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AI for System Administrators
Les mieux notés
851 participants
Ce que vous apprendrez
- Set up and configure ChatGPT, Claude, and Microsoft Copilot and understand when to use each tool in IT workflows
- Use AI tools to diagnose common IT issues faster and generate clear, step-by-step resolution guides on demand
- Generate, test, and refine PowerShell, Bash, and Python scripts through natural language conversation with AI
- Use Microsoft Copilot to simplify and accelerate Microsoft 365 administration tasks including user and licence management
- Leverage AI to generate network device configurations, troubleshoot connectivity issues, and optimise QoS policies
- Automate routine server maintenance tasks and generate monitoring scripts using AI assistance
- Use AI to produce accurate, consistent system documentation in a fraction of the time it would take manually
- Draft professional IT support communications, ticket responses, and user-facing guides using AI tools efficiently
- Validate and safely use AI-generated scripts and configurations in production IT environments with confidence
- Apply data privacy and security best practices when using AI tools in professional IT and enterprise environments
- Understand the ethical considerations of using AI in the workplace and how to use these tools responsibly
- Integrate AI tools into daily IT workflows to work faster, handle more responsibilities, and deliver greater value
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Contenu du cours
13 sections • 47 sessions • 3 h 15 min de durée totale
Prérequis
- A general awareness of IT systems and technology is recommended to get the most out of this course
- A working knowledge of general IT concepts such as servers, networking, and operating systems is recommended
- Access to at least one AI tool such as ChatGPT, Claude, or Microsoft Copilot to follow along with demonstrations
- A willingness to experiment with AI tools and apply them to real IT tasks throughout the course
Description
AI for System Administrators is a comprehensive, practical course designed specifically for IT professionals who want to integrate AI tools including ChatGPT, Claude, and Microsoft Copilot into their day-to-day workflows across system administration, network administration, IT support, and Microsoft 365 management.
The course begins with a clear, practical introduction to modern AI language models, covering how they work, what they are genuinely capable of in an IT context, and how to choose between the available tools for different tasks. From there it moves into practical applications across core IT disciplines.
Topics covered include using AI for IT support to diagnose issues and generate resolution guides, script generation and automation using PowerShell, Bash, and Python through natural language prompting, Microsoft 365 administration tasks including user provisioning and policy management, network device configuration and AI-assisted troubleshooting, and server administration and maintenance automation. Each area is covered through real-world demonstrations and practical exercises drawn from actual IT workflows rather than abstract scenarios.
The course also addresses ethical considerations for using AI in a professional IT environment, including validating AI-generated outputs, managing data privacy, and applying AI responsibly in a workplace context.
The course is designed for system administrators wanting to automate repetitive tasks and work more efficiently, network administrators wanting to accelerate configuration and troubleshooting workflows, IT support technicians and helpdesk professionals, Microsoft 365 administrators, IT managers wanting to understand where AI fits into team workflows, and any IT professional who wants to develop practical AI skills rather than just theoretical awareness.
Please note that this course is intended for educational purposes only.
Upon completion, students receive a Certificate of Completion suitable for adding to a résumé or LinkedIn profile.
À qui ce cours s'adresse-t-il ?
- System administrators who want to use AI to automate tasks, work faster, and manage more with less manual effort
- Network administrators who want to use AI to accelerate configuration, troubleshooting, and performance optimisation
- IT support technicians who want to resolve issues faster and handle higher support volumes using AI-powered workflows
- Microsoft 365 administrators who want to use Copilot to simplify and speed up everyday M365 management tasks
- IT managers and team leads who want to understand how AI can improve team productivity and where to start
- Helpdesk professionals who want to use AI to draft better ticket responses and generate troubleshooting guides faster
- Sysadmins who write scripts manually and want to use AI to generate, refine, and test automation code more efficiently
- Any IT professional who is aware that AI is changing the industry and wants practical skills rather than just theory
- IT students and career changers who want to stand out by combining technical skills with AI-powered workflows
- Anyone in IT who wants to get ahead of the curve and use AI as a genuine force multiplier in their daily work