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At this end of this telephone sales training course you will be able to:
Cold calling works, only when you focus on your skills. By the end of this course, you will master your phone skills and you will grow your business!
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|Section 1: Introduction|
|Section 2: Structuring and the Sales Process|
Your Sales ProcessPreview
|Section 3: Understanding Your Clients|
Why People Buy
How People Buy
Logical and Emotional Purchasing
|Section 4: How to be More Effective with Inbound and Outbound Calls|
Levels of Interest
|Section 5: The Secrets of Communication|
3 Communication Factors
|Section 6: Improve Your Voice and Your Questioning Skills|
Methods of Improving How You Sound on the Phone
10 Phone Sales Questioning Techniques
|Section 7: How to Present Over the Phone|
Features Tell, Benefits Sell
|Section 8: How to Overcome Objections and Close the Sales|
Golden Rules of Closing
|Section 9: Post-Course Assignment|
Alen Mayer, aka the Chief Sales Introvert, is President and CEO of North American Sales Training Corp., a global sales training and consulting company. North American Sales Training helps sales people finding and winning new clients.
Alen lives, eats and breathes sales and combines 22 years of experience in international sales and business development with a rational no-nonsense practical approach to selling.
Today he is a newly appointed President of the Sales Association Ontario Chapter and President of the International Association of NLP Sales Professionals. He was voted #2 on the list of Top 50 Most Influential People in Sales Lead Management in 2013; he is one of the Top 25 Sales Influencers for 2012, published author of 7 sales titles including “Trigger Events", "Missing Piece to Sales Success" and “Selling For Introverts".
Whether you need to sharpen cold-calling techniques or prospecting strategies, Alen will improve your business. He works closely with business owners and entrepreneurs to create a tailor-made, irresistible scripts for their sales team.
Visit his website or call 647-427-1588 for more information about his powerful sales training seminars, in-house workshops, and speaking engagements.