Fundamentals of Business Crisis Management
3.5 (2 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
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Fundamentals of Business Crisis Management

Be in control when the going gets tough.
3.5 (2 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
184 students enrolled
Created by LearnSmart LLC
Last updated 5/2017
Price: $20
30-Day Money-Back Guarantee
  • 1.5 hours on-demand video
  • 1 Article
  • 1 Supplemental Resource
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Upon completion of this course, you will be able to approach crisis situations in a calm and confident manner.
  • You will be equipped with the tools to assess the situation and formulate a plan that will guide the team or company through the crisis situation.
  • You will also be able to apply techniques learned in this course to remain calm under pressure.
  • This course qualifies for 2.50 PDU credit hours toward the PMP® certification from
View Curriculum
  • No prerequisites for this course - A computer with Internet

Welcome to Fundamentals of Business Crisis Managementfrom LearnSmart.

LearnSmart is Project Management Institute (PMI)® Global Registered Education Provider (REP 3577). This course qualifies for the above credit hours toward the PMP® or CAMP® training contact hours or toward maintaining your current certification. Thus meeting the Professional Development Unit (PDU) requirement necessary to continue their PMP® Certification or for experienced project managers wanting to brush up on their education.

If you're interested in becoming an accomplished project manager, this training will give you valuable real-life project management techniques. Learn the skills you need to be an effective project manager - this course qualifies for 2.50 PDU credit hours toward your PMP® certification from PMI®.

Course Overview:

You'll learn the steps to take before, during and after a crisis, which will help determine your company's outlook once the storm has passed. In addition, you'll learn the tools for anticipating business crises, and processes for developing crisis management capabilities -- particularly, how to develop a crisis management plan.


Learn from others! Here are some reviews from the participants enrolled in this course (Click on reviews to see full list of reviews)

  • Smart method to learn - This course is helpful and using smart way to motivate thinking and understanding. The instructor has a professional delivery method, and the he materials are interesting and creative specially the flashcards and the exercises -- Ibrahim Alsayed
  • This course is of high quality - This course will let you become a PMP and CAMP master and it will explain you every concept. The instructor is highly engaging and highly motivating. Can't be better. Thank you -- Saber Tlili
  • Excellent class! -- I already have my PMP, but wish I had this class as a study tool prior to taking the test. I am confident that a person who studies the materials presented in this course should have no problem with the exam. I took the class for the PDUs to keep my certification up. On completion of the class I followed the instructions, and had no problem registering the credits with PMI -- Robert Vroom

PMI, PMP, and CAMP are a registered trademarks of the Project Management Institute, Inc.

Who is the target audience?
  • Professionals looking to deepen their understanding of human resource and management responsibilities, and how to effectively do them.
  • Project managers who are looking to keep their project management certification and fulfill their professional development hour requirements.
Compare to Other Crisis Management Courses
Curriculum For This Course
37 Lectures
0 Lectures 00:00
20 questions
Managing a Crisis
4 Lectures 11:33

Business Crisis Scenario #1

Business Crisis Scenario #2
What is Crisis Management?
6 Lectures 18:03
Crisis Management Plans

Assembling Your Crisis Management Team

Tools and Resources

Crisis Management Planning

SWOT Risk Reporting

Biggest Mistakes Companies Make
Crisis Prevention
4 Lectures 08:37
Where to Begin

Shape the Environment

Other Things to Prepare For

How Do You Know?

Chapter 1-4 Quiz
10 questions
Media Relations
3 Lectures 05:53
Choosing a Spokesperson

Organizational Perspective

The Best Policy
Understanding Vulnerabilities
6 Lectures 12:55
Warning Signs

Crisis Simulation Training

Crisis Manuals

Small to Medium-Sized Businesses

Tailoring the Plan

Small Business Plan
What to Communicate During a Crisis
7 Lectures 19:33
Tips for Communicating

Acknowledging the Media

Communicating with the Media

Which Spokesperson?

During and After a Crisis

Scenario and Outcome

Ongoing Effort

Chapter 5-7 Quiz
11 questions
Coming to an End
4 Lectures 05:34
Adopting a Mindset

Raising Awareness


Be sure to take advantage of all our extra downloadable supplemental materials that include PDF versions of our Script, PPT Slides, Quiz Questions, vocabulary tools, and more to better enhance your understanding

Supplementary Materials
Final Exam
0 Lectures 00:00
Final Exam
20 questions
About the Instructor
LearnSmart LLC
4.2 Average rating
11,529 Reviews
85,347 Students
68 Courses
Smarter Training. Never Open a Textbook.

LearnSmart has served the learning community with high-quality professional skills and IT certification training since 1997. In that time, the company has helped thousands earn career-related certifications from respected vendors, such as Project Management Institute (PMI)®, Cisco, Microsoft, CompTIA, Oracle, and EC-Council. LearnSmart offers over 1,000 courses covering IT, project management, administrative, HR, and workplace safety topics. With a rapidly growing clientele of individuals and corporations, LearnSmart serves a broad range of Fortune 500 companies to universities, as well as government institutions and the armed forces.

LearnSmart is able to meet diverse career and learning needs through its extensive selection of training. LearnSmart uses industry experts to give learners the most up-to-date content in a video format as well as training resources including; reference tools, pretests, study guides and labs. For more information about how we can help pinpoint and solve your individual or multi-user training challenges.

PMI is a registered trademark of the Project Management Institute, Inc.