** ACCORDING TO DYNAMIC WORKFORCE SOLUTIONS: "Conducting a needs analysis is a critical activity for the training and development of employees and/or clients. Whether you are a human resource generalist or a training specialist, you should be adept at performing a training needs analysis."
** SPECIAL FREE BONUS** NEEDS ANALYSIS WORKBOOK INCLUDED. In order to further improve the student experience, there is a free download of an Excel workbook packed with activities and ready to use models. This helps ensure everything is even easier to understand & even more fun and engaging! **
Are you ready to identify and remedy inefficiency gaps and improve the knowledge base in your organization?
In this course, you will learn a four step process to analyze an organization's personnel performance, test production efficiency, conduct a skills audit and execute a training program with razor sharp precision. This course covers important topics such as organizational surveillance, investigation, analysis and report writing. You will learn or remind yourself of these concepts that will help make you more successful!
The contents of this course are all based on my work experience as a Policy Analyst in The Office of the Presidency of South Africa, founder of Grow2Lead, a leadership and non-profit organization in South Africa and a Data Associate for a leading Education nonprofit in New York City. I received a PhD from Texas A&M University and a Master's degree in Public Administration from the Bush School of Government. This course ties together both my theoretical knowledge and practical experience in a dynamic, practical and applicable way.
Students of this course will enjoy learning from an instructor who is committed to practical application, passionate about supporting students through additional resources and continually updating this course with the latest tools.
This course will result in you being able to conduct a Basic Needs Analysis by the end.
What are the requirements?
What am I going to get from this course?
Who is the target audience?
Welcome to How to Conduct a Needs Analysis: The Basics! In this introductory lecture we discuss what you will need to do to be successful in this course.
Surveillance involves specific techniques which help you glean important information. This information will provide clues as to your starting point for any needs analysis.
Organizations big or small produce tons of data. This lecture helps you organize the data for interpretation.
Through your analysis of the data you will begin to identify gaps. This will form the bedrock of further investigation.
To successfully gain the necessary support from managers, write a powerful brief describing why the needs analysis should proceed. Download the memo sample to assist you here.
Surveillance identifies the problem, investigation helps you see the roots of the problem.
We explore ways to organize your data sources and methods to set you up for success.
As you work with employees, learn to interview them to glean their understanding of the work and the gaps.
The Balanced Scorecard is a powerful tool to improve organizational performance. Should the organization you are analyzing use this tool, you will be prepared to understand it's basic features.
The Logic Model is a popular tool used by non-profit organizations to evaluate programs. Know the Logic Model and you will understand their program efficiency.
Understanding an organization's strategic direction is vital to make nuanced recommendations. This lecture outlines the basic tenets of the Theory of Change.
The primary need may lie in a skills deficit.This lecture describes how to design a training program.
Design thinking is a powerful tool. It can be used effectively to brainstorm your training design ideas.
No training occurs in isolation. Use this lecture to craft or analyze a training and development plan.
How can we work backwards from our outcomes, i.e. what we want to achieve to what we have to do? This lecture starts with results and walks through a series of steps to help us answer these questions:
1. What do I want to achieve?
2. What resources do I need to execute this outcome?
3. What are the logical ways to organize this learning experience?
4. How will I evaluate the participant's learning?
The lesson plan is the lifeblood of all training initiatives. Use this lecture to craft meaningful lesson objectives and utilize the necessary components of a successful lesson plan.
Writing the report is an important element of the needs analysis process. Here we describe two report types.
Dr. Warren Chalklen is an education innovator who has taught over 36,000+ students across 165 countries using online and face to face platforms. He is passionate about building individual and organizational capacity in the fields of diversity, policy analysis, and data driven performance with softwares such as Excel, Salesforce and Balanced Scorecard tools. In his spare time he loves to travel and recently returned from a vacation in Brazil!