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Fundamentals of Healthcare Communication
Highest Rated
Rating: 4.6 out of 5(1,120 ratings)
2,357 students
Last updated 7/2014
English

What you'll learn

  • Upon completing this education you will be able to:
  • Define communication
  • Name verbal and non verbal means of communication
  • Name 7 c’s of clear communication
  • List and discuss the five elements of excellent service communication
  • Exemplified an AIDET communication
  • Understand and explain the concept of ”managing up”
  • List key steps to implement and assess effectiveness of AIDET in a work place
  • Give examples of ASHLEE though body language

Course content

2 sections5 lectures1h 15m total length
  • Communication Introduction18:43
  • Verbal Communication16:31
  • Non-Verbal Communication9:45
  • Written Communication25:44
  • Summary and References5:07

Requirements

  • Fluent English Profiency

Description

Fundamentals of Healthcare Communication course was created by Translate Nursing LLC. This course is designed for foreign-born healthcare professionals and their families who may need more education and support in achieving optimal and successful transformation into their new culture. Effective communication is essential. This course consists of five lectures and a final quiz to test your knowledge. In-depth explanation of verbal, non-verbal and written communication is provided. Upon completion of the class you will have basic knowledge on how to correctly write emails, document and correct errors as accepted by the United States communication etiquette. You will learn how correctly communicate with your patients and families, this process is also known as “bedside manners”. </p>

Who this course is for:

  • foreign born health care professionals
  • foreign born health nursing students