Highly Effective Sales Calls - The PPROCESS(C)
4.3 (2 ratings)
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Highly Effective Sales Calls - The PPROCESS(C)

Learn the simple PPROCESS(C) to making well structured, highly successful and profitable sales calls
4.3 (2 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
15 students enrolled
Created by Mark Griffiths
Last updated 8/2016
Current price: $12 Original price: $135 Discount: 91% off
4 days left at this price!
30-Day Money-Back Guarantee
  • 2 hours on-demand video
  • 5 Articles
  • 5 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion

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What Will I Learn?
  • Make highly effective sales calls to win more business over the phone
  • Create an engaging hook to get clients talking
  • Identify customer needs through excellent questioning and listening
  • Overcome client objections
  • Close a deal over the phone
View Curriculum
  • Willingness to listen to a new sales technique

If your job involves selling, building effective relationships and closing deals over the phone – then this is the course for you.

I am not going to tell you what to do like every other course – I am going to show you.

Too often I have visited sales floors with no atmosphere, no ‘buzz’ and no ‘sales’. 

You must have seen it? You know, the one where sales consultants are shuffling papers, walking to the water cooler or printing more and more documents to arrange more trips to the photocopier and where the manager is telling everyone what they should be doing instead of leading by example. 

Basically each one is avoiding doing the things that will make more money and what they are employed to do – pick up the phone! It is infuriating – maybe you are the one who is dodging the handset…?

There are many reasons for these avoidance tactics, all of which will be covered in the highly interactive e-learning course.  More importantly I will show you the PPROCESS© of a perfect sales call in order to provide the confidence and energy you need to pick up the phone to seal the next deal!

This isn’t another sales training course. 

It is one which allowed me to turnover £750,000 during a 12 month period and one where each stage is demonstrated using high quality video tutorials with downloadable resources and examples for you to use back on your desk. 

I show you what to do and how to do it – not ‘telling you what you should be doing'!

Whether you are a manager of a sales team, new to sales or considering a change of career, this course will provide an excellent grounding on a tried and tested sales PPROCESS© for using on the phone to build sales quickly whilst creating excellent, long standing relationships with clients.

Delivered by a leading sales professional, this course is essential for anyone in the sales industry or those considering moving career into this fast paced and rewarding sector.

Enrol today!

Who is the target audience?
  • People who have had little or no telephone sales training
  • Leaders of sales teams overseeing individuals who may require a new sales technique
  • Those who need a refresher in making a highly effective sales call
  • Professionals who are looking for a change of career into a sales based role
Compare to Other Sales Skills Courses
Curriculum For This Course
41 Lectures
Course Overview
2 Lectures 04:21

Personal Objectives
Why People Do Not Pick Up The Phone!
4 Lectures 22:36
Avoiding The Phone

Let us consider why people avoid picking up the phone

The Main Reasons Why People Avoid The Phone

Mental Attitude

Attributes Of A Great Salesperson
Cold Calling Is Dead
2 Lectures 05:46
Cold Calling - No Need!

The Importance Of Social Media In Attracting Business
4 Lectures 04:39

Why The Need for Change?

What is PPROCESS(C)?

2 Lectures 10:26
Do Not Underestimate The Importance of Planning

How To Plan For A Highly Successful Sales Call
5 Lectures 07:17
Before We Call - What's The Point?

Client Categories

Primary Objectives

Secondary Objectives

Keeping It Visual
2 Lectures 09:44
Let's Not Feature Dump

The Hook
4 Lectures 07:38
The 'Meat In The Sandwich'

Opportunity Case Study

Discovering the Pain

3 Lectures 05:08

Confirm Case Study

Reviewing Good Practice
6 Lectures 19:01
Okay - Let's Sell!


Objections, Objections, Objections

Fight or Flight!

Win - Win

3 Stages of Effective Negotiation
3 More Sections
About the Instructor
Mark Griffiths
4.3 Average rating
2 Reviews
15 Students
1 Course
Training and Professional Development Entrepreneur

Mark has had quite the journey, being fast tracked into senior management in the education sector, moving successfully into the corporate world (generating over £750,000 in new sales during a 12 month period) and most recently launching a number of successful business start ups.

Leading teams, presenting with impact, managing change, sales, increasing revenues and developing others are just some of the areas Mark excels in.

Mark wholeheartedly believes that life is what you make it – change can happen, happiness is just round the corner…but you MUST go and get it. Good things don’t always come to those who wait…MAKE IT HAPPEN TODAY!

Invest in yourself...keep learning...build on your outstanding strengths.

Please reach out to Mark on Facebook or connect with him of Linkedin.