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Fundamentals of Healthcare Communication

You will learn how to effectively communicate with your patients, families and coworkers.
4.9 (8 ratings)
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192 students enrolled
Last updated 7/2014
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  • 1.5 hours on-demand video
  • 5 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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Fundamentals of Healthcare Communication course was created by Translate Nursing LLC. This course is designed for foreign-born healthcare professionals and their families who may need more education and support in achieving optimal and successful transformation into their new culture. Effective communication is essential. This course consists of five lectures and a final quiz to test your knowledge. In-depth explanation of verbal, non-verbal and written communication is provided. Upon completion of the class you will have basic knowledge on how to correctly write emails, document and correct errors as accepted by the United States communication etiquette. You will learn how correctly communicate with your patients and families, this process is also known as “bedside manners”. </p>

Who is the target audience?
  • foreign born health care professionals
  • foreign born health nursing students
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What Will I Learn?
Upon completing this education you will be able to:
Define communication
Name verbal and non verbal means of communication
Name 7 c’s of clear communication
List and discuss the five elements of excellent service communication
Exemplified an AIDET communication
Understand and explain the concept of ”managing up”
List key steps to implement and assess effectiveness of AIDET in a work place
Give examples of ASHLEE though body language
View Curriculum
  • Fluent English Profiency
Curriculum For This Course
Expand All 5 Lectures Collapse All 5 Lectures 02:33:50
My First Section
5 Lectures 01:15:50

Verbal Communication

Non-Verbal Communication

Written Communication

Summary and References
0 Lectures 00:00

Welcome to the Fundamentals of Healthcare Communication final quiz.This quiz consists of 20 multiple choice questions consisting of multiple choice questions spanning across all five lectures.The final certificate will be awarded after a passing grade has been achieved.Good Luck!

Fundamentals of Healthcare Communication Quiz
20 questions
About the Instructor
4.5 Average rating
17 Reviews
548 Students
4 Courses

Translate Nursing is a company that was established by foreign-born healthcare professionals with one goal in mind - to help with the successful transition into a new healthcare culture and country.

We provide you with that global connection through the world-wide web, social media, blogging and the telephone, thus helping you to feel connected.

Our company, through a holistic team approach, delivers effective and individually prepared resources to support Foreign-Born Healthcare Professionals (FBHP) and their families. Our services can help fill the void between familiar practice and expected practices within the United States Healthcare System.

Our company serves as a resource for foreign-born healthcare professionals and their families who may need more education and support in achieving an optimal and successful transformation into their new culture.

Our networking includes foreign born-healthcare professionals from all healthcare disciplines. Nursing, certified nursing assistants, respiratory therapists are a few of the specialities included.

We allow YOU to discuss YOUR concerns or questions in a calm non-threatening environment.

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