What you'll learn

Understanding Hiring Smart and Top Grading
Learning to motivate your workforce
Learning to conduct effective performance reviews
Learning to retain work staff

Course content

11 sections • 74 lectures • 1h 26m total length

Introduction to the Human Resource Excellency Program 12:26

Smart Hiring0:16
This lecture will talk about Smart Hiring.
Hiring Seems Easy0:49
This lecture will talk about why hiring seems easy.
To Do List and Expectations1:15
This lecture will discuss to do lists and expectations for hiring smart.
Technical Skills and Competencies Table0:49
This lecture will discuss technical skills and the competencies table.
Attributes0:26
This discussion will focus on the attributes of hiring smart.
Have Others Check your List0:17
This lecture will discuss having others check your list.
Legally Complaint1:10
This lecture will talk about legally complaining.
Chart Review and Essentials1:32
This lecture will discuss chart reviews and essentials.
Create the Job Description0:28
This discussion will address creating the job description.
Get the Word Out0:56
This lecture will talk about getting the word out.
Hiring Staff Exercise 11:00

Narrow your Application Tool0:52
This lecture will talk about narrowing your application.
Prepare for the Interview and Resources0:43
This lecture will discuss preparing for the interview and the resources needed.
Know Who You Are Talking To and What are the Right Questions0:25
This lecture will discuss knowing how to talk to applicants and asking them the right questions.
Do Not Discriminate and Open-Ended1:00
This lecture will discuss not discriminating and using open-ended questions.
Relevant to the Position and the Individual0:42
This lecture will discuss hiring relevant to the position and to the individual.
Conduct the Interview0:56
This lecture will talk about conducting the interview.
Evaluation and In Review1:07
This lecture will discuss evaluation and review.
Background Check and Extend the Offer0:34
This lecture will explain conducting a background check and extending the offer.
Summary1:46
This lecture will talk about the summary of hiring smart.
Hiring Staff Exercise 22:00
Quiz One
Reading Assignment for Sections 2 and 320:00
This PDF file contains Section 3 of this course. You can download the complete e book at the end of this course.

What is Top Grading?1:38
This lecture will explain top grading.
What Do We Mean By A-Players?0:33
This lecture will talk about A-players.
Best of the Rest and Appropriate Compensation0:48
This lecture will discuss choosing the best of the rest and appropriate compensation.
The Big Question and Implement From the Top Down1:07
This lecture will discuss the big question and implementation from top down.
Best Practices, Talent Review and Scorecards3:04
This lecture will discuss best practices, talent reviews, and scorecards.
Interview Process and Three Types of Interview1:49
This lecture will discuss the interview process and the three types of interviews.
Screening, Topgrading and Reference Check2:43
This lecture will discuss the screening and reference check.
Top Grading Exercise 32:00
Quiz Two
Reading Assignment Section 424:00
This PDF file contains Section 4 of this course. You can download the complete e book at the end of this course.

Working in a Team2:22
This lecture will talk about working as a team.
Types of Teams and Teamwork Success3:14
This lecture will discuss the types of teams and teamwork success.
Employee Involvement and Team Conflict2:23
This lecture will discuss employee involvement and team conflict.
Team Leaders Role in Managing Conflict2:40
This lecture will talk about the team leader’s role in managing conflict.
Leadership and Learning to be a Leader3:38
This lecture will discuss leadership and learning to be a leader.
LEAD Model3:17
This lecture will explain the LEAD model.
What Sort of Leader Are You?1:40
This lecture will talk about knowing the kind of leader you are.
Lead by Example and Management Process4:23
This lecture will discuss leading by example and the management process.
Reading Assignment Section 527:00
This PDF file contains Section 5 of this course. You can download the complete e book at the end of this course.

How to Motivate?0:49
This lecture will talk about how to motivate the team.
Coaching Staff and Skills3:39
This lecture will discuss the coaching staff and skills in team building.
Working Together and Why is Training Needed?1:13
This lecture will explain working together as a team and discuss why training is needed.
Contributing to Your Team and Learning Organizations1:27
This lecture will discuss contributing to the team and talk about learning organizations.
Development Cycle and Performance Appraisals2:05
This lecture will discuss the development cycle and performance appraisals in team building.
Cross Training and Poor Management3:07
This lecture will discuss cross training and poor management.
Team Building Exercise 42:00
Quiz Three

It's Not the About the Money0:35
This lecture will explain why motivation is not all about the money.
Reward and Recognition and The Cost and Factors1:09
This lecture will discuss reward and recognition and its costs and factors.
Challenging but Attainable Goals and Clear Instruction0:41
This lecture will discuss attainable goals and clear instructions.
Meaningful Tasks and Feedback1:04
This lecture will discuss meaningful tasks and feedback.
Rewards and Incentives1:08
This lecture will explain rewards and incentives.
No Single Rewards, Who Benefits and The Bottom Line1:21
This lecture will discuss no single rewards, who benefits, and the bottom line.
Motivating Exercise 51:00
Quiz Four

Performance Reviews, Avoidance and Ten Tips1:35
This lecture will explain performance reviews and the ten tips for conducting an effective performance review.
Being Prepared, Lead with the Positive and Don't be Confrontational0:46
This lecture will explain being prepared, leading with the positive, and not being confrontational.
Keep it Real and Be Consistent0:45
This lecture will discuss keeping it real and being consistent.
Make It a Two-way and What's Important?0:42
This lecture will discuss making performance reviews two-way and knowing what is important.
Discuss Work / Life Balance and Be a Good Listener0:27
This lecture will discuss balancing work and life and being a good listener.
Review Regularly and Signs of Success0:57
This lecture will discuss reviewing regularly and signs of success.
Performance Review Exercise 61:00
Quiz Five
Reading Assignment Section 827:00
This PDF file contains Section 8 of this course. You can download the complete e book at the end of this course.

Retention of Quality and What Can We Do?1:12
This lecture will explain the retention of quality and what can we do to retain staff.
Research, Best Workplaces and Six Motivational Strategies1:56
This lecture will discuss research, best practices, and motivational strategies.
Quote, Rates and Most Important Attribues1:11
This lecture will discuss quotes, rates, and the most important attributes.
Collecting Feedback, Ask and Cluster Surveys1:30
This lecture will discuss some surveys such as collecting feedback, ask and cluster surveys.
New Starter Feedback, 'Stay' Survey and Exit Interview Survey2:02
This lecture will discuss new starter feedback, 'stay' surveys, and the exit interview.
Staff Retention Exercise 71:00
Quiz Six
Reading Assignment Section 914:00
This PDF file contains Section 9 of this course. You can download the complete e book at the end of this course.

Requirements

Basic understanding of the business industry
Knowledge of the English language

Description

Anyone who has experience managing staff and/or working within a Human Resources department will know that the success of an organization is greatly impacted by the success of staff management. From recruitment to goal setting and topgrading, performance reviews to employee retention and conflict resolution to managing change, HR professionals and line managers keep the integral cogs turning.

Recently, with the impact of a global recession, HR professionals have faced new challenges resulting from budget cuts, redundancies and mergers. But now the tides are turning once again, and with an increasingly positive economic shift, organizations are looking to the future by consolidating their HR effectiveness and efficiency. The new focus is staff retention and building a loyal workforce that will ensure an organizations’ future success.

The Human Resources Excellency – ‘How To Get and Keep Your Winning Team’ program, covers all the essential elements to building and keeping the resources you want e.g. Recruitment, Topgrading, Performance Reviews and Target Setting, and Staff Retention.

Who this course is for:

Anyone looking to gain an understanding of Human Resources and its practical application in the business environment.

What you'll learn

Explore related topics

Course content

Introduction1 lecture • 2min

Hiring Smart Part 111 lectures • 9min

Hiring Smart Part 211 lectures • 30min

Top Grading9 lectures • 38min

Team Building Part 19 lectures • 51min

Team Building Part 27 lectures • 14min

Motivating Your Workforce7 lectures • 7min

Conducting Effective Performance Reviews8 lectures • 33min

Staff Retention7 lectures • 23min

Course Resources2 lectures • 4min

Requirements

Description

Who this course is for: