to motivate the team.

How to Motivate?
00:49

This lecture will discuss the coaching staff and skills in team building.

Coaching Staff and Skills
03:39

This lecture will explain working together as a team and discuss why training is needed.

Working Together and Why is Training Needed?
01:13

This lecture will discuss contributing to the team and talk about learning organizations.

Contributing to Your Team and Learning Organizations
01:27

This lecture will discuss the development cycle and performance appraisals in team building.

Development Cycle and Performance Appraisals
02:05

This lecture will discuss cross training and poor management.

Cross Training and Poor Management
03:07

Team Building Exercise 4
2 pages

Quiz Three
2 questions

This PDF file contains Section 6 of this course. You can download the complete e book at the end of this course.

Reading Assignment Section 6
29 pages
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Motivating Your Workforce
7 Lectures 05:58

This lecture will explain why motivation is not all about the money.

It's Not the About the Money
00:35

This lecture will discuss reward and recognition and its costs and factors.

Reward and Recognition and The Cost and Factors
01:09

This lecture will discuss attainable goals and clear instructions.

Challenging but Attainable Goals and Clear Instruction
00:41

This lecture will discuss meaningful tasks and feedback.

Meaningful Tasks and Feedback
01:04

This lecture will explain rewards and incentives.

Rewards and Incentives
01:08

This lecture will discuss no single rewards, who benefits, and the bottom line.

No Single Rewards, Who Benefits and The Bottom Line
01:21

Motivating Exercise 5
1 page

Quiz Four
2 questions
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Conducting Effective Performance Reviews
8 Lectures 05:12

This lecture will explain performance reviews and the ten tips for conducting an effective performance review.

Performance Reviews, Avoidance and Ten Tips
01:35

This lecture will explain being prepared, leading with the positive, and not being confrontational.

Being Prepared, Lead with the Positive and Don't be Confrontational
00:46

This lecture will discuss keeping it real and being consistent.

Keep it Real and Be Consistent
00:45

This lecture will discuss making performance reviews two-way and knowing what is important.

Make It a Two-way and What's Important?
00:42

This lecture will discuss balancing work and life and being a good listener.

Discuss Work / Life Balance and Be a Good Listener
00:27

This lecture will discuss reviewing regularly and signs of success.

Review Regularly and Signs of Success
00:57

Performance Review Exercise 6
1 page

Quiz Five
2 questions

This PDF file contains Section 8 of this course. You can download the complete e book at the end of this course.

Reading Assignment Section 8
27 pages
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Staff Retention
7 Lectures 07:51

This lecture will explain the retention of quality and what can we do to retain staff.

Retention of Quality and What Can We Do?
01:12

This lecture will discuss research, best practices, and motivational strategies.

Research, Best Workplaces and Six Motivational Strategies
01:56

This lecture will discuss quotes, rates, and the most important attributes.

Quote, Rates and Most Important Attribues
01:11

This lecture will discuss some surveys such as collecting feedback, ask and cluster surveys.

Collecting Feedback, Ask and Cluster Surveys
01:30

This lecture will discuss new starter feedback, 'stay' surveys, and the exit interview.

New Starter Feedback, 'Stay' Survey and Exit Interview Survey
02:02

Staff Retention Exercise 7
1 page

Quiz Six
2 questions

This PDF file contains Section 9 of this course. You can download the complete e book at the end of this course.

Reading Assignment Section 9
14 pages
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Course Resources
3 Lectures 00:00

This e book contains the entire Human Resources Excellence Program 1 course in a PDF format.

Human Resources Excellence Program 1 Complete Certificate Kit Book
162 pages

Top Grading Exercise Answers
1 page

This PDF file contains all the answers to all the quizzes in each section of this course.

Quiz Answer Sheet
3 pages
1 More Section
About the Instructor
The Art Of Service
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413 Reviews
4,971 Students
57 Courses
Quality education for Career Driven IT Professionals

What drives us?

In one word? YOU

You are front, center and behind every decision we make in our business.

  • You are starting out in the IT industry
  • You are serious about your career
  • You need certifications on your resume to get that first interview

For you we created the Foundation level courses as well as the Core Series for IT

  • You are an IT Professional with a proven career
  • You need to stay in touch with changes in the industry
  • You need to continue to show your value to the business to ensure your job is secure
  • You want to find out what else would make your IT career more solid

For you we created the Specialist and Intermediate level courses as well as the Core Series for IT

  • You are implementing Processes and methodologies in your company
  • You are managing a team of people and need to look good
  • You started your own business and are looking for template documents to ‘hit the ground running’
  • You need to present on a subject at the next team meeting and are not quite sure where to start

For you we created the Toolkits as well as the Core Series for IT


Our motto:
Every Career driven IT Professional needs to be able to afford quality IT educational materials to stay relevant in their job, irrespective of current position, budget or geographical location.

We do most of the work behind the scenes so that you can focus on your professional education and your career within the IT industry.

We see it as our job to ensure we give you the most up to date information you need to succeed in achieving that goal at a price-point that is makes it accessible to most professionals.