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Welcome to Fundamentals of Business Crisis Management from LearnSmart.
LearnSmart is Project Management Institute (PMI) Global Registered Education Provider (REP 3577). This course qualifies for the above credit hours toward the PMP or CAMP training contact hours or toward maintaining your current certification. Thus meeting the Professional Development Unit (PDU) requirement necessary to continue their PMP Certification or for experienced project managers wanting to brush up on their education.
If you're interested in becoming an accomplished project manager, this training will give you valuable real-life project management techniques. Learn the skills you need to be an effective project manager - this course qualifies for 2.50 PDU credit hours toward your PMP® certification from PMI.
You'll learn the steps to take before, during and after a crisis, which will help determine your company's outlook once the storm has passed. In addition, you'll learn the tools for anticipating business crises, and processes for developing crisis management capabilities -- particularly, how to develop a crisis management plan.
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|Section 1: Pre-Assessment|
|Section 2: Introduction|
What is Business Crisis Management?Preview
Introduction to Business Crisis ManagementPreview
|Section 3: Managing a Crisis|
Steps to Crisis Management PlanningPreview
Building a Crisis Management PlanPreview
Business Crisis Scenario #1
Business Crisis Scenario #2
|Section 4: What is Crisis Management?|
Crisis Management Plans
Assembling Your Crisis Management Team
Tools and Resources
Crisis Management Planning
SWOT Risk Reporting
Biggest Mistakes Companies Make
|Section 5: Crisis Prevention|
Where to Begin
Shape the Environment
Other Things to Prepare For
How Do You Know?
Chapter 1-4 Quiz
|Section 6: Media Relations|
Choosing a Spokesperson
The Best Policy
|Section 7: Understanding Vulnerabilities|
Crisis Simulation Training
Small to Medium-Sized Businesses
Tailoring the Plan
Small Business Plan
|Section 8: What to Communicate During a Crisis|
Tips for Communicating
Acknowledging the Media
Communicating with the Media
During and After a Crisis
Scenario and Outcome
Chapter 5-7 Quiz
|Section 9: Coming to an End|
Adopting a Mindset
|Section 10: Final Exam|
LearnSmart has served the learning community with high-quality professional skills and IT certification training since 1997. In that time, the company has helped thousands earn career-related certifications from respected vendors, such as Project Management Institute (PMI)®, Cisco, Microsoft, CompTIA, Oracle, and EC-Council. LearnSmart offers over 1,000 courses covering IT, project management, administrative, HR, and workplace safety topics. With a rapidly growing clientele of individuals and corporations, LearnSmart serves a broad range of Fortune 500 companies to universities, as well as government institutions and the armed forces.
LearnSmart is able to meet diverse career and learning needs through its extensive selection of training. LearnSmart uses industry experts to give learners the most up-to-date content in a video format as well as training resources including; reference tools, pretests, study guides and labs. For more information about how we can help pinpoint and solve your individual or multi-user training challenges.