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Welcome to Facilitating Meetings and Groupsfrom LearnSmart.
LearnSmart is Project Management Institute (PMI)® Global Registered Education Provider (REP 3577). This course qualifies for the above credit hours toward the PMP® or CAMP® training contact hours or toward maintaining your current certification. Thus meeting the Professional Development Unit (PDU) requirement necessary to continue their PMP® Certification or for experienced project managers wanting to brush up on their education.
If you're interested in becoming an accomplished project manager, this training will give you valuable real-life project management techniques. Learn the skills you need to be an effective project manager - this course qualifies for 7.00 PDU credit hours toward your PMP® certification from PMI®.
We demonstrate the extensive range of skills and tools needed to organize meetings that are both productive and time efficient. Through this course, viewers learn how to take charge, how to lead, and how to move groups towards their goals.
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PMI, PMP, and CAMP are a registered trademarks of the Project Management Institute, Inc.
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Desktop, iOS and Android.
Certificate of completion.
|Section 1: Pre-Assessment|
|Section 2: Introduction|
Introduction to Facilitating Meetings and GroupsPreview
The Facilitator RolePreview
|Section 3: Characteristics of a Successful Facilitator|
Attributes for SuccessPreview
Remedies and Strategies
|Section 4: The Facilitative Process|
Set-up and Greeting
Establishing Ground Rules
Setting the Agenda
Closing and Evaluation
Chapter 1-3 Quiz
|Section 5: Internal vs. External Facilitators|
|Section 6: Conventional Groups vs. Participatory Groups|
Values and Goals of Group Facilitation
|Section 7: Facilitation Tools and Techniques|
Gathering Different Perspectives
Playing by the Rules
Tricks for Reinvigorating the Group
Directing the Group's Focus
Setting the Agenda
Departing from the Agenda
Chapter 4-6 Quiz
|Section 8: Facilitating Meetings and Work Groups|
Types of Groups
The Problem-Solving Process
Reaching Inclusive Solutions
|Section 9: Facilitating Difficult Situations|
Sources and Types of Conflict
Preventing Diruptive Behavior
Managing Group Conflict
Breaking an Impasse
Chapter 7 & 8 Quiz
|Section 10: Facilitative Options|
Advantages of Co-Facilitation
Disadvantages of Co-Facilitation
Co-Facilitation in Practices
Facilitating Breakout Groups
Do's and Don'ts of Chart Writing
|Section 11: Facilitative Leadership|
The Changing Role of Management
Traditional Leaders vs. Facilitative Leaders
Facilitative Leaders vs. Group Facilitators
Basic vs. Developmental Facilitation
|Section 12: Creating a Supportive Learning Environment|
Setting the Stage -- The Physical Environment
Setting the Stage -- The Mental and Emotional Environment
Dealing with Emotions
Summary and Conclusion
Chapter 9-11 Quiz
|Section 13: Final Exam|
LearnSmart has served the learning community with high-quality professional skills and IT certification training since 1997. In that time, the company has helped thousands earn career-related certifications from respected vendors, such as Project Management Institute (PMI)®, Cisco, Microsoft, CompTIA, Oracle, and EC-Council. LearnSmart offers over 1,000 courses covering IT, project management, administrative, HR, and workplace safety topics. With a rapidly growing clientele of individuals and corporations, LearnSmart serves a broad range of Fortune 500 companies to universities, as well as government institutions and the armed forces.
LearnSmart is able to meet diverse career and learning needs through its extensive selection of training. LearnSmart uses industry experts to give learners the most up-to-date content in a video format as well as training resources including; reference tools, pretests, study guides and labs. For more information about how we can help pinpoint and solve your individual or multi-user training challenges.
PMI is a registered trademark of the Project Management Institute, Inc.