How to Smartoutsource Your Virtual Assistant
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How to Smartoutsource Your Virtual Assistant

Delegate, be efficient and achieve more in life by doing less- smartoutsource your virtual assistant in the Philippines
5.0 (3 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
90 students enrolled
Last updated 5/2013
English
Price: $20
30-Day Money-Back Guarantee
Includes:
  • 1.5 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • by the end of this course you should be able to find, interview and outsource your virtual assistant in the Philippines
  • take advantage of global outsourcing for your business
  • have a better understanding of the Philippine culture and work ethic
  • outsource repetitive and time consuming tasks so you can free up your productivity time
View Curriculum
Requirements
  • internet
  • global mindset
Description

The Global Business Outsource Processing industry is experiencing tremendous growth. Due to global economic conditions,  many companies have chosen to outsource tasks and operations to remain competitive in the global marketplace. For some startup individual entrepreneurs it is still a new challenge- outsourcing overseas. In this course we shall focus on how to smartoutsource your virtual assistant from the Philippines.  

Why the Philippines? The Philippines has become a top outsourcing destination by hundreds of global companies for virtual assistants for many good reasons such as: low labor hourly rates, english proficient workforce with neutral accent, western culture affinitity and the filipino people's dedication to work , flexibility to adapt to other cultures and work conditions- all combine to ideals of a great team collaborator.  

The following were the top 10 Philippine global business outsourcing companies in 2010 that earned millions in dollar revenues : Accenture, Convergys, Teletech Customer Care, JP MOrgan Chase Bank, Stream International Global Services, Aegis People Support, Sykes Asia, Sitel ,Telephilippines, Telus . Also in 2011 , the Philippine BPO industry  earned 11 billion US dollars. 

If you are a startup entrepreneur you too can take advantage of the same opportunities these big companies have chosen through outsourcing .  

 Here are the main course topics we shall be covering to help you.

1.What is outsourcing? what is offshoring?

2. What is a virtual assistant?

3.The five reasons  why you should outsource ?

4. The Factors and events  that led to global outsourcing

5. Rise of Philippine business outsource processing - number one in voice , number two in non-voice-  a 25 US billion dollar industry in the Philippines  by 2016

6. Types of virtual assistants you can hire

7. Where and how to find your virtual assistants fast in the Philippines

8. Guide to interviewing and training your Philippine virtual assistant

9. Do you choose a company, agency or hire direct?


Who is the target audience?
  • startup entrepreneurs who need to delegate tasks and find a team to work their projects
  • individuals who value team collaboration and respect the talents of global team members who are culturally diverse
  • people who have a win-win attitude and a clear program for newly hired virtual assistants
  • people who have an understanding of globalization effects on the workplace and willing to explore new ways of collaboration
  • for very busy people who want to outsource repetitive tasks or tasks that need more expertise
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Curriculum For This Course
Expand All 26 Lectures Collapse All 26 Lectures 01:28:44
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Introduction
1 Lecture 02:02
 Target audience: startup entrepreneurs  that need outsourcing assistance . Introduction discusses topics to be covered in this course.
Preview 02:02
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Definitions
4 Lectures 16:19
What is Outsourcing? What is Offshoring? Defining terminology
Preview 04:16

the reasons why businesses outsource
Preview 03:46

Define what a virtual assistant does
What is a virtual Assistant?
03:39

What tasks to outsource to your virtual assistant- also discussion of IT BPO and KPO - Information technology, Business process outsourcing and Knowledge process outsourcing
What to outsource?
04:38
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Factors and events that led to IT Outsourcing
2 Lectures 08:52
Review historical dates in the information technology timeline
Historical Dates
03:11

mega events for IT Outsourcing- the factors that pave the way for IT outsourcing
Mega Events for IT Outsourcing
05:41
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Types of Virtual Assistants
8 Lectures 17:23
What does a genera virtual assistant do?
general virtual assistant
05:00

what does an article and content writer do?
article and content writer
01:10

what does an seo and internet marketer do?
SEO and internet marketer
01:18

what does a va graphic designer do?
Graphic Designer
01:04

what does a video and audio virtual assistant do?
Video and Audio
01:30

what does a virtual assistant website developer do?
Website Developer
02:49

Current Cost of Hiring Philippine Virtual Assistants
Costs of hiring Philippine virtual assistants
03:27

freelancers versus fulltimers
Freelancers versus fulltimers
01:05
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Rise of Philippine Business Outsource Processing in the Philippines
3 Lectures 11:06
Philippine History and Demographics
Philippine Demographics and History
03:51

Philippine Business Process Outsourcing companies and statistics
Philippine BPO Companies and Statistics
03:30

why hire Philippine virtual assistants?
Lecture 18 Why Hire Philippine VA's?
03:45
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How to Smartoutsource your Philippine Virtual Assistant
7 Lectures 32:23
create a job description
create a job description
04:49

website job boards to find Philippine virtual assistants
Websites to FInd Philippine VA's
09:59

company, agency or direct hire
Company ,Agency or Direct HIre
06:25

Interviewing your Philippine Virtual assistant
Interviewing Your Philippine VA
04:45

Paying your Philippine virtual assistant
Paying Your Philippine VA
01:36

Training your VA
01:46

The Filipino Work Culture
03:03
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Why it's more fun in the Philippines- End notes
1 Lecture 00:39
End notes
00:39
About the Instructor
Arianne Globaltechsource
5.0 Average rating
3 Reviews
90 Students
1 Course
digital media publisher

Ms. Arianne Symmes is a digital media publisher. She holds a BS Civil Engineering degree from the University of the Philippines and a Master's Degree in Engineering from California State University, Northridge. Her professional career has spanned the construction, real estate and information technology industries. Ms. Symmes has assumed top positions in marketing, engineering design, project management and training roles in various projects.She is a great blend of Asian heritage and  American business management practice. .Presently she is chairing the 1st Philippine BPO Virtual Assistant Conference to be held this July 2013.