Whether you are new to management or looking to refresh your skills base, this course can enable you to become effective in your role.
Many managers are promoted into position without any formal training and learn from their mistakes. These mistakes can be costly inn terms of moral, sense of vale of employees and ultimately performance. This is balanced against the fact that course can be time consuming and costly.
This online course uses a mix of mediums to provide you with a comprehensive look at the key aspects of successful management which can be taken at a time that suits you with a high return on a minimal investment.
This opening video introduces you to the course and the sorts of things you will cover.
This section encourages some self reflection on the role as manger. You will be asked to consider some of the key challenges that can be faced by new managers.
This video discusses some of the challenges that you may have identified in the previous section. It may add to some of your own thoughts or reflect the challenges you identified for yourself.
This video offers a practical approach to focusing on challenges. Some of them may be covered as you progress through the course but this approach is an overarching strategy you can adopt to addressing them.
Recognising the sorts of things that can 'trip you up' as manager is as important as knowing what to do. This section discusses some of the common pitfalls that managers fall into and enables you to avoid them.
Recognising the characteristics of effective managers can often be best accomplished by considering managers you have experienced. This section encourages reflection before identifying the sorts of characteristics that are demonstrated by the most effective managers.
A managers will need to demonstrate the right characteristics but also have the necessary skills to do the job. This section discusses those skills in order for you to be able to self analyse your current status against them.
Making the transition from colleague to manager can be quite a challenge for some. This section gives practical points on making the transition and takes into account others perspective of the change.
This table recognises the behaviours of leaders and of managers. A leader may not manage and a manager may not lead but ideally we adopt both aspects of the role.
This section asks you to consider what you think the key responsibilities of the leadership role are.
An aspect of leadership behaviour that a manager will see through is the setting of the vision. If a manager is only focused on the day-to-day without a sense of direction then the team can suffer. This section explores the setting of a vision.
This section explores the need and importance of ensuring there is clarity against 4 key aspects of management.
A survey that enables you to establish a start point of your approach and skills. You can take this survey as your experience progresses and use it as a yardstick of development. We recommend you download this document for an improved viewing experience.
This section discusses different styles of management and analyses the advantages and disadvantages of using the styles. The key focus is to ensure you utilise a style based on the context of the situation and not necessarily the person.
Motivation is a commonly discussed aspect of management. This section identifies specific motivation theory and discusses how the theory can be practically used by managers to drive performance in the team.
Change management is another critical aspect of effective management. Understanding the psychology of change and having a tactical approach to change will assist a manager in working in any dynamic environment. This section identifies and explores both of these aspects.
Whether we are introducing change or working day to day with our teams, there are times when we may need to purposefully influence or persuade them.An understanding of a persons preferred styles of working and communicating can help with this. This can also be useful when considering how we communicate with others.
This social styles assessment will give you an insight into how the members of your team function and prefer to to be communicated with.
Every new manager will experience an increase in workload and the skills of managing this will be critical to success. In the early stages, it is tempting to try to accomplish everything, which has consequences. This section assist you in ensuring you focus your energy on the right things.
Ever had that feeling that you have had a long day but can't really identify what was accomplished? This section explores the ways in which we lose time throughout the day and offers a practical approach to reducing wasted time.
An open door policy is a good idea in principle but comes with the some issues. This section discusses how to stay available without allowing every interruption to remove your focus.
Dealing with administration helps new managers ensure they are spending adequate time with the people in their teams. We aim to avoid being managers of paper and this section helps new managers with this.
Delegation is an often underused skill for managers. When it is used, can be ineffective and fall under the heading of asking for 'favours' rather than true delegation. This section helps you move beyond this and utilise true delegation within your team.
I have 26 years of experience in training and development in management & leadership, coaching & mentoring and personal development. I am a trainer and qualifier of Institute of Leadership & Management (iLM) approved qualifications and develop e learning and blended learning courses for delegates. My company CS Training UK Ltd has been running successfully for 12 years and has trained 1000's of people in the workplace both in the private and public sectors.