Experiencing a sales objection can be a disheartening event. Through this course participants will learn how to eliminate the objection and push through to get that sale. Even the best quality services or items can be turned down, and learning how to overcome these denials will be of great benefit.
Handling Sales Objections is an essential part of the sales process, as it will open up a whole new set of opportunities. It will produce new sales and provide an ongoing relationship with new clients. Objections will always occur no matter the item being sold or presented.
Translating the Objection to a Question.
Translating the Objection to a Reason to Buy.
Asking Appropriate Questions.
Outlining Features and Benefits.
Identifying Your Unique Selling Position.
Agreeing with the Objection to Make the Sale.
Understand the Problem..
Render It Unobjectionable.
Bring up Common Objections First.
The Inner Workings of Objections.
How to Dig up the “Real Reason”.
Bringing Their Objections to Light.
Understanding When It's Time to Close.
Powerful Closing Techniques.
The Power of Reassurance.
Things to Remember.
Adam Karsh is a qualified psychologist. Before he changed career to psychology and personal development Adam worked for 10 years training and coaching employees in some of the largest global financial institutions in the world. His mission is to deliver maximum learning value to students interested in improving or acquiring key soft skills such as communication, leadership, management, productivity, emotional intelligence, well-being, problem solving, creativity, conflict resolution and other intangible skills.