User Research: Personas, Scenarios, Task Analyses
- 1.5 hours on-demand video
- 5 Supplemental Resources
- Full lifetime access
- Access on mobile and TV
- Certificate of Completion
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Try Udemy for Business- Create personas
- Create scenarios
- Decide what data needs to be in a persona
- Decide on the best way to document the personas
- Decide on the best way to document the personas
- Describe how enterprise-wide personas are different from project personas
- Describe the process for creating enterprise-wide personas
- Describe how and why to create task analyses
- Describe how to conduct a collaborative task analysis session
- Some experience in the design of technology, such as websites, software, apps, web apps, mobile apps is assumed.
OVER 1000 SUCCESSFUL STUDENTS
Learn how to conduct UX (user experience) research, including personas, scenarios, and task analyses.
When you design a product you make a lot of assumptions. And a major reason that product designs fail is because of these assumptions. The assumptions that will get you into the most trouble are the assumptions you make about your target audience -- who they are, what they want to do, and how they want to do it. In this course you will learn how to create and use personas, scenarios, and task analyses so you are sure you understand your target audience. When you know that, then you can design a successful product.
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Some examples of what's in the course:
- What data to collect about your target audience
- How to verify the accuracy of your target audience data
- How to create personas that your team will actually use
- How to create enterprise-wide personas that can be used across many projects
- Persona mistakes to avoid
- How to document what your target audience wants to do with scenarios
- How user scenarios are different than use-case scenarios
- How to outline the entire user experience of your product BEFORE you design with a task analysis.
- How to decide what to do a task analysis on
- Different formats you can use to create a task analysis
- Who to invite to a task analysis session
- The difference between current and optimized task analyses
- How to decide whether to do a "blue-sky" analysis or one with constraints
- How to use your task analysis during design
- How to plan and conduct an effective user research interview
- Quizzes throughout the course to test your knowledge
- Exercises throughout the course to practice what you are learning
and much, much more!
Click the "Take This Course" button at the top right of this page now and get started right away. If you want your current and next project to be great, then you need to get going right away with user research.
- User Experience Designers, Web Designers, Business Analysts, Usability Professionals
In this lecture you will learn why user research is so important to the design process, and what is covered in this course.
In this lecture you will learn about user personas -- what they are and why they are important, and how and where to get the data for them.
This lecture finishes the section on personas, and covers how to document personas, different types of personas to choose from, project vs.enterprise personas, how many personas to have for a project, and what information to include in your personas.
Try out what you have learned about personas with this exercise. You can send your results to susan@theteamw.com and get feedback.
In this lecture you will learn what a scenario is, why it is important to design, and how to create them.
Try out what you have learned about scenarios with this exercise. You can send your results to susan@theteamw.com and get feedback.
This is Part 1 of Task Analysis. You will learn what a task analysis is, and why it is important.
In this lecture you will learn how to document a task analysis and tips on conducting collaborative group task analysis sessions.
Try out what you have learned about task analyses with this exercise. You can send your results to susan@theteamw.com and get feedback.
In order to do user research you often have to interview someone -- users, stakeholders, and so on. This lecture covers what you need to know to conduct an effective user research interview.
Try out what you have learned about interviewing with this exercise. You can send your results to susan@theteamw.com and get feedback.
If you are planning on taking the UX Certificate Exam, then this study guide will help you prepare.
Here are some ideas for a book to read for more information and classes to take for more learning.