Find online courses made by experts from around the world.
Take your courses with you and learn anywhere, anytime.
Learn and practice real-world skills and achieve your goals.
The Global Business Outsource Processing industry is experiencing tremendous growth. Due to global economic conditions, many companies have chosen to outsource tasks and operations to remain competitive in the global marketplace. For some startup individual entrepreneurs it is still a new challenge- outsourcing overseas. In this course we shall focus on how to smartoutsource your virtual assistant from the Philippines.
Why the Philippines? The Philippines has become a top outsourcing destination by hundreds of global companies for virtual assistants for many good reasons such as: low labor hourly rates, english proficient workforce with neutral accent, western culture affinitity and the filipino people's dedication to work , flexibility to adapt to other cultures and work conditions- all combine to ideals of a great team collaborator.
The following were the top 10 Philippine global business outsourcing companies in 2010 that earned millions in dollar revenues : Accenture, Convergys, Teletech Customer Care, JP MOrgan Chase Bank, Stream International Global Services, Aegis People Support, Sykes Asia, Sitel ,Telephilippines, Telus . Also in 2011 , the Philippine BPO industry earned 11 billion US dollars.
If you are a startup entrepreneur you too can take advantage of the same opportunities these big companies have chosen through outsourcing .
Here are the main course topics we shall be covering to help you.
1.What is outsourcing? what is offshoring?
2. What is a virtual assistant?
3.The five reasons why you should outsource ?
4. The Factors and events that led to global outsourcing
5. Rise of Philippine business outsource processing - number one in voice , number two in non-voice- a 25 US billion dollar industry in the Philippines by 2016
6. Types of virtual assistants you can hire
7. Where and how to find your virtual assistants fast in the Philippines
8. Guide to interviewing and training your Philippine virtual assistant
9. Do you choose a company, agency or hire direct?
Not for you? No problem.
30 day money back guarantee.
Learn on the go.
Desktop, iOS and Android.
Certificate of completion.
|Section 1: Introduction|
Target audience: startup entrepreneurs that need outsourcing assistance . Introduction discusses topics to be covered in this course.
|Section 2: Definitions|
|What is Outsourcing? What is Offshoring? Defining terminology|
|the reasons why businesses outsource|
|Define what a virtual assistant does|
|What tasks to outsource to your virtual assistant- also discussion of IT BPO and KPO - Information technology, Business process outsourcing and Knowledge process outsourcing|
|Section 3: Factors and events that led to IT Outsourcing|
|Review historical dates in the information technology timeline|
|mega events for IT Outsourcing- the factors that pave the way for IT outsourcing|
|Section 4: Types of Virtual Assistants|
|What does a genera virtual assistant do?|
|what does an article and content writer do?|
|what does an seo and internet marketer do?|
|what does a va graphic designer do?|
|what does a video and audio virtual assistant do?|
|what does a virtual assistant website developer do?|
|Current Cost of Hiring Philippine Virtual Assistants|
|freelancers versus fulltimers|
|Section 5: Rise of Philippine Business Outsource Processing in the Philippines|
|Philippine History and Demographics|
|Philippine Business Process Outsourcing companies and statistics|
|why hire Philippine virtual assistants?|
|Section 6: How to Smartoutsource your Philippine Virtual Assistant|
|create a job description|
|website job boards to find Philippine virtual assistants|
|company, agency or direct hire|
|Interviewing your Philippine Virtual assistant|
|Paying your Philippine virtual assistant|
Training your VA
The Filipino Work Culture
|Section 7: Why it's more fun in the Philippines- End notes|
Ms. Arianne Symmes is a digital media publisher. She holds a BS Civil Engineering degree from the University of the Philippines and a Master's Degree in Engineering from California State University, Northridge. Her professional career has spanned the construction, real estate and information technology industries. Ms. Symmes has assumed top positions in marketing, engineering design, project management and training roles in various projects.She is a great blend of Asian heritage and American business management practice. .Presently she is chairing the 1st Philippine BPO Virtual Assistant Conference to be held this July 2013.