Facilitate Continuous Improvement BSBMGT516

Learn how to successfully facilitate continuous improvement on a project.
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  • Lectures 15
  • Length 4.5 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 3/2014 English

Course Description

Facilitating continuous improvement is key to being a good operator and deliver projects in the building and construction industry. Continuous Improvement means taking lessons learnt and improving on your performance on an ongoing basis.

Exner Education’s Facilitate Continuous Improvement course serves to provide an understanding of the theory and practice of continuous improvement in the building and construction industry. 

Please note that this course is priced in US dollars.

Duration of Study

The pace at which each student studies is different. The nominal hours for this course are 60 hours, however, this can vary greatly depending on your previous experience and study techniques. Student support is available by asking a question online or visiting our website.

We offer support as a Registered Training Organisation (Provider number 22450)

As a RTO (Provider number 22450), Exner Education is responsible for delivering quality training and assessment.

This unit of competency is taken from the Australian Nationally endorsed business services training package. It forms one of the units for the Diploma of project management.

If you are an Australian student and would like to be assessed for this unit, please visit our website for more information. Upon successful completion of the assessment, you will qualify to receive a Nationally accredited certificate of attainment within the VET sector.

What are the requirements?

  • Basic understanding of construction projects would be helpful

What am I going to get from this course?

  • Learn how to lead continuous improvement systems and processes on your project
  • How to monitor and adjust performance strategies to drive performance
  • Identify and manage opportunities for further improvement

Who is the target audience?

  • business owners, site managers, construction managers, project managers, risk managers, foreman, contract managers, quality managers,

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Overview

Watch this guidelines video to gain an understanding of what topics are covered by this course and how to approach your studies and the assessment task. Good luck with your studies and don't forget to send us any questions that you have along the way.

107 pages

Here is a full set of course notes which are covered in the following sections and lectures.

Section 2: Decision Making Process

Watch the video on the decision making process involved in continuous improvements and download and undertake case study 1. Case study one looks at how you can improve you decision making.

Decision Making Process
5 questions
Section 3: Stakeholder Communication

Watch the video on Stakeholder Communications.

Stakeholder Communication
5 questions
Section 4: Quality Systems in Action

Watch the video on quality systems and don't forget to download the additional reference material.

Quality Systems in Action
5 questions
Section 5: Stakeholder Feedback

Watch the video on managing stakeholder feedback and then undertake the Case Study 2. This Case Study looks at the role of communication in continuous improvement.

Stakeholder Feedback
5 questions
Section 6: Meeting Sustainability Requirements Part 1

Watch the video on meeting sustainability requirements.

Meeting Sustainability Requirements Part 1
5 questions
Section 7: Meeting Sustainability Requirements Part 2

Watch this video, which is part 2 of meeting sustainability requirements then undertake Case Study 3, which looks at making sustainable improvements.

Meeting Sustainability Requirements Part 2
5 questions
Section 8: Mentoring and Coaching

Watch the video on mentoring and coaching and then undertake Case Study 4 - which covers mentoring and coaching issues .

Mentoring and Coaching
5 questions
Section 9: Knowledge Management Systems

Watch the video on knowledge management systems and then download the additional reference material. Undertake Case Study 5 which is on recording key information.

Knowledge Management Systems
5 questions
Section 10: Improvement Strategies Part 1

Watch the video on improvement strategies.

Improvement Strategies Part 1
5 questions
Section 11: Improvement Strategies Part 2

Watch this video which is part 2 of improvement strategies, down load the additional reference material and don't forget to undertake Case Study 6 which looks at monitoring improvement strategies.

Improvement Strategies Part 2
5 questions
Section 12: Stakeholders and Strategies

Watch this video on stakeholders and strategies and download the additional reference material. Don't forget to undertake Case Study 7 which looks at making an action plan for improvements.

Stakeholders and Strategies
5 questions
Section 13: Team Outcomes

Watch the video on team outcomes, then undertake Case Study 8 which looks at scoreboards or continuos improvement.

Team Outcomes
5 questions
Section 14: Team Performance and Future Planning

Watch the video on Team Performance and Future Planning and then undertake Case Study 9 - which deals with measuring improvements. Then undertake Case Study 10 which looks at Continuous Improvement.

Team Performance and Future Planning
5 questions

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Instructor Biography

Exner Education, Project Management for Building and Construction

Exner is an integrated education and consulting firm with over 25 years of experience providing an extensive range of professional management services to the construction industry. Our hands-on experience includes design and construction, expert claims quantification and management, project management, business systems consulting, value for money models, safety in design and risk management systems.

Exner Education is an ASQA registered RTO and is the training development and delivery branch of Exner. From its practical experience and knowledge Exner Education has designed, developed and delivered construction specific training over the past 15 years. Exner Education provides a 'hands on' practical approach to training, developed and delivered by people who have real current practical experience in the field and are qualified VET sector trainers. This gives Exner a unique ability to balance both theoretical teaching knowledge complemented with current 'best practice' work examples.

Our Training & Education experience includes the instructional design of training ranging from:

· safety and site compliance;

· project management including from tender preparation, claims management to project close out;

· engineering practices; and,

· corporate improvement strategies.

Exner Education has designed, developed and delivered training for both large and small companies as well as government authorities including, Leighton Contractors, Pro-Build, Grocon, Schiavello, MBAV, HIA, VMIA, Nicholson Construction, Johns Lyng, APM Group, Victorian Managed Insurance Authority, VicRoads, Department of Treasury and Finance and Victorian Catchment Management Authority.

Exner continues to develop its online learning 'experience' and provides a unique interactive delivery methodology which gives students world first teaching tools, combining Exner's practical construction knowledge with core theory to further enhance the students learning experience.

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