- 1 hour on-demand video
- 1 article
- 12 downloadable resources
- Full lifetime access
- Access on mobile and TV
- Certificate of Completion
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- Understand core Kaizen concepts and terminology
Articulate and use the basic terms and concepts of Kaizen
Understand and start practicing some basic Kaizen methods
- Explain the background of the Franciscan St. Francis Health kaizen journey
- This is a beginner course, an introduction to "Kaizen" practices for continuous improvement
This material will be presented as a combination of:
- Webinar-style presentation
- Instructor video
- Online reading and prep
- Interaction with the instructor and other students
Join speaker, author, and consultant Mark Graban for an introductory online class to learn and practice methods from his book, Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements.
You might have heard about other healthcare organizations that are using “Lean” improvement practices. In particular, many health systems are using “Rapid Improvement Events” (aka “Rapid Process Improvement Workshops”) as a way of driving change. However, a growing number of organizations are also embracing “daily Kaizen” — or a process to facilitate small, meaningful changes as an ongoing continuous improvement methodology. If your organization has not yet started “going Lean,” then daily Kaizen is a great way to get started before making the leap into larger events.
This class will give you the introduction you need to confidently get started with this methodology. You'll get tips and lessons learned from organizations that have successfully created a culture of continuous improvement.
- Healthcare professionals who are new to Kaizen as a method for daily continuous improvement
- Senior executives and other healthcare leaders who want to create a culture of continuous improvement
- Leaders who have used Rapid Improvement Events or Lean to drive change, but want to build upon that to also create a daily improvement culture
- Anyone who wants to help improve their healthcare workplace
- Participants who have registered for a Mark Graban workshop who use this as "pre-work"