3 Steps To Improve Your Communications Skills

Learn how to Improve communication skills and take control of conversations by applying Ontological Methods.
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  • Lectures 47
  • Length 6 hours
  • Skill Level All Levels
  • Languages English, captions
  • Includes Lifetime access
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    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 3/2015 English Closed captions available

Course Description

In this course, you will learn to become aware of your body, emotions, and language so you can choose and control how they impact the way you converse with others and interact with the world around you.

This course explores the intention (or purpose) of conversation. The way we can become effective communicators is to learn what it is we're actually saying. When we know what we're saying, then we understand how we see the world.

To put it another way: we can choose to engage in full, rich, satisfying conversations with others through understanding language use and how our word selection reflects our perception of and expectation from human interactions.

We learn how to improve communication skills through the six speech acts:

  • Requests
  • Offers
  • Promises
  • Assertions
  • Assessments
  • Declarations

Through practice, we become skilled at conversation with our networks, bosses, colleagues, teams, friends, and loved ones.

By the end of this course, you'll understand how the actions you take in your life – based on the Ontological Methods you learn in the course videos and materials – can lead to new perspectives, great conversations, and increased opportunities for positive human connection.

What Is Ontological Coaching?

Ontology, as taught by the Newfield Network, is the knowledge of how you are "being" in the world through your body/movement, thoughts/emotions, and language. Your body, thoughts and language are all interrelated. When you change one of these three components, you cause the other two to change or shift – for better or worse.

Ontology affects your conversations and their outcomes at work, home, and play. Conversation is more than talk; it's about how we move our bodies, feel and interpret emotions, and choose our words.

Take Action & Enroll

Enroll now, make the commitment and jump straight into the course right now. I know this course will revolutionize the way you look at language!

See you on the inside and check out the preview videos to see what value you'll be getting!

Talk soon,

Thushyanthan

What are the requirements?

  • Be curious about communication.
  • Allow yourself to be a learner and possibly a beginner.

What am I going to get from this course?

  • Establish a new framework of understanding regarding communication.
  • Understand the role of the body, emotions and language to improve communication skills.
  • Learn about the 5 body dispositions and their associated postures, breathing pattern, story and emotion.
  • Know about the six Speech Acts.
  • Know about how Requests, Offers and Promises are related.
  • Notice the difference between Assertions (facts) and Assessments (opinions).
  • Learn when and how to make effective Declarations.
  • Learn about Ontological Methods for effective communication.
  • Understand Ontological Methods and models (e.g. B-E-L model and O-A-R model) for effective communication.

What is the target audience?

  • This course is for you if you are looking to improve your communication skills in your career, or with your family, or in your community.
  • This course is intended to help you explore and develop a new framework of understanding and connect it to deeper meaning and purpose in your conversations.
  • Learning to improve your communication skills will help you to understand what kinds of conversations you are in and to take control of them.
  • This course is designed for life coaches, leadership coaches and executive coaches who wish to learn in a new domain of competency.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Section 1: Introduction
02:06

In the following video lectures we are going to learn about how to improve communication skills. This course will set a framework of learning so that you are able to understand the structures and foundations inherent in communication. The information in this course will help you to:

  • Become a more effective communicator in the workplace
  • Change how you approach conversations with your family and your community
  • Develop and improve your communication skills as a leader
  • Notice what kind of conversations you are in and take control of them
3 pages

Here is a brief list of questions and possible solutions you may have when participating in this course. Please refer to this document first if you have technical questions.

01:49

When we learn, we change. We change in ways that we may not even understand during the moment of experience. The thing about learning is that learning is built into our daily interactions. Often it's piece by piece, interaction by interaction, conversation by conversation.

03:14

According to Wikipedia, "Ontology is the philosophical study of the nature of being…" where we take a look at the whole human being including the mind, body, and emotions.

02:56

Let's go back 400 years in time to the early 1600s to get an idea of an ontology, or framework, of understanding. During the 1600s tremendous advances in understanding came about with the works of famous individuals such as Johannes Kepler and Galileo Galilei.

03:24

Laying the foundation for learning how to communicate effectively also means that we, you and I, have to know who exactly we are communicating to.

  • What constitutes each of us as human beings?
  • When we wish to communicate, what and whom do we communicate to?
03:23
The phenomenon of language includes mathematics, astronomy, music and anything that has signs, symbols, rules and structure to make activities possible. Learning how to improve your communication skills involves learning about the phenomenon of language, understand its structures and rules to as tools to coordinate future actions with other human beings.
01:42

Anytime we have a conversation with another human being our language can usually be categorized into one of six possible "Speech Acts." This is amazing especially when you consider the variety of mediums available for conversation. The speech acts are:

  • Requests
  • Offers
  • Promises
  • Assertions
  • Assessments
  • Declarations
Section 2: Speech Acts - Part 1 - Requests / Offers / Promises
01:21

These speech acts are: Requests, Offers, Promises. These are my favorite because a lot of my communication with others involves being of service through offers and fulfilling a need through requests. Both requests and offers are fulfilled through promises. That's why these three go really well together and they form the crux of most of our everyday conversation.

02:03
A request is a speech act we use with other human beings to communicate a need that requires fulfilment. Visiting a restaurant and ordering a plate of food from the waiter is an example of a request.
01:31
Linguistically offers are the reverse of requests. We make offers when we believe and assess that we can provide the fulfillment of something missing for another person.
08:08

The following are elements of effective requests and offers. The more these things are part of the conversation, the more effective your communication becomes:

  • A speaker
  • A committed listener
  • A lack of something
  • Conditions of satisfaction
  • A time frame for completion
  • An assumption of competence
  • A shared background of obviousness
  • Awareness of moods and emotions of speaker and listener
02:32
As children, we may have been taught that promises are "unbreakable" or that they are sacrosanct. With an understanding of the speech acts, a promise is a commitment to act based on the given information. Promises are not the same as guarantees.
02:07
When we are clear, absolutely clear, in voicing our requests and making our offers, our conversations become powerful. With clarity there is less room for error and a greater probability of getting commitment and declaring satisfaction.
Section 3: Speech Acts - Part 2 - Assertions / Assessments / Declarations
01:32

There are two kinds of statements we use in daily life; statements which indicate our "opinions" and statements which describe "facts." Correct identification of these in conversations will result in effectiveness.

01:29

In conversations, assertions allow us to establish "truth." The responsibility and commitment for providing evidence for an assertion is up to the individual, whether speaker or listener.

02:45
Assessments are used by a speaker to make sense of the world around them. This is true of conversations. When we share our opinions with others through conversation, we share our particular world-view.
03:36
Linguistically, declarations do one of four things. Declarations begin, resolve, end or evaluate aspects of life.
02:18

Assertions are either true or false. Assessments are "opinions" or "judgements" on daily occurrences which are grounded or ungrounded. Declarations are either valid or invalid depending on the authority we have to make them.

Section 4: Emotions
03:27

René Descartes' "passions" are known today as "emotions." To Descartes, "passions" were external to the human being and had to be suffered through and endured. In modern psychology, "emotions" are currently understood to be something that the individual generates from within themselves.

04:56
We claimed earlier that as a human being, we have bodies, we have thoughts and we experience emotions. So what exactly is an emotion? Let's explore how The American Heritage® Dictionary of the English Language, 4th Edition defines emotions as.
04:34

There is no strict line to indicate where an emotion ends and a mood begins and vice versa. My interpretations and observations suggest that emotions happen for brief durations of time and moods are sustained for longer periods of time.

03:28

Effective communication is not just about language nor is it just about emotions. We learn to communicate more effectively by combining language and emotion.

Section 5: Body Dispositions
02:32
I want to introduce you to your body. Take a moment to say, "Hi." The claim in this course is that learning how to communicate effectively also means learning from the body.
01:24

There are 5 body shapes or dispositions available for your use in conversations. They are:

  • Centre
  • Resolution
  • Stability
  • Flexibility
  • Openness
07:06

In Ontological Coaching the first body disposition is called "Centre." From the disposition of "Centre" each of us is poised and available to move into any other disposition. Centre makes the space of possibility available.

05:09
Resolution can be powerful because it is a conscious choice we make. Resolution awakens power within us to take action that aligns us to commitment.
05:02
In stability, your jaw is relaxed and there is a hint of a smile on your lips. Your spine is straight, your feet are rooted and your breath is deep and even.
04:46
When you notice a pattern showing up in your movements notice that and consciously choose to break it. Allow your body to move spontaneously. If any word is appropriate to describe flexibility it is the word spontaneous.
04:20
The disposition of openness invites possibilities into life. Relax and allow yourself to be the receiver.
03:13

The shape of your body determines the kind of emotions you experience. This in turn lends itself into the language that you speak. Once you know what kind of situation or conversation you're in, you can consciously direct yourself into a disposition that will serve the conversation.

Section 6: BONUS: Supplementary Video Resources
06:15

This is a BONUS lecture introducing the O-A-R model. Understanding the observer we are will help us to see communication in a new way. It just means noticing. Simple! The tricky part is practicing.

30:38

Martina is a career confidence coach and a facilitator. In this interview Martina defines confidence and talks about how Body-Emotions-Language come together to create it.

Section 7: BONUS: Supplementary Audio Resources
Introduction - MP3
18:27
Speech Acts - Part 1 - MP3
17:32
Speech Acts - Part 2 - MP3
11:35
Emotions - MP3
16:20
Body Dispositions - MP3
33:27
BONUS: Interview With "Career Confidence Coach" Martina Payette - MP3
30:38
Section 8: [TRANSCRIPT] Complete PDF Transcripts
10 pages

PDF Transcript of the interview with Martina Payette. If you haven't had a chance to listen to the interview, perhaps the PDF transcript may be easier to read. It's 10 pages and should be a quick read :) Some of the topics we cover are: How emotions and language are related to confidence; The emotions around developing an existing career or building a new one; A short centering exercise and more...

14 pages

Downloadable PDF Transcript of Section 1. It’s 14 pages long and can be read prior to listening to the video lectures. Another great use for the transcript is to make note of the reflection questions from each of the lectures and do them as self-directed homework.

15 pages
Downloadable PDF Transcript of Section 2. Beautifully illustrated 15 page document that can be used in addition to the video lectures. Another excellent use is to make note of the self-reflection questions and use that as part of self-directed homework.
11 pages

Downloadable PDF Transcript of Section 3. An 11 page illustrated document that you can have with you as you watch the video lectures. Use the questions within the document as part of your self-directed homework.

10 pages

A 10 page PDF document that you can download or have available as you watch the course.

20 pages

A 20 page PDF document of the “Body Dispositions.” This is an excellent companion as you listen along and practise the variety of body dispositions. The invitation is to make use of the self-reflection questions as you continue to deepen your learning and practise.

Section 9: BONUS Offers And Special Coupon Codes For Students
02:02

I’ve worked with clients from all around the world. And every interaction with them is a tremendous joy! I invite you to work with me, as a leadership life coach, to create that life that has meaning and value for you.

1 page

As a BONUS for being a student in this course, I have a special discount on my other courses on Udemy! Check it out on the inside...

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Instructor Biography

Thushyanthan A, Teacher, Leadership Life Coach, Jyotiṣa

Are You Driven By Curiosity?

What new skills do you want to learn?

How do you express your creativity?

How do you become an observer of yourself?

What do you need to do to improve yourself?

What changes do you need to adopt to enliven your spirit?

These are just a few of the questions that I explore with students and learners just like you in my Udemy courses.


Teacher

I strongly believe in 3 key ideas: #1) Education - learn about what matters to you; #2) Coaching - practice and embody that learning; and #3) Leadership - show up "fully and in presence" with others.

Clifton StrengthsFinder(tm) Top 5: Intellection; Connectedness; Input; Strategic; Learner

MBTI Assessment: INFJ; Foresight, developing, guiding, inspiring


Leadership Life Coach

I am a Leadership Life Coach specializing in Ontological Coaching methods. I work with you to create a fulfilling life and career for yourself.

❖ Foundations For Personal Transformation Coach Training

❖ The Art And Practice Of Coaching

❖ Body And Movement Program - Advanced Coach Training Program

Ontological Coaching is based deeply in embracing a person's individuality. In reaching your goals and desires you have a unique and different approach to life.

Instead of obsessively focusing on developing traits, ontological coaching shows you how to use your existing strengths to achieve your goals.


My Story

Like you, I have many interests and hobbies :) After graduating with a B.Sc. in Computer Science, I worked in IT for two years before moving to Japan. There, I studied Japanese business culture and developed ways to blend Japanese business and corporate practices with the Western corporate environment.

After returning, I continued to hone my IT skills and integrate my learning, communication, teaching and coaching skills: 

❖ Learnt a new language

❖ Started a photography business

❖ Trained in Franklin Covey’s leadership skills

❖ Took coach training from Newfield Network

Using ontological coaching methods and other tools, I offer you a chance to see yourself, fully, through a new lens and a benefit from a fresh perspective. I invite you to join in a conversation to enliven your spirit and connect to purpose in your life.

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