This course teaches you how to make sales calls - successfully.
Unfortunately, we receive too many phone calls today which are very poorly carried out - which try and pressurise us into a sale, and which are often rude, abrupt and deceitful.
However, there is a good way to make calls - one which focuses on the caller rather than you, and which is 180 degrees different to the traditional call.
There are ten modules to go through, each one is short, no longer than eight minutes. A workbook is included for you to download, and to use in the exercises.
Also included are questions to test your knowledge and to see how much you have learnt!
Good look, and enjoy!
Listen to this example of a call. Take notes and make comments and what you think is good and what is not good. Does it sound familiar? Perhaps you have had a call like this? Once you have completed this move on to the next section and listen to our feedback.
Learn how to structure your sales calls with this five step apprach.
Build your very own call script during this lecture
Confidence can be a big problem in sales. We often have to face up to the prospect saying "NO" and sometimes we can take in personally if we are not careful.
During this lecture you will learn how to face up to that rejection and learn to accept it as a part of the role.
The way we speak, and our tonality, confidence and speed of talk are key to being successful.
During this lecture you will learn how to come over confidently, and manage the sales conversation the way you want it to go. remeber you only have 15 seconds or so to make the right impression.
To be successful with your sales calls you must plan to make calls on a regular basis, track those calls and hold yourself accountable. Watch this lecture to learn more and download the enclosed spreadsheet.
When you make sales calls, you will encounter gatekeepers - people who answer the phone on behalf of their boss, such as a personal assistant.
During this lecture you will learn how to work with the gatekeeper to get through to the person you want to speak to.
I currently run a sales training businesses helping people to become more confident in sales and win more business.
Prior to starting a sales training business, I was a sales person, manage and then director, for a variety of companies, in the software and aerospace industries. This career spanned some 25+ years, and during this time I achieved many successful sales across the globe and made a great number of friends. Using this first hand experience, coupled with several years of training in different training methods, I now help others to exceed their goals.