Highly Effective Sales Calls - The PPROCESS(C)

Learn the simple PPROCESS(C) to making well structured, highly successful and profitable sales calls
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Instructed by Mark Griffiths Business / Sales
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  • Lectures 41
  • Length 2 hours
  • Skill Level Beginner Level
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 8/2016 English

Course Description

If your job involves selling, building effective relationships and closing deals over the phone – then this is the course for you.

I am not going to tell you what to do like every other course – I am going to show you.

Too often I have visited sales floors with no atmosphere, no ‘buzz’ and no ‘sales’. 

You must have seen it? You know, the one where sales consultants are shuffling papers, walking to the water cooler or printing more and more documents to arrange more trips to the photocopier and where the manager is telling everyone what they should be doing instead of leading by example. 

Basically each one is avoiding doing the things that will make more money and what they are employed to do – pick up the phone! It is infuriating – maybe you are the one who is dodging the handset…?

There are many reasons for these avoidance tactics, all of which will be covered in the highly interactive e-learning course.  More importantly I will show you the PPROCESS© of a perfect sales call in order to provide the confidence and energy you need to pick up the phone to seal the next deal!

This isn’t another sales training course. 

It is one which allowed me to turnover £750,000 during a 12 month period and one where each stage is demonstrated using high quality video tutorials with downloadable resources and examples for you to use back on your desk. 

I show you what to do and how to do it – not ‘telling you what you should be doing'!

Whether you are a manager of a sales team, new to sales or considering a change of career, this course will provide an excellent grounding on a tried and tested sales PPROCESS© for using on the phone to build sales quickly whilst creating excellent, long standing relationships with clients.

Delivered by a leading sales professional, this course is essential for anyone in the sales industry or those considering moving career into this fast paced and rewarding sector.

Enrol today!

What are the requirements?

  • Willingness to listen to a new sales technique

What am I going to get from this course?

  • Make highly effective sales calls to win more business over the phone
  • Create an engaging hook to get clients talking
  • Identify customer needs through excellent questioning and listening
  • Overcome client objections
  • Close a deal over the phone

What is the target audience?

  • People who have had little or no telephone sales training
  • Leaders of sales teams overseeing individuals who may require a new sales technique
  • Those who need a refresher in making a highly effective sales call
  • Professionals who are looking for a change of career into a sales based role

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Section 1: Course Overview
Objectives
Preview
03:17
Personal Objectives
01:04
Section 2: Why People Do Not Pick Up The Phone!
Avoiding The Phone
03:00
14:20

Let us consider why people avoid picking up the phone

Mental Attitude
04:08
Attributes Of A Great Salesperson
Article
Section 3: Cold Calling Is Dead
Cold Calling - No Need!
00:52
The Importance Of Social Media In Attracting Business
04:54
Section 4: The PPROCESS(C) Model
How is PPROCESS(C) Different?
Preview
00:51
Why The Need for Change?
01:03
What is PPROCESS(C)?
00:25
Reviewing a Poor Sales Call
Preview
02:20
Section 5: Planning
Do Not Underestimate The Importance of Planning
01:14
How To Plan For A Highly Successful Sales Call
09:12
Section 6: Purpose
Before We Call - What's The Point?
02:15
Client Categories
Article
Primary Objectives
01:44
Secondary Objectives
Article
Keeping It Visual
00:41
Section 7: Reason
Let's Not Feature Dump
02:17
The Hook
07:27
Section 8: Opportunity
The 'Meat In The Sandwich'
00:44
Opportunity Case Study
Article
Discovering the Pain
01:06
Effective Questioning
Preview
04:56
Section 9: Confirm
Listening
02:14
Confirm Case Study
Article
Reviewing Good Practice
00:47
Section 10: Explain
Okay - Let's Sell!
00:30
FAB
01:52
Objections, Objections, Objections
01:45
Fight or Flight!
07:14
Win - Win
01:35
3 Stages of Effective Negotiation
06:05
Section 11: Seek Commitment
Asking for Business
01:09
Effective Closing Techniques
03:01
Section 12: Sign Off
The Finish Line Is In Sight!
01:27
The Importance Of Persistence - The Statistics
00:49
Looking In The Mirror
01:16
Section 13: Call to Action
Reviewing A Highly Effective Sales Call Using PPROCESS(C)
09:03
Call to Action
01:08

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Instructor Biography

Mark Griffiths, Training and Professional Development Entrepreneur

Mark has had quite the journey, being fast tracked into senior management in the education sector, moving successfully into the corporate world (generating over £750,000 in new sales during a 12 month period) and most recently launching a number of successful business start ups.

Leading teams, presenting with impact, managing change, sales, increasing revenues and developing others are just some of the areas Mark excels in.

Mark wholeheartedly believes that life is what you make it – change can happen, happiness is just round the corner…but you MUST go and get it. Good things don’t always come to those who wait…MAKE IT HAPPEN TODAY!

Invest in yourself...keep learning...build on your outstanding strengths.

Please reach out to Mark on Facebook or connect with him of Linkedin.

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