Many Independent Hotels and Bed & Breakfasts owners aspire to have a business that can operate like a well-oiled machine but lack the time or the technical skills to systematize their property.
In this Series we walk you through the steps of setting up your properties Organizational Structure. In this 5 part tutorial series you will find:
After completing this series you will have the tools to turn your hospitality property into a business envied by your competitors, appreciated by you guests and respected by your employees.
You will learn how to structure an Operation Manual and how it is to be to be used.
In the last lecture you learnt how to structure an Operations Manual and how to use it. In this lecture we will look at ideas of what should be included in the manual.
Now you should know how to put an organizational strategy in place, the responsibilities, and how to perform them step-by-step. In this lecture you learn how to see if it will work? Will it be saleable? Can it be cloned? Will it provide good returns?
Hospitality property owners learn the importance of outsourcing is an important; when to outsource; what could be outsource and where to find outsourcing.
I am a travel authorities with decades of Hotel and Bed & Breakfast visitation experience. I have spent 1000's of nights in properties of all sizes and classes worldwide, conducting countless site inspections for a number of world-class tour and travel companies, as well as received feedback from 100,000's of customers.
This knowledge has given me a unique insight into the wants, needs and requirements of individual and group travellers, as well as management and employees.