Effective Communication for Healthcare Leaders
5.0 (2 ratings)
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Effective Communication for Healthcare Leaders

Getting your points across as a healthcare administrator
5.0 (2 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
255 students enrolled
Last updated 8/2016
English
Current price: $10 Original price: $50 Discount: 80% off
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Includes:
  • 1 hour on-demand video
  • 6 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Define effective communication as it relates to healthcare leadership
  • Develop a plan for effective communication as a healthcare leader
  • Use persuasion as an effective communication strategy as a healthcare leader
  • Use listening as an effective communication strategy as a healthcare leader
  • Identify 5 habits of highly effective communicators
View Curriculum
Requirements
  • Book: Freshman Manager, Sink or Swim by Lana Bamiro (free copy for a limited time when you register for this course)
Description

Do you as a leader want to improve your communication skills? Are you struggling with getting your points across to your team? Do you an aspiring healthcare leader desire to be better prepared for your role as an administrator? If you answer yes to any of the above, this course is for you. 

This comprehensive course teaches you the key components of effective communication in healthcare leadership. If you want to be heard with the desired results by your employees this course is certainly for you.

In here, you will learn what effective communication is as it relates to healthcare administrators. You'll also get a high level description on how to effectively communicate using persuasion and listening skills, the most utilized strategies in leadership.

Content and Overview

We start by defining effective communication, and then review how to plan an effective communication strategy. We progress into using persuasion as an effective communication strategy. We then discuss listening as another effective strategy when it comes to communication. I share with you 5 habits of highly effective communicators. I also give you some insight to my personal communication flaws and how I learned from them as written in my book titled Freshman Manager, Sink or Swim (which you’ll be getting a free copy) on my freshman year as a healthcare administrator.

Detailed Content

  • 5 Lectures and over 60 minutes of content.
  • The e-book version of Freshman Manager, Sink or Swim, a 112 page book written and published by me
  • Learn the best way to effectively communicate as a healthcare administrator
  • Resources on building your own personal effective communication strategy as a healthcare administrator
  • Expedited access to my Mentoring program for Healthcare Leaders of Tomorrow (HLOT).
  • A bonus lecture!
Who is the target audience?
  • Aspiring healthcare leaders
  • Healthcare Managers, Leaders and Administrators: Supervisors, Managers, Directors and above
  • MD's/OD's, RN's, PharmD, RRT, PT,OT Speech Therapists, MLT
  • Anyone interested in improving their communication skills
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Curriculum For This Course
Expand All 7 Lectures Collapse All 7 Lectures 01:02:32
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Lets get started!
7 Lectures 01:02:32

This course teaches you to identify effective communication, how to develop an effective communication plan, how persuasion and listening are great skills to achieving effective communication and identifies 5 habits of highly effective communicators.

Preview 01:31

In this lecture we answer the following questions:

  1. How would you define communication?
  2. How would you define effective communication?
  3. Can you identify effective communication tools?
  4. Can you identify attributes of effective communications?

Print the workbook attached and write down your answers in the workbook as we go through the lecture. The more descriptive you are in your answers, the more knowledge acquired; avoid one-word answers.

What is Effective Communication?
10:54

In this lecture we answer the following questions:

  1. Why should you develop an effective communication plan?
  2. How do you develop an effective communication plan?
  3. Can you identify barriers to your effective communication plan?
  4. What is the benefit of identifying your audience while developing an effective communication plan?

Print the workbook attached and write down your answers in the workbook as we go through the lecture. The more descriptive you are in your answers, the more knowledge acquired; avoid one-word answers.

Developing an Effective Communication Plan
09:14

In this lecture we answer the following questions:

  1. What is persuasion?
  2. What are the uses of persuasion?
  3. What is the importance of persuasion?
  4. What are the powers of persuasion?
  5. Can you share the key elements of persuasion?

Print the workbook attached and write down your answers in the workbook as we go through the lecture. The more descriptive you are in your answers, the more knowledge acquired; avoid one-word answers.

Preview 11:35

In this lecture we answer the following questions:

  1. Can you define listening?
  2. What are principles of listening?
  3. What is an advantage to active listening?

Print the workbook attached and write down your answers in the workbook as we go through the lecture. The more descriptive you are in your answers, the more knowledge acquired; avoid one-word answers.

Listening as an Effective Communication Tool
12:16

In this lecture we answer the following questions:

  1. What does it mean to practice what you preach?
  2. What does it mean to dumb it down?
  3. How can you be original?
  4. What can you do to be visible?
  5. How would you describe listening as a must have for healthcare leaders?

Print the workbook attached and write down your answers in the workbook as we go through the lecture. The more descriptive you are in your answers, the more knowledge acquired; avoid one-word answers.

Five Communication Musts for Healthcare Leaders
07:46

In this section, I share with you the mistakes I mad as a leader in bad communication and I also share what worked for me. I talk about the need for closed loop communication, consistency, self-accountability, owning my mistakes and learning from others as winning strategies to be an effective communicator. 

Preview 09:16
About the Instructor
Lana Bamiro, MPH, MBA, RRT, CHES
4.1 Average rating
13 Reviews
513 Students
2 Courses
Healthcare Administrator/Consultant/Educator

Lana Bamiro, MPH, MBA, RRT, CHES is a goal-oriented professional health care practitioner with a decade of clinical, management and leadership experience in health practice and administration, particularly in respiratory/ cardiopulmonary services. He is a self-proclaimed public health advocate and an enthusiastic healthcare consultant.

Lana is a PhD student in Health Studies at Texas Woman's University in Denton, TX and teaches courses undergraduate courses in the department of Health Studies. He is also published, with his first book, Freshman Manager: Sink or Swim available on amazon and CreateSpace.

With his experience in clinical health care management and administration, his passion for health education and awareness, an MBA from the University of Central Oklahoma, and an MPH in Health Promotions, Lana functions as a healthcare consultant. In that role he promotes and provides health education services to individuals, companies, groups, organizations, and communities by developing specific programs such as health fairs, seminars and talks for the priority population. Being an avid public health advocate, Lana seeks to partner with any organization interested in improving the health and wellness of a community or group of people with the resources within their reach.

Lana's faith in Christ is what keeps him focused and driven to fulfill his purpose which includes empowering the next generation of healthcare leaders through traditional and unconventional education.