Hospitality Property Organizational Structure

In this Series we walk you through the steps of setting up a hospitality properties Organizational Structure.
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  • Lectures 5
  • Contents Video: 1 hour
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 5/2015 English

Course Description

Many Independent Hotels and Bed & Breakfasts owners aspire to have a business that can operate like a well-oiled machine but lack the time or the technical skills to systematize their property.

In this Series we walk you through the steps of setting up your properties Organizational Structure. In this 5 part tutorial series you will find:

  • The 1st tutorial we are going to look at why and how to create an organizational strategy. We look at what type of hospitality property owner you are and the type of responsibilities to effectively operate a hotel or Bed & Breakfast.
  • The 2nd tutorial is about developing your Management Strategy. We are going to look at the importance of and how to develop an Operations manual.
  • The 3rd tutorial examples of policies and topics should be included in your Operation Manual.
  • The 4th tutorial is about how to determine whether the your Operations Manual Works.
  • The 5th tutorial looks at the benefits and where to find Outsourcing for handling your extra workload.

After completing this series you will have the tools to turn your hospitality property into a business envied by your competitors, appreciated by you guests and respected by your employees.

What are the requirements?

  • Independent Hotel and Bed & Breakfast owners and managers should have the desire to setup a system that is practical and efficient.

What am I going to get from this course?

  • Decide the type of hospitality property owner you are
  • How to determine your main goals
  • How to decide the job functions necessary for your hospitality property
  • How to assign tasks for each job function
  • How to develop step-by-step checklist forms and compile them into a working Operations Manual
  • What your Operations Manual should include
  • How to know your Operations Manual works
  • Learn about outsourcing and when to outsource

What is the target audience?

  • This Organizational Structure Course is designed for new and current Independent Hotel and Bed & Breakfast owners and managers who aspire to have a business that can operate like a well-oiled machine but lack the time or the technical skills to systematize their property.
  • This course is not necessary for hospitality property owners and managers who have a working operational system in place.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Section 1: Your Organization Strategy
14:33

You will learn why and how to create an organizational strategy by determining the type of owner they are, creating goals, choosing the appropriate job functions and tasks.

Section 2: Management Strategy
09:35

You will learn how to structure an Operation Manual and how it is to be to be used.

Section 3: What Should Your Operation Manual Include
17:47

In the last lecture you learnt how to structure an Operations Manual and how to use it. In this lecture we will look at ideas of what should be included in the manual.

Section 4: How Will I Know My Operations Manual Works
10:09

Now you should know how to put an organizational strategy in place, the responsibilities, and how to perform them step-by-step. In this lecture you learn how to see if it will work? Will it be saleable? Can it be cloned? Will it provide good returns?

Section 5: What is Outsourcing
09:47

Hospitality property owners learn the importance of outsourcing is an important; when to outsource; what could be outsource and where to find outsourcing.

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Instructor Biography

Gerry MacPherson, Independent Hotel and Bed& Breakfast Authority

I am a travel authorities with decades of Hotel and Bed & Breakfast visitation experience. I have spent 1000's of nights in properties of all sizes and classes worldwide, conducting countless site inspections for a number of world-class tour and travel companies, as well as received feedback from 100,000's of customers.

This knowledge has given me a unique insight into the wants, needs and requirements of individual and group travellers, as well as management and employees.

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