Today’s workplace takes us all over the world, both literally and figuratively. We might be doing business with a company in another country, having a manufacturing facility in yet a different country, and working side by side with people born and raised anywhere and everywhere in the world. Without realizing there are differences to be honored, we often create misunderstandings, mistakes, and unnecessary conflict.
To be successful, it becomes important to learn the major differences in culture and behavioral expectations of those with whom we interact. This includes learning their primary way of behaving and believing.
Having taught International Business in an MBA program for several years, my students taught me far more about cultural differences and expectations than I ever taught them. Between us, a great deal of research has been accomplished and will be shared in this course. In addition, I conducted research with employees of companies that were based primarily in other countries.
Many of my corporate clients have facilities in other countries, vendors and clients all over the world, and employ people who were raised and educated elsewhere.
This course offers an overview and generalizations about how different people see things such as their relationships with other people, attitudes about time and aging, and attitudes toward the environment – the external world.
Learning what people believe, how they think, and how they make decisions will aid you in your working relationships with others, improve your reputation, increase productivity, teamwork, and cooperation – all of which will improve the organization’s bottom line.
This is Part 1 of 2. The Second course is titled: Global Business: Cultural and Behavioral Norms Part II
Review Questions: Part I: Cultural and Behavioral Information for Business in an International and Global Environment
Final Exam: Part I: Cultural and Behavioral Information for Business in an International and Global Environment
Illumeo, incorporated in 2009, is revolutionizing the hide-bound world of corporate learning. Illumeo works with corporate professionals and organizations of all sizes to build the skills and capabilities that help everyone be an expert at their job.
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ArLyne Diamond, Ph.D. is an internationally recognized Leadership, Management, Professional Development and O-D consultant specializing in people and processes in the workplace. Multifaceted, Dr. Diamond has extensive experience in a wide range of disciplines (business, education, management, marketing, business ownership, psychology – and some economics and law as well.) This enables her to see things from a variety of angles and to cleave to the essence of a problem quickly, offering her clients creative and practical solutions.
Founder/Consultant : Diamond Associates - [1981-10 to Current]
Leadership, Professional and Organizational Development Consultant - working with many organizations in many industries.
President - Founder - Consultant : Diamond Associates - [1981-10 to Current]
I am a Leadership, Management, Professional Development and O-D Consultant. I work with individuals, groups, companies, government agencies and associations. My background is multi-faceted and includes business, management, psychology, marketing, and some economics and law - thus bringing a varied and diverse approach to my work. Known to be practical, insightful and having the ability to cleave to the essence of a problem, my clients appreciate and gain great value from my specializing in people and processes in the workplace.
I founded Diamond Associates in 1981 and have consulted to dozens of companies and individuals since that time.
In addition to consulting and training, I have extensive experience teaching at the university level and have taught a wide range of courses especially those considered "soft skills" to MBA students.
Ph.D., Psychology : Pacific University (formerly PGSP)