Today's organizations are finding that a functional structure does not facilitate the alignment of strategy and execution. The talent and capabilities needed to accomplish this (e.g., strategic alignment) are inherently cross-functional. Consequently, the most common organizational solution is the agile cross-functional team, which we are calling the "pop-up" team.
Whether you're leading a project team or an entire business, this course aids you in mastering essential leadership skills necessary to take your cross-functional (pop-up) team to new heights. You will learn to work with your team to create a shared team purpose and vision, enhance levels of trust and communication, conduct focused and productive meetings, and improve team decision-making.
The purpose of this course is to equip leaders of teams with foundational knowledge and useful tools to effectively lead high performing cross-functional teams. Once you’ve completed the course, you will have the knowledge, skills, and tools to maximize team performance.
Our focus is on helping you and your cross-functional team collaborate to build the necessary practices and processes that will spark creativity and sustainable performance. Use the course as a resource and field guide to grow your skills as a team leader or coach, and to support others to be extraordinary in their work as team members.
Mastery is not a choice in today’s performance-driven marketplace! It is mission critical.
By enhancing your team leadership skills you also improve team performance and the organization’s overall performance. Effective team leadership significantly impacts team results, the quality of team member experiences, and the replicability of team successes across other teams.
Leading Your “Pop-Up” Team to New Heights assists team leaders, project managers, executives, entrepreneurs, and coaches in responding to the challenges every team experiences; challenges which can be heard in the following:
Engaging Video Lectures, Interactive Exercises, Coaching Tips and Case Studies
In the course, you'll acquire new methods, skills, and tools based on our experience and research. This makes the course ideal for new and experienced team leaders and managers who want to successfully transition into leadership positions, entrepreneurs who find themselves responsible for growing businesses, and senior executives who want to enhance their work with newly organized and existing teams in order to continue to deliver value to their organizations.
The course incorporates an inspired array of assessments, activities, and reflective questions to promote the attitudes and behaviors that are vital to effective teamwork.
In Sections 2 and 3 of the course, you'll learn how to set a strong foundation by aligning all stakeholders around a clear and shared team vision and purpose, and by building strong team cohesion through increased levels of trust.
In Section 4, you’ll learn how to increase your personal effectiveness as a collaborative communicator and leader of high impact teams. You'll learn how to make your messaging effective through multiple channels and enhance your team’s collaborative communications.
In Section 5, you'll learn how to optimize the time people spend in meetings, reinforcing a positive team culture. Engaging everyone in a productive discussion is a huge challenge. You’ll learn how to keep your meetings focused and learn specific techniques to manage disruptive behaviors that tend to send your meetings off-track.
In Section 6, you'll learn a 5-step decision-making model that inspires commitment and accountability. You'll also learn four ways to reach agreement as a team and explore the advantages and disadvantages of group decision-making.
WHO IS THE TARGET AUDIENCE?
Cynder Niemela, MA, MBA and Charlotte Guilmenot, MS are the instructors of Leading Your “Pop-Up” Team to New Heights: Finding Success through Cross-Functional Teamwork.
This course covers the core teaming skills that will help you work more effectively together as a team. In this video, we go over the skills that form the foundation of the course and explain how to navigate through the sections of the course. We also explain the components within the sections of the course, which include the spotlight video (it lets you know what to expect in the section), lesson videos, activities, worksheets, stories and additional mastery materials.
This “spotlight overview” introduces the foundational strategy driving this section - BUILD IT TOGETHER. As you move through this section, you’ll see just how important it is for cross-functional teams to BUILD a clear and inspiring team vision and purpose TOGETHER. It becomes the frame of reference for viewing actions, goals and decisions.
Our discussion on “Establishing a clear team vision” takes place in two parts. In the first part, we focus on helping you understand the intention of vision statements, and how they energize team members toward a common direction. You will be equipped to help your team develop a clear and inspiring vision and what success looks like; enabling your team to reach and sustain high performance.
Our discussion on “Establishing a Clear Team Vision” takes place in two parts. In the second part of this discussion, we see how the vision statements of three very successful companies – TED, Salesforce and Google – have propelled them forward.
The lesson activity, Building a Shared Team Vision, is designed to help you and your team develop a meaningful shared team vision. Helping your cross-functional team clarify where they’re going and what success will look like when they get there enables the team to reach and sustain high performance.
In this discussion on Establishing a Clear Team Purpose, you will Understand the link between your team’s vision and purpose and the value of purpose in grounding, motivating and supporting team goals. Purpose provides direction and meaning to the team’s decisions and activities. To attract and engage essential people and skills, you will help your team clearly state why the team has formed.
The lesson activity, Establish A Clear Team Purpose, is designed to help you and your team clarify why you are on this journey together. The team will work together to establish its interpretation of the team’s “reason for being.” You will appreciate first-hand how a clear purpose unites the team and becomes the frame of reference for viewing actions, goals, and decisions
In our discussion on “Creating organizational alignment,” we look at how to align your team’s vision and purpose with your organization’s broader goals and mission. When individuals and teams are aligned with the broader vision and objectives, they are in-sync with what needs to happen versus working at cross-purposes.
The lesson activity, Creating Organizational Alignment, is designed to help you and your team confirm whether or not the team’s objectives are aligned with the organization’s overall goals and objectives. We recommend you conduct the activity with your team to foster deeper commitment to supporting the organization’s goals.
this is a test
This “spotlight overview” introduces the foundational strategy driving this section - BUILD YOUR TRUST SCORE. You will distinguish between values and core values, and the connection between values, authenticity, and trust; assess the level of trust in your relationships and develop a trust building strategy targeted for specific individuals; and engage with your team to determine the team’s guiding principles and how the will work together to reach high-impact performance.
In this discussion on “Gaining clarity on personal values,” you will confirm your personal values. We also take a look at how values and “core values” differ, as well as the connection between values and integrity and the degree to which others trust us.
There are two activities for this lesson. In the first, you will complete the Values Clarification exercise to confirm your personal values. In the second activity, you will work with your team to determine the team’s values.
In this discussion on “Building and maintaining trust,” we examine the dynamics of trust in team relationships, and take a look at how your actions influence your “trust score.” You'll explore behaviors that build trust and those that undermine trust.
There are two activities for this lesson. In the first activity, you'll think about your current trust levels by examining pros and cons of past actions and considering what you might do differently in the future. In the second activity, you’ll reflect on two specific people and strategize on how you’ll increase trust levels.
In this lesson, we switch from individual trust to strengthening team trust. We discuss how the team will examine the principles of conduct it feels are instrumental to the team’s functioning and success. We also cover how to consider behaviors and actions that will foster transparency in how the team will work together.
The activity for this lesson is designed to facilitate reflection and collaboration around desired team behaviors. You will work with your team to first identify its guiding principles, which are then translated into behaviors and actions that form the team’s working agreements.
This “spotlight overview” introduces the foundational strategy driving this section - CLARIFY YOUR COMMUNICATION PREFERENCES - and the lessons supporting this strategy.
Because we each have a different style of communicating, you may have different expectations about what good communication looks like.
In this lesson you will learn about the fours styles of communication, and identify your dominant or preferred style of communicating. You'll also discover ways for communicating more effectively with the other styles.
In the Lesson Activity you will complete the communication styles assessment to identify your preferred style of communicating.
When you successfully complete this section and its activity with your team, you’ve taken a major step to being a more collaborative and creative team
In this lesson, you learn how to communicate clearly using the 7-Cs of communication, and you learn to communicate in a timely manner. You will be more attentive to nonverbal signals when communication and increase your appreciation for sharing information with your team in a timely way.
There are two parts to this Lesson Activity. First, you’ll assess how well you use the 7-Cs of communication. Then, you'll identify the types of information it's important for the team leader to share with the team, and you'll be asked to work with your team to help them identify the kinds of information it's important they share with each other.
In this lesson, we focus on developing a collaborative approach to communicating within your cross-functional team. You'll learn what's involved in the process, and how to work with your team to improve effectiveness in this area.
There are two activities in this lesson. In the first activity, you identify key collaborators necessary to your current project. The second activity involves working with the team to determine if there are indications of collaborative communication breakdowns and how to avoid them.
In this lesson, you learn how to use the three main elements of good writing - structure, style, and content.
For the two activities in this lesson, you first will assess sentence clarity and conciseness from samples provided. The next activity involves working with your team to develop basic protocol for the team's written communications.
This lesson focuses on ways the team can communicate more effectively in emails, especially since they are one of the most popular forms of team communication. You will learn how to ensure your emails are clear, concise, and get to the point.
In the lesson activity, you'll examine different team situations and determine if email is the best communication vehicle to use to communicate with team members.
Are you wasting too much time in unproductive meetings? Does your company have a meeting culture where participants come unprepared for meaningful discussions, check their mobile devices rather than contribute, or get pulled into contentious arguments unrelated to the topic of the meeting?
Get your team meetings back on track with the latest tools. This Section equips you with the checklists, templates, and scripts you need to transform your meetings into productive conversations that lead to action.
Meetings are often time wasters or worse yet – energy drainers. When people feel their time and participation are valued, meetings can be a powerful tool for your cross-functional team to accomplish its goals and reinforce a positive team culture
In this lesson, we focus on planning productive team meetings. You will be equipped to decide when a meeting is necessary, who needs to attend, and establish relevant discussion items.
This lesson has two activities. In the first activity, you will move through the four step process to plan one of your upcoming team meetings. The second activity gives you an opportunity to assess how well you plan for your team meetings; you will then use a process to evolve your approach to meeting planning for better results.
As we’ve all experienced, it’s a huge challenge to engage all participants in the discussion, much less accomplish anything in a meeting when people aren’t focused on the task at hand. You will learn important facilitation skills to keep your team meetings focused and productive.
You will first identify past team meetings and use the worksheets provided to assess how well you facilitated them. In the second part, you will redesign your meetings and develop facilitator strategies for better results
By “group dynamics” we mean the way team members interact and behave with each other. During this lesson, you’ll learn facilitation techniques to use to manage specific disruptive behaviors that tend to send your team meetings off-track.
This activity is designed to aid you in conducting more effective meetings. You will examine how you’ve handled challenging and disruptive behaviors, and develop new skills to manage group dynamics for a more powerful experience.
This “spotlight overview” introduces the foundational strategy driving this section - CLARIFY TEAM DECISION-MAKING PROCESSES - and the lessons supporting this strategy.
We are all faced with making countless decisions throughout our day. In this first video of decision-making, you and your cross-functional team will build confidence as you become more proficient in making logical decisions.
One of the most common frustrations for people working in a team environment is an unclear, ineffective or confusing decision-making processes. You will learn a straightforward, 5-step decision-making model that provides you and your team with a process for identifying the best solution for a problem or situation with your team.
For this lesson there are two activities. For the first activity, you will use the 5-step decision-making process to make a decision you currently face. To help you with this assignment, we’ve provided a worksheet titled: Using the Decision-Making Model
For the second activity, you will use the 5-step process with your team to reach your next team decision. This can be a large or small decision; your objective is to make the decision collectively as a team.
You will learn how to ensure everyone’s voice is heard and considered, examine the advantages and disadvantages of team Decision-Making, and learn 4 specific methods you and your team can use to reach agreement as a team. When your team has the opportunity to agree on the options they will consider - they can move forward and support the decisions they make with confidence
The way and manner in which decisions are made can significantly influence the effectiveness of the team, the satisfaction of team members, and the overall ability of the team to effectively deliver results on time and on budget.
This tool is designed to clarify expectations on how various decisions will be made, or during times when a team is having particular difficulty in making decisions or managing the decision-making flow
Do you feel your cross-functional team is moving in the right direction and getting the results they want?
Do your team members support each other and enjoy working together?
If you answered no or are unsure how to answer these two questions, by participating in this course you will
This is an action-oriented course. You will learn and apply the 5 core teaming skills with your team. By the end of the course you will be able to improve how your team works together to create a team vision, enhance levels of trust, communicate more effectively, improve team decision-making and maxime team outcomes.
Cynder Niemela, MA, MBA is an award winning author and globally recognized expert in leading, developing and coaching global teams. Cynder has led hundreds of multi-million dollar consulting engagements with Fortune 100 companies from all over the world; she will be with you in each section to contextualize your course material with over 35 years of real-world experience.
Recognized by Fortune Magazine as a pioneer in team and executive coaching and development
As noted in Fortune Magazine, “So You’re A Player; Do You Need a Coach?” Cynder’s skills and expertise have inspired executives from major firms like Ernst & Young to achieve both team and individual goals.
I live in the San Francisco Bay Area where I train and lead global leaders and teams on delivering complex projects.
Cynder specializes in the coach approach to building high performance teams to support major business transformations. With Ernst & Young, Cynder designed and implemented enterprise-wide, team-based coaching and culture initiatives with global leaders and geographically dispersed teams. With the Boeing, Omnicom and BAC, Cynder designed, led and implemented leadership, coaching and teaming systems and training programs designed to shape the desired culture and drive a high level of employee engagement and organizational performance.
Cynder coaches executives, team leaders and their teams to effectively unleash the talent and achieve exceptional results.
Among her other clients are senior level executives, business owners and teams at companies such as IBM, HP, Cisco, Intel, Deloitte, Hulu, EA, Genentech, Mobil, Disney, Dropbox, AT&T, Verizon, Oracle Corporation, Apple, Google, Boeing, and Saudi Aramco, SAP, DBM, and Ken Blanchard Company.
Cynder leverages her experience living and working in the Middle East, Europe and England in her approach to working with global leaders and teams.
Her book, Leading High Impact Teams: The Coach Approach to Peak Performance was published in October 2001 and voted one of the top 10 business books in 2002 and 2003 by CEO Refresher. Cynder has authored and been featured in numerous articles on the subjects of coaching and team leadership in Fortune Magazine, Investor's Business Daily, The LA Times, Executive Excellence, HR Magazine, Training and Development, SAM Magazine and others.
Cynder is among the first to be certified as a Master Certified Coach (MCC) by the International Coach Federation (ICF). Cynder is an invited speaker for many associations and organizations including Linkage conferences, the Association of Applied Sport Psychologists, the ICF, Project World, The Power of Coaching Conference, The ATD, NAWBO, SHRM and others.
Cynder, a mother of two, lives in the San Francisco Bay Area with her husband and their rescued dog, Sky. Her hobbies are hiking, yoga, travel, photography, writing, taking classes and enjoying our diverse culture.
Charlotte Guilmenot has more than 30 years of experience in organizational effectiveness and employee engagement, as well as extensive experience in learning and development, designing leadership programs for both large and small organizations. She is committed to helping others develop the skills necessary to become better leaders. From her first-hand experience as a learning consultant in major organizations, it became clear that organizational success depends on effective people management.
Charlotte has worked with a number of Fortune 100 companies designing and developing curriculum for leadership and management development programs that are relevant, engaging, and results-based. As an educator, Charlotte understands the needs of the adult learner and ensures that learning mechanisms reflect those needs.
As VP, Engagement and Organizational Behavior for a financial services company, Charlotte managed employee engagement initiatives across the enterprise. As Manager, Instructional Design, she led instructional design teams in all aspects of instructional systems design.
Charlotte has worked as an instructional design consultant for a number of Fortune 500 companies, such as Southern California Edison, Bank of America, Exxon, AT&T, Baxter Healthcare, PacifiCare Health Systems, and Dr. Pepper/7-Up.
Charlotte holds an MS in educational counseling.