How to Counsel and Fire Personnel Effectively
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How to Counsel and Fire Personnel Effectively

Learn the Skills to Select, Hire and Manage In the First Place and How to Terminate Employment When Necessary
New
0.0 (0 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
0 students enrolled
Created by L.D. Sewell
Last updated 9/2017
English
English [Auto-generated]
Current price: $10 Original price: $195 Discount: 95% off
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Includes:
  • 2 hours on-demand video
  • 1 Article
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • How to handle difficut and often very stressful situations with confidence, authority at the same time doing what needs to be done while treating the other party with the proper courtesy dignity and respect that they deserve.
View Curriculum
Requirements
  • There are no mandatory prerequisites.
Description

Every business will need to fire personnel sooner or later and end other relationships. These are not situations to be taken lightly nor handled by incompetent nor otherwise improperly trained personnel. Handling these situations wrong can cause an already stressful and unpleasant situation for the person being terminated to be much worse on them than ever need be - and it can end very badly for all involved in the worst cases.

Verbal altercations, threats, even physical violence are all real possibilities not to mention regulatory complaints and possible legal issues. 

Some risks are inherent yet the vast majority of the times things go truly sideways and end in some level of tragedy - the root cause can be traced directly back to the person who handled the actual termination and how they went about it.

Learn how to handle these situations the right way.

In this course you will learn not only how to handle an actual termination - but what you can do long before then and should do once it becomes apparent that a termination will be likely in the near future. You will need to counsel the employee involved at the beginning of the problem behavior and document everything you do - and do it all correctly. In some cases the employee may change their behavior and resolve the issues allowing you and your organization to be able to retain them and avoid the need to terminate their employment in the first place.

In the event that fails you will be documenting that you took all reasonable steps prior to the termination. When it comes down to the date and time and the event itself I will walk you through recommendations of what to do - and caution you on things you should absolutely NOT do...

Counseling and firing people is a serious part of business with significant potential repercussions for all involved. Be sure you get the training and develop the skills you need to do it right!

Who is the target audience?
  • Business owners managers and supervisors and anyone else responsible for having difficult conversations with employees.
Compare to Other Business Communication Courses
Curriculum For This Course
40 Lectures
01:51:37
+
Introduction and Course Overview
11 Lectures 50:47



Policies and Procedures - Everyone Needs to Know What to Expect
06:55

Orientation - What It is and Why You Need It
06:42

Training Your Instructors, Presenters, facilitators and Staff
02:49

Establishing and Maintaining Credibility
04:17

They Don't Care What You or the Company Wants
04:10

The Importance of Understanding Motivation
02:52

Continuous Consistent Communication
04:43

Recognition and Rewards - What Matters and Why
05:51
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Application of The Carrot and The Stick
10 Lectures 24:49
Lead By Example and Follow Your Own Rules
01:27

Enforce Policies and Require Adherence to Procedures or Its Pointless
01:59

Design and Implementation of New Progressive Disciplinary Systems
03:49

Reward in Public Counsel in Private
02:29

Manage Your Managers
04:13

Annual and Periodic Reviews
01:52

What You Should and Should NOT Say
01:59

When Its Good for One Its Good For ALL
01:14

Never Make Idle Threats or False Promises
02:20

Review Your Systems Quarterly and Adjust Only When Necessary
03:27
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Conducting Personal Reviews
10 Lectures 16:55
Be Clear With Yourself on the Purpose and Goals of The Meeting
00:31

Create a Written Agenda and Review It Before Your Meeting
00:55

Prepare Yourself In Advance
00:56

Standard and Effective Forms
01:26

Scripts and Role Playing
01:28

Be Clear With The Other Person Why They are There and on The Intended Outcome
01:09

How to Conduct The Review and Conclude The Review
02:36

Have the Employee SIGN The Assessment
01:24

What to do When Things Become Unpleasant
02:53

Clearly Document The Facts - What to Write Down and What NOT to Write Down
03:37
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How to Terminate Employment Properly - When, How and Why
9 Lectures 19:09
Pre-Termination Assessment and Considerations
03:12

Consult Legal Counsel When and as Necessary
02:12

WARNING! Handling Terminations the Wrong Way Can Have Devastating Consequences!
01:33

Scheduling The Termination Meeting - What to Do and What NOT to Do
02:09

Know Your Objective - Be Clear On This Before You Start!
03:14

When Warranted Have a Second Manager of Sit In On The Termination
02:42

NEVER EVER Lay Into, Verbally Disparage or Criticize The Employee
01:44

Keep the Meeting Brief and To The Point
01:22

Course Summary and Closing Remarks
01:01
About the Instructor
L.D. Sewell
4.8 Average rating
2 Reviews
3 Students
8 Courses
Building Better Lives...

Business management, leadership, tactics and systems have been a major interest and focus of mine my entire adult life and remain so to this day. I have been a lifelong student of personal development and  productivity improvement systems, which I have utilized in every position I have ever held. Over the years I have held a variety of positions in several businesses and as an entrepreneur I have started, owned and operated several companies of my own along the way too. 

Every experience has taught me numerous lessons. Many of these lessons have been not only highly beneficial but also enjoyable - others were learned the hard and painful way, and while they certainly weren't any fun they were still very valuable learning experiences.

I have owned or co owned a number of micro and small businesses including wood crafting, medical claims processing, commercial cleaning, transportation consulting, independent recruiting, real estate investing, and soap and candle making companies.

Many years ago I started my own career in trucking - just as you may be considering doing now. I set out with the intention of making trucking my primary profession and I wanted to learn everything I possibly could about the business of trucking. 

What an interesting journey it has been over the last couple of decades and continues to be even now. Over the course of my years in trucking I have held many different positions including;

Professional Truck Driver

Driver Trainer

Third Party CDL Skills Examiner

Instructor

Dispatcher

Recruiter

Human Resource Director

Safety Director

Transportation Consultant

Author

As a result of all these  experiences and from working with all kinds of people and with hundreds of drivers over many years, I am able to provide you with a unique, complete and multidimensional personal account of exactly what it takes to become a successful entrepreneur and for those interested - exactly what it takes to become a professional truck driver, and trucking business owner.

While trucking is a fascinating business that offers many opportunities to you - it will demand much from you in return - and It is NOT the right business for everyone. 

Finding the right business for you is the key.

Once you know what that is you can  then start focusing your efforts on learning the skills and specialized information needed to shorten your learning curve, produce better results faster and help you achieve your own goals.

Life is far to precious and to short to waste working in careers and at jobs you don't like - so find something you do like - that is also profitable - then learn how to get started and just do it! 

Today every lesson I have ever learned from all my personal experiences and studies I now teach in my courses and workshops as well as through my books, manuals and other publications. 

That is my passion in life - working with and helping people who want to get ahead in life instead of just getting by, and that are willing to do the work to make it happen.

How can I help you?  

                         Choose Your Own Course, Build A Better Life...